For live assistance including TTY callers, dial 311. Some mobile phone users or persons outside the Houston area may need to dial 713.837.0311.

Houston 311 Help & Info

Service Categories


Health, Safety & Social Services
Neighborhood Protection, Veteran's Affairs, Air & Water Quality, Birth & Death Certificates
How to use this page

Information Icon
Indicates departmental information only. When available you will link directly to departmental pages.
Online Services Icon
Indicates online service requests are available. Call 311 for requests not available online.

Icons below are links to info pages or service requests

Air & Water Quality
Service Request Available
Outdoor Air Pollution
Service Request Available
Report Drinking Water With Odor
Service Request Available
Report Drinking Water With Unusual Color
Service Request Available
Report Debris or Particles in Drinking Water
Service Request Available
Report Drinking Water With a Bad Taste

Birth & Death Certificates
Service Request Available
Mail Birth or Death Certificate Forms

Health Inspections
Information Available
Health & Human Services Contact Numbers
Information Available
Food Inspection Reports

Neighborhood Protection
Information Available
Department of Neighborhoods
Information Available
Houston Fire Department
Information Available
Disaster Preparedness (Ready Houston)
Information Available
Mayor's Anti-Gang Office
Service Request Available
Code Violation Report for Multi-Family Housing with 3 or More Units
Service Request Available
Report an Unregulated Boarding House
Service Request Available
Dangerous Building Open and Vacant – Commercial Building or Multi Family Structure
Service Request Available
Dangerous Building Open and Vacant - Single Family Residence
Service Request Available
Report Graffiti on Private Property
Service Request Available
Report a Heavy Trash Violation
Service Request Available
Report a Junk/Inoperable Vehicle
Service Request Available
Report a Neighborhood Danger or Nuisance
Service Request Available
Report Landlord Violation in a Multi-Family Habitation

Veterans Affairs
Information Available
Veterans Affairs