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Houston 311 Help & Info

Service Categories


Parks and Trees
Residential & Park Maintenance, Trees & Tree Planting, Esplanade, Right of Way & Median Maintenance, Public Pools and Water Parks, Park Safety, Park Event Permits
How to use this page

Information Icon
Indicates departmental information only. When available you will link directly to departmental pages.
Online Services Icon
Indicates online service requests are available. Call 311 for requests not available online.

Icons below are links to info pages or service requests

Esplanade, Right of Way & Median Maintenance
Service Request Available
Litter Removal From Esplanade/Median
Service Request Available
Request Grass Mowed on Esplanade
Service Request Available
Request the Grinding of Tree Stump in a City Park, Esplanade or Right of Way
Service Request Available
Request the Trimming of Trees or Shrubs in the ROW,. Esplanade or City Park
Service Request Available
Remove Tree Limbs from Right-of-Way
Service Request Available
Debris/Sand Removal from Right-of-Way

Park Event Permits
Information Available
Parade, Street Functions & Parks Event Permits

Park Maintenance
Service Request Available
Report Repair Needed on Playground Equipment in a City Park
Service Request Available
Request a New Amenity in a City Park
Service Request Available
Request the Repair of an Amenity in a City Park
Service Request Available
Request Repair or Field Maintenance of Ballfield in a City Park
Service Request Available
Report Restroom or Pavilion needs Cleaning in a City Park
Service Request Available
Request the Repair of a Decorative Fountain of Drinking Water Fountain on City Park Property
Service Request Available
Report Repairs Needed on a Soccer Goal in a City Park
Service Request Available
Report damage or leaking Sprinkler or irrigation system in City Park
Service Request Available
Report Repairs Needed on a Trail in a City Park
Service Request Available
Report Unclean Portacan in a City Park
Service Request Available
Report and Request the removal of Graffiti in a City Park
Service Request Available
Report Broken/Burned Out Lights in a City Park
Service Request Available
Request Litter to be Picked Up in a City Park
Service Request Available
Request Grass Mowed in a City Park
Service Request Available
Request the Repair of a Playground or Sports Court Equipment in a City Park

Park Safety
Service Request Available
Report Problems with Lights in a City Park
Service Request Available
Request Trail Repair and Maintenance
Service Request Available
Report Graffiti in a City Park/Request Removal

Public Pools & Water Parks
Service Request Available
Report Urgent Request to Clean City Pool
Service Request Available
Request Repair to a City Water Playground

Tree & Tree Planting
Service Request Available
Report Violations, Illegal Tree Removals and Damage to City Trees in the Right of Way
Service Request Available
Contact Forestry to request a tree to plant in the ROW, esplanade or city park
Service Request Available
Request the Grinding of Tree Stump in the Right of Way
Service Request Available
Request the Trimming of Trees or Shrubs in the ROW, Esplanade or City Park
Service Request Available
Contact Forestry to Request a Tree to Plant in the ROW, Esplanade of City Park
Service Request Available
Request the Removal of a City Tree in the ROW, Esplanade or City Park