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Houston 311 Help & Info

Service Categories


Utilities
Water, Sewer, Electric, Gas, Maintenance
How to use this page

Information Icon
Indicates departmental information only. When available you will link directly to departmental pages.
Online Services Icon
Indicates online service requests are available. Call 311 for requests not available online.

Icons below are links to info pages or service requests

Electric and Gas
Information Available
View CenterPoint Energy Power Outage Tracker
Information Available
Report Gas Line Issues to CenterPoint Energy
Information Available
Report a Street Light Outage to CenterPoint Energy
Service Request Available
Report a Building Concern in a Multi-Family Habitation
Service Request Available
Report / Request Removal of Graffiti on outdoor ATT Telephone Equipment
Service Request Available
Report / Request Removal of Graffiti on CenterPoint Electrical Equipment

Fire Hydrants
Service Request Available
Investigate Leaking Hydrant
Service Request Available
Investigate Missing Fire Hydrant Cap
Service Request Available
Investigate Leaning / Damaged Fire Hydrant
Service Request Available
Investigate No Visible Fire Hydrant at Location
Service Request Available
Investigate Open Running Fire Hydrant
Service Request Available
Investigate Missing or Damaged Fire Hydrant Reflectors
Service Request Available
Report / Request Removal of Graffiti on Fire Hydrant

Maintenance / Repair Requests Due to Utility Work
Service Request Available
Report Water Meter Leak
Service Request Available
Investigate Round Rattling Cover on Manhole
Service Request Available
General Repair Due to Utility Work

Sewer
Service Request Available
Investigate Sewer Odors
Service Request Available
Investigate Sewer Stoppage Overflow
Service Request Available
Investigate Sewer Blockage
Service Request Available
Investigate Sewer Stoppage at Residential Property

Water
Service Request Available
Investigate Minor Water Line Break
Service Request Available
Investigate Missing Valve Cover
Service Request Available
Investigate Leaking Water Valve
Service Request Available
Investigate Cannot Turn Off Water
Service Request Available
Water Line Out of Water
Service Request Available
Water Meter
Information Available
Water Conservation Measures
Service Request Available
Flooding
Service Request Available
Clean Drain Inlet
Service Request Available
Investigate Damage to Service Line
Service Request Available
Investigate Exposed Service Line
Service Request Available
Investigate Raised Round Manhole Cover
Service Request Available
Investigate High Pressure on Service Line
Service Request Available
Investigate Leaking Water Service Line
Service Request Available
Investigate Bad Taste in Drinking Water
Service Request Available
Investigate Debris and Particles in Drinking Water
Service Request Available
Investigate Color Reported in Drinking Water
Service Request Available
Investigate and Test Water Quality for Odors in Drinking Water
Service Request Available
Water / Wastewater / Drainage Billing
Service Request Available
Investigate Leaking Meter