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Health and Human Services

Senior Wraparound Services

The wraparound process is an intervention to improve the lives of older adults with complex needs as well as the lives of their families. Wraparound is not a program or a type of service. The key characteristics of the process are that a plan is developed by a family-centered team, is individualized based on the strengths and culture of the older adult and their family, and is needs, rather than service, driven.

Ten Principles of the Wraparound Process:

  • Family voice and choice
  • Team-based
  • Natural supports
  • Collaboration
  • Community-based
  • Culturally-competent
  • Individualized
  • Strengths-based
  • Persistence
  • Outcome-based  

Target population or criteria for service: Older adults (60+), who: (1) have familial assistance with Activities of Daily Living (ADL’s), (2) have complex physical health, mental health, and/or social needs which require involvement of multiple agencies or providers, (3) have been hospitalized within the past twelve months, and (4) reside within the city limits of Houston.

Program goals: (1) To help older adults age in place, (2) to improve the lives of older adults with complex needs by linking them to interventions and activities that they select, and (3) to increase familial involvement to care for the older adult.   

Outcomes achieved: Increased information about programs; improved relationships between older adults and their family members; reduced number of older adults placed in long term facilities; improved knowledge of resources and supports.

For more information, please contact: or call 832.393.4868.