Housing and Community Development Department

Fair Housing - Tenant Law - Who Do I Call About ...


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FAIR HOUSING OFFICE STAFF

Royce E. Sells, Administrative Coordinator

Contact location:
601 Sawyer, Suite 400
Houston, Texas 77007
832.394.6200 or Fair Housing Office Hotline: 832.394.6240

HOUSING

Discrimination in Obtaining or Maintenance of Housing

City's Fair Housing Office Hotline
832.394.6240

Obtaining Low Income Housing

HUD Public and Indian Housing information Resource Center
800.955.2232 (toll free)
800.877.8339 TTY for the hearing impaired
HUD Affordable Apartment Search (http://www.hud.gov/apps/section8/step2.cfm
?state=TX%2CTexas
)
Harris County Housing Resource Center
877.428.8844
713-6961998 (Resource Navigator)
(http://www.hrc.hctx.net/AffordableApts.htm)

Complaint in Public Housing

HUD Public and Indian Housing information Resource Center
800.955.2232 (toll free)
800.877.8339 TTY for the hearing impaired

Houston Housing Authority
713.260.0600
713.260.0547 TTY for the hearing impaired

Rent Help

Harris County Social Services - Rental Assistance
713.696.7900
United Way HELPLINE
211 or 713.957.4357

United Way

713.685.2300

Emergency Housing

Salvation Army
713.650.6530
United Way HELPLINE
211 or 713.957.4357

Unsafe Conditions in a House or Apartment (inside)

City's Helpline
311 or 713.831-0311

Dangerous Conditions in an Entire Building (outside)

City's Helpline
311 or 713.831-0311

Mediation of Landlord/Tenant Grievances

Dispute Resolution Center
713.755.8274

HEALTH

Stray Animals Picked Up

City's Helpline
311 or 713.831-0311

Mobile Home Problems

City's Helpline
311 or 713.831-0311

Dead Animals Picked Up

City's Helpline
311 or 713.831-0311

Garbage and Heavy Trash Pick Up

City's Helpline
311 or 713.831-0311

Rats

City's Helpline
311 or 713.831-0311

High Weeds in a Vacant Lot

City's Helpline
311 or 713.831-0311

UTILITIES

Sewer Problems

City's Helpline
311 or 713.831-0311

Utility Problems

City's Helpline
311 or 713.831-0311

Questions about Electric Bill

Contact your electric provider
Report an Outage to CenterPoint Energy
713.207.2222 or 1.800.332.7143

Questions about Gas Bill

CenterPoint Energy
713.659.2111 or 1.800.752.8036

Questions about Water Bill

City's Helpline
311 or 713.831-0311
Utility Customer Service
713.371.1400

SERVICES

Transportation and Bus Routes

Metropolitan Transit Authority
713.635.4000

Handicapped Riders

Metrolift
713.225.6716

City Streets Repaired

City's Helpline
311 or 713.831-0311

Drainage Repair

City's Helpline
311 or 713.831-0311

New Street Lights

City's Helpline
311 or 713.831-0311

Street Lights Repaired

CenterPoint Energy
713.207.2222 or 800.332.7143

Plumbing Inspected

City's Helpline
311 or 713.831-0311

Senior Citizens Services

Mayor's Citizen Assistance Center
832.393.0955

Food Stamps

SNAP Helpline at Houston Food Bank Social Services Outreach Program
832.369.9390

Medicare

Social Security Office
1.800.772.1213
1.800.325.0778 TTY for the hearing impaired

Family Counseling

Family Services Center
713.861.4849

EMERGENCIES

Reporting a Crime

Police
911

Ambulance

Fire Dept. Ambulance
911

Report Child Abuse or Neglect

Child Abuse
713.967.5850

Need a Police Badge Number

Police Personnel
713.308.1220

Report a Hate Crime

Hate Crime Hotline
713.308.8737

Dispute Resolution Center

Mediation of Landlord/Tenant Grievances
1302 Preston, Ste. 100
Houston, TX 77002
713.755.8274

Harris County Community Services Department

713.578.2000

Assistance with Rent

Harris County Social Services
713.696.7900

Texas Dept. of Family and Protective Services

713.692.3236

Gulf Coast Community Services

713.393.4700

Houston Area Urban League

713.393.8700

ASSISTANCE WITH UTILITIES

Telephone Bills

Tele-Assistance (for elderly with disabilities)
1.800.343.8353

Water Bill Assistance

Fifth Ward Multi-ServiceCenter
(for senior citizens) 832.393.3800
West End Multi-Service Center
832.393.5950
Mayor's Citizens Assistance Office
832.393.0955

Gas and Electricity Assistance

Harris County Community Services Department
713.578.2000
Gulf Coast Community Services
713.393.4700