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Welcome to the Mayor's Citizens' Assistance Office. The Mission of the Mayor’s Citizens’ Assistance Office (MCAO) is to improve the quality of life for all Houstonians by promoting efficient and effective city services, encouraging community involvement and participation, handling individual citizens’ concerns, and supporting neighborhood revitalization efforts throughout the City of Houston.
Overview of MCAO Services:
Coordinate responses and resolutions to community complaints through appropriate city departments and other agencies
Coordinate community involvement for voluntary compliance on such things as dangerous buildings, weeded lots, abandoned vehicles and criminal activity
Handle requests for city services, individual complaints/referrals and field investigations
Promote neighborhood revitalization efforts through community outreach activities
Other MCAO Services:
MCAO administrative staff (located at City Hall Annex) assists the public with their presentation to the Mayor and City Council on Tuesdays at the weekly City Council Public Session meetings
Disclaimer:
Unless otherwise specifically provided, the information contained herein is made available to the public by the City of Houston via the Mayor’s Citizens' Assistance Office (the City) for use as an example only of the Social Media and at all times may not reflect the totality or completeness of any given project. The use of either Twitter or Face book (e.g., Social Media) is available to assist the citizens of the City of Houston.
Neither the City, nor any of its Departments, successors or assigns, assume any legal liability nor warrant or guarantee the assurance, accuracy, completeness, or usefulness of the data, programs, products or processes contained in the information provided herein.
