Houston Health Department


Frequently Asked Questions



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Call (832) 393-5612 for the bureau’s morning air pollution forecast recording. The recording is updated each weekday morning by bureau’s personnel, and is based on daily forecasts by the TCEQ. These forecasts are available at today’s ozone forecast (TCEQ) and today’s Texas air quality forecast (TCEQ). The recording describes the air pollution level for the day as low, moderate, or elevated.
Call 311 or go to Houston 311.They will take the complaint and refer it to the proper agency.
Companies that emit air pollutants must qualify as a “De Minimis Facility”, claim a “permit-by-rule”, or obtain a state air permit from TCEQ. Companies may also need to obtain a U.S. EPA Prevention of Significant Deterioration (PSD) air permit. To determine if a smaller company needs to register under the City of Houston local air pollution ordinance call 311 or go to Houston 311.
For airborne lead paint call 3-1-1 or go to Houston 311. They will take the complaint and refer it to the proper agency. For asbestos call the Texas Department of State Health Services at (713) 767-3000 or 1-888-963-7111.
Call 311 or go to Houston 311. You can also call the Harris County Public Health and Environmental Services (HCPHES) at (713) 920-2831, or the TCEQ Region 12 office at (713) 767-3712.
Contact the TCEQ Smoking vehicle program at 1-800-453-SMOG (7664), or click here.
People should stay inside as much as possible and reduce personal activities, like exercise, which increases the rate and volume of the air that you breathe.
Immediately contact your local police department, call 3-1-1 or go to Houston 311.
Call the Harris County Flood Control District at (713) 684-4197. They are responsible for maintaining the banks of all bayous in the Houston area.
See pictures of some Houston’s local wildlife. Testing of fish caught in the Houston metropolitan area has not been conducted, and therefore no data exist as to whether or not they are safe to eat. However, consumption advisories do exist for the San Jacinto River near the Ship Channel, as well as Clear Lake and Galveston Bay.
Water quality in our area can fluctuate greatly. Rainfall is one factor that has a large impact on the amount of pollutants and bacteria entering local bayous. All streams within the incorporated city limits of Houston are currently classified as “impaired” for bacteria, meaning they exceed the recreational contact standard of 394 colonies of E. coli/100ml of sample. This means that the water may potentially be hazardous to the health of swimmers and boaters, and contact should be minimum.
Escherichia coli is a bacteria that is found in human waste, and is known as an “indicator” bacteria. Low levels are of this indicator in the stream is a sign that wastewater is being treated properly, and that sewers are functioning as they should. When high levels of this bacteria are found in a water body, a problem most likely exists somewhere, and the water is temporarily unsafe for human contact.
No. Since our waters exceed the recreational contact standard set forth by the state, activities which have potential for water to be ingested, such as swimming, are not advisable. Boating or canoeing or other activities that involve indirect contact with a stream should be done with caution.
Visit the following webpage by the Centers for Disease Control and Prevention for more information about Bed Bugs and related questions:
  • http://www.cdc.gov/parasites/bedbugs/faqs.html
  • No, our department does not conduct mold inspection or testing. However, we may address the contributing factors that fall under minimum standards (https://www.municode.com/library/tx/houston/codes/code_of_ordinances?nodeId=COOR_CH10BUNEPR_ARTIXBUST_DIV4MIST) regarding your allegations. If you require mold inspection or testing, please visit the Texas Department of State Health Services website: http://www.dshs.state.tx.us/mold/profession.shtm for a list of licensed mold professionals.
    Please note that in most instances, areas of visible mold less than 25 contiguous square feet in area can be cleaned up by people who are not licensed.
    In addition, our department does not regulate persons and companies who inspect and test for mold in buildings (mold assessment), and those who clean up and remove mold (mold remediation). The Texas Mold Assessment and Remediation Rules require contractors doing these types of activities to be properly licensed by the state and to follow minimum work practices.
    If a renter believes non-licensed persons are conducting mold assessment or remediation activities, a complaint about such activities may be filed with the Department of State Health Services (DSHS). To file a complaint with the Department of State Health Services, please visit: https://www.dshs.state.tx.us/mold/complaint.shtm.
    Standards or Threshold Limit Values (TLVs) for airborne concentrations of mold, or mold spores, have not been set. Currently, there are no EPA regulations or standards for airborne mold contaminants.
    In most cases, if visible mold growth is present, sampling is unnecessary. Since no EPA or other federal limits have been set for mold or mold spores, sampling cannot be used to check a building's compliance with federal mold standards.

    In most cases, if visible mold growth is present, sampling is unnecessary. Since no EPA or other federal limits have been set for mold or mold spores, sampling cannot be used to check a building's compliance with federal mold standards
    The relationship between Texas landlords (hereinafter referred to as “owner or manager”) and their tenants are governed by several statutes, particularly Chapter 92 of the Texas Property Code (http://www.statutes.legis.state.tx.us/Docs/PR/htm/PR.92.htm) and by various court rulings. However, the most important source of information about your relationship with the owner or manager is your rental agreement, whether it is written or oral. Please review your rental agreement and comply with the provisions for requesting repairs.
    You have a right to demand that the owner or manager repair any condition that materially affects your health and safety. Under Texas law, by renting you the property, the owner or manager guarantees that the unit will be a fit place to live. Under certain conditions, you and the owner or manager may have a written agreement that you will make needed repairs. The owner or manager does not have a duty to pay for or make repairs if you or your guests cause an unsafe or unhealthy condition through negligence, carelessness, abuse or accident—unless the condition resulted from "normal wear and tear." Also, the owner or manager must provide smoke detectors. You may not waive that provision, and you may not disconnect or disable the smoke detector.
    You must inform the owner or manager of a problem before the repair obligation arises as specified in the Texas Property Code Sec. 92.052. Your notice to the owner or manager must be in writing only if your lease is in writing and requires written notice. If the owner or manager won't make repairs needed to protect your health, safety, or security, and you follow the procedures required by law, you may be entitled according to Section 92.056(e) to:
      1) End the lease;
      2) Have the condition repaired or remedied according to Section 92.0561 and deduct the cost of the repair from the rent without the necessity of judicial action or;
      3) Obtain judicial remedies as specified in Section 92.0563 of the Texas Property Code.
    However, you must follow these steps:
      1) Send the owner or manager a dated letter by certified mail, return receipt requested, or by registered mail, outlining the needed repairs. You may also deliver the letter in person. Keep a copy of the letter. Be sure that your rent is current when the notice is received.
      2) Your owner or manager should make a diligent effort to repair the problem within a reasonable time after receipt of the notice. The law presumes seven days to be a reasonable time, but the owner or manager can rebut this presumption. If the owner or manager has not made a diligent effort to complete the repair within seven days and you did not have the first notice letter delivered to your owner or manager via certified mail, return receipt requested, or via registered mail, you will need to send a second notice letter regarding the needed repairs.
    If the owner or manager still has not made diligent efforts to repair the problem within a reasonable time after receipt of the notice letter sent by certified mail, return receipt requested or by registered mail, you may be entitled to terminate the lease, repair the problem and deduct the cost from your rent, or obtain judicial remedies as specified in Section 92.0563 of the Texas Property Code. You should consult with an attorney before taking any of these actions.
    Under Texas law, it is illegal for an owner or manager to retaliate against you for complaining in good faith about necessary repairs for a period of six months from the date you made such a complaint. Of course, you can always be evicted if you fail to pay your rent on time, threaten the safety of the owner, manager or intentionally damage the property.
    You do not have a right to withhold rent because the owner or manager fails to make repairs when the condition needing repair does not materially affect your health and safety. If you try this method, the owner or manager may file suit against you.
    An occupant, with regard to any portion of a building under the occupant's control, shall keep the premises free from refuse and other conditions likely to encourage infestation by insects, ectoparasites, or rodents.
    Many times, citizens need answers to legal questions or simple legal advice that can be given over the telephone in just a few minutes. Or, citizens may need a referral to other legal or social service agencies. On the first and third Wednesday of each month, from 5 p.m. to 9 p.m., volunteer attorneys answer telephone calls from the public. On the first Thursday of each month, the Mexican-American Bar Association and the Hispanic Bar Association answer Spanish calls during Consejos Legales, from 6-8 p.m. The LegalLine number is 713-759-1133 or visit http://www.hba.org/services/legalline/ for additional information.
    FAQs and answers regarding the smoking ordinance are available at the following address:
    http://www.houstontx.gov/health/Environmental/smokingfaqs.html
    The information contained herein is for informational purposes only and not legal or medical advice. Please consult an attorney or a medical practitioner regarding specific legal or medical related questions and seek medical attention if you become ill or injured.