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Welcome and thank you for visiting the Mayor's Citizens' Assistance Office (MCAO) Internet Web Site. The MCAO was created in 1974 by then Mayor Fred Hofeinz. The MCAO was one of the original projects funded by the Federal Community Development Act of 1974, and was set-up as a division within the Mayor’s Office. It was originally referred to as the Mayor’s Citizens’ Action Office. Over the past few decades, the MCAO has changed its name but remains focused on its original mission: community assistance and constituent services.
Today, in it’s 35th year, the MCAO continues to assist the Mayor with his charted duties of directing and monitoring the efficient and responsive delivery of city services, responding to information and service inquiries, providing constituent services, and improving the quality of life for the citizens of Houston.
I would like to personally invite you to tour our website on a regular basis and make the information provided on our site as a resourse guide. The MCAO staff and I strive on a daily basis to help improve the quality of life for all Houstonians.
Again, thank you for visiting our website. If you have any questions regarding our program, please feel free to contact our staff as they would be glad to assist you. Thank you for visiting.
Sincerely,
Nelson Espitia, Director
Mayor's Citizens' Assistance Office
