For live assistance including TTY callers, dial 311. Some mobile phone users or persons outside the Houston area may need to dial 713.837.0311.

Houston 311 Help & Info

Service Categories


Neighborhoods, Property & Construction
Residential & Commercial Building Permits, Neighborhood Problems
How to use this page

Information Icon
Indicates departmental information only. When available you will link directly to departmental pages.
Online Services Icon
Indicates online service requests are available. Call 311 for requests not available online.

Icons below are links to info pages or service requests

Commercial Building Permits
Information Available
Commercial Building Permits
Email Icon
Construction Without Permits -- Online service request only be email, or call 311

Homeowner & Residential Building Permits
Information Available
Homeowner & Residential Building Permits
Email Icon
Construction Without Permits -- Online service request only be email, or call 311

Neighborhood Problems
Service Request Available
Parking Violation
Service Request Available
Unsafe Boarding House
Service Request Available
Dangerous Single-family Structure Open and Vacant
Service Request Available
Dangerous Multifamily Structure (3 units or more) Open and Vacant
Service Request Available
Dangerous Commercial/Industrial Structure Open and Vacant
Service Request Available
Report Graffiti on Private Property
Service Request Available
Report a Heavy Trash Violation
Service Request Available
Inoperable Vehicle or Part of a Junked Vehicle is Visible from a Public Place or Right of Way
Service Request Available
Report a Neighborhood Danger or Nuisance
Service Request Available
Report a Building Concern in a Multi-Family Habitation
Service Request Available
Violation of the Minimum Standards Housing Code for Single Family Buildings
Service Request Available
Stagnant water or deposit of any foul/decaying substance on property