Houston Health Department

Medicare recipients eligible for free benefits counseling from Area Agency on Aging — Open enrollment for 2020 begins October 15


Oct. 14, 2019

HOUSTON — Medicare beneficiaries reviewing their 2020 health and prescription drug plan options can get free help from benefits counselors with the Harris County Area Agency on Aging (AAA), a division of the Houston Health Department.

Medicare open enrollment begins October 15 and runs through December 7. It is a period for beneficiaries to compare all their Medicare options and make changes to their health or prescription drug coverage for the following year.

“Mulling over the wide range of Medicare health care options can seem quite daunting to some seniors and people with disabilities, said Rose Ortega, a benefits counselor with AAA. “Guiding them as they evaluate their options can help them find the Medicare plans that better suit their health needs.”

Open enrollment for most beneficiaries may be the only time they can make changes to their Medicare coverage. They can:

  • change their Medicare health or prescription drug coverage for 2020;
  • decide which plan will meet their needs for 2020;
  • check for changes in their plan such as costs;
  • check drug coverage; and
  • check if they will be able to see their preferred doctor or pharmacy.

Medicare beneficiaries or their legal representatives can obtain benefits counseling or more information by calling AAA’s call center at 832-393-4301.

Benefits counselors do not recommend or endorse any specific insurance product, insurance company or plan. They provide information and advice so beneficiaries can make their own decisions.

People can enroll in Medicare if they are 65 or older, under 65 and have a disability or have either end-stage renal disease or ALS, also called Lou Gehrig’s disease.

New coverage begins January 1.


Medicare benefit counselor dates


Date Facility Address
10/21/2019 Cavalcade Communty Center 3815 Cavalcade, Houston, TX 77026
10/22/2019 Heritage Hall Senior Center 1026 Oates Road, Jacinto City, TX 77029
10/23/2019 Montrose Center 401 Branard St, Houston, TX 77006
10/24/2019 Northeast MSC 9720 Spaulding, Houston, TX 77016
10/28/2019 Southwest MSC 6400 High Star Dr, Houston, TX 77074
10/29/2019 Martin Flukinger Community Center (Precinct #2) 16003 Lorenzo St, Channelview, TX 77530
10/31/2019 Alexander Deussen Park Senior Center 12303 Sonnier St, Houston, TX 77044
11/4/2019 Tom Bass Regional Park 11108 Cullen Dr. Houston, TX 77047
11/5/2019 West End MSC 170 Heights Blvd, Houston, TX 77007
11/6/2019 Ripley House Neighbor Center 4410 Navigation Blvd, Houston, TX 77011
11/7/2019 Acres Homes MSC 6719 W. Montgomery Rd, Houston, TX 77091
11/12/2019 AHEPA 29 I&II 13830 Canyon Hill Dr, Houston, TX 77083
11/13/2019 Sunnyside MSC 9314 Cullen Blvd, Houston, TX 77054
11/18/2019 JW Peavy Senior Center 3814 Market St, Houston, TX 77020
11/18/2019 Fifth Ward MSC 4014 Market St, Houston, TX 77020
11/20/2019 Kashmere MSC 4802 Lockwood Dr, Houston, TX 77026
11/26/2019 Hiram Clarke MSC 3810 W Fuqua, Houston, TX 77045
12/3/2019 Denver Harbor 6402 Market St, Houston, TX 77020