Contact Us

Trash / Garbage


To obtain a garbage can or to request repair on your existing can, please contact 311, the City of Houston's Customer Service Hotline by calling 311 or by e-mailing them at  They will provide you with a service request number (SR#) to track your request.


If you are requesting a garbage can, do NOT use this online form. Please contact



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Mailing Address: City of Houston / P.O. Box 1562 / Houston, TX 77251
Physical Address: City of Houston / 901 Bagby / Houston, TX 77002
City Hall Annex Address: 900 Bagby / Houston, TX 77002
City Switchboard: 713.837.0311 or 3-1-1
City TDD: 713.837.0215 |