Beware of people going door-to-door. People going door-to-door to damaged homes or phoning victims and claiming that they are with Operation Blue Roof, could be frauds. Normal procedures are for home owners to visit a Right of Entry collection location to sign up for Operation Blue Roof and Blue Roof representatives never cold call to solicit participation. If visitors or callers solicit personal information such as social security or bank account numbers, they are not for real.
Proper identification. Corps employees who do assessments for Operation Blue Roof carry U.S. government ID cards. Don't hesitate to ask any person approaching your property for proper identification. Contractors who install the Blue Roofs will have a copy of the Right of Entry form the homeowner signed, allowing access to the property. Residents should not pay contractors who claim to be part of the Blue Roof program or sign additional forms after the initial right of entry form is completed at a collection center. The program is free to residents.
Phone calls. You may receive a call from the Operation Blue Roof service center after receiving a signed Right of Entry in order to process your request. Representatives will not ask for sensitive information, such as your social security or bank account numbers.
Money. Remember, FEMA, Corps of Engineers or Small Business Administration staff never charge applicants for disaster assistance, inspections, or help in filling out applications. If in doubt, do not give out information, and report people claiming to be government workers to local police. Operation Blue Roof is free to residents.