For live assistance including TTY callers, dial 311. Some mobile phone users or persons outside the Houston area may need to dial 713.837.0311.

Houston 311 Help & Info

Service Categories


Garbage, Recycling, and Graffiti
Trash, Recycling, Yard Waste, Trash in Public/Dumping, Graffiti Removal
How to use this page

Information Icon
Indicates departmental information only. When available you will link directly to departmental pages.
Online Services Icon
Indicates online service requests are available. Call 311 for requests not available online.

Icons below are links to info pages or service requests

Graffiti Removal
Service Request Available
Graffiti on City Property
Service Request Available
Refer Graffiti Report to ATT
Service Request Available
Refer Graffiti Report to CenterPoint
Service Request Available
Refer Graffiti Report to Harris County Flood Control
Service Request Available
Refer Graffiti Report to METRO
Service Request Available
Refer Graffiti Report to Rail Road
Service Request Available
Refer Graffiti Report to HISD
Service Request Available
Refer Graffiti Report to Toll Road Authority
Service Request Available
Refer Graffiti Report to TXDoT
Service Request Available
Graffiti on Private Residential or Commercial Property
Service Request Available
Report and Request the Removal of Graffiti in a City Park
Service Request Available
Graffiti Painted on Fire Hydrant
Service Request Available
Graffiti on City Bridge
Service Request Available
Graffiti on City Street or Curb
Service Request Available
Graffiti on Traffic Signal or Traffic Sign

Recycling
Service Request Available
Request a New Recycling Container
Service Request Available
Report Missed Recycling Collection
Service Request Available
Repair or Replace a Recycling Cart
Service Request Available
Remove Boxes and Other Moving Supplies After Move-In

Trash
Service Request Available
Report Missed Garbage Collection
Service Request Available
Apply for Back Door Collections Due to Physical Limitations
Service Request Available
Complaint Regarding Driver or Vehicle Assigned to Solid Waste Management
Service Request Available
Repair or Replace Damaged or Missing Container
Service Request Available
Property Damage Caused by SWM Employee or Vehicle
Service Request Available
SWM Missed Heavy Trash

Trash in Public / Dumping
Service Request Available
Pick Up Trash Dumped on City Property or Illegal Dumpsite
Service Request Available
Report a Junk/Inoperable Vehicle
Service Request Available
Request Litter to be Picked Up on an Esplanade
Service Request Available
Request Litter Removal from a City Park
Service Request Available
Heavy Trash Violation

Yard Waste
Service Request Available
Report Missing Yard Waste Collection