City of Houston offers you three (3) unique medical plans. All plans include preventive care services and a four-tier prescription drug plan. Full-time and part-time employees who consistently worked 30 or more hours per week over the past 12 months are eligible for benefits. The three (3) plans offered are the Cigna Open Access, the Cigna Limited Network, and the Consumer-Driven Health Plan (CDHP).

Medical Plan Options

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Medical Plan Information


Cigna Open Access

What you want to know:

  • Access to over 572,000 providers all over the United States, without having to list a primary care physician or request referrals to specialists
  • Copays for doctor visits
    • - $40 copay for primary care visit
    • - $65 for a Tier 1 specialist/$80 for a non-tier specialist
  • Deductible
    • - $850 (individual) / $1,700 (family)
  • Out-of-pocket maximum
    • - $8,700 (individual) / $17,400 (family)

Need more information?

Summary of Benefits (OAP)
OAP Full Plan Documents
OAP Pharmacy Full Plan Documents
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Limited Network Plan

What you want to know:

  • Provider groups:
    • - Kelsey Seybold
    • - Village Family Practice
    • - Renaissance
  • Copays for doctor visits
    • - $35 copay for primary care visit
    • - $65 copay for specialist visit
  • Deductibles
    • - For medical services: $200 (individual) / $600 (family)
    • - For prescriptions: $150 (individual) / $450 (family)
  • Out of pocket maximums
    • - $8,700 (individual) / $17,400 (family)

Need more information?
Summary of Benefits (Limited Network)
Limited Network Full Plan Documents
Limited Network Pharmacy Full Plan Documents
Limited Physicians Directory

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Consumer-Driven Health Plan

What you want to know:

  • Includes a Health Reimbursement Account (HRA)
    • - City of Houston pays the first $500 to $1,000 (for family) depending on coverage tier
    • - Unused amounts rollover from previous plan year
  • No copays = more out-of-pocket costs at the time of service
    • - 20% coinsurance (in network) / 40% coinsurance (out of network)
  • Deductibles
    • - In network: $1,750 (individual) / $3,500 (family)
    • - Out of network: $3,500 (individual) / $7,000 (family)
  • Out-of-pocket maximums
    • - In network: $8,700 (individual) / $17,400 (family)
    • - Out of network: $17,400 (individual) / $34,800 (family)

Need more information?
Summary of Benefits (CDHP)
CDHP Full Plan Documents
CDHP Pharmacy Full Plan
Cigna Choice Fund HRA Information Flyer

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Find a Doctor, Dentist or Facility

Download the myCigna app, or log into your myCigna.com portal for quick and easy access to providers in your area.

You may also call one of the on-site Cigna representatives. Please refer to the provider contact list for details.

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Urgent Care Facilities

If you need medical attention, your first thought may be to go to the emergency room. But if your condition isn’t serious or life threatening, you have a less expensive option.

An urgent care center provides quality care like an emergency room, but can save you time and money. Visit an urgent care for things like minor cuts, burns and sprains, fever and flu symptoms, joint or lower back pain, and urinary tract infections.

Urgent care facilities accepted by all medical plans.

Convenience care facilities are for employees enrolled in the CDHP (HRA) & (OAP Full) plans only).

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Pharmacy Plan

When it comes to filling your prescriptions, choice, convenience and cost are important to you. There are over 4,000 retail pharmacies in your network for 30-day prescriptions and 31,000 retail pharmacies for 90-Day prescriptions.

Free Medications

Preventive Generic Medications: Preventive medications are used to prevent conditions like high blood pressure, high cholesterol, heart attack, stroke, diabetes, asthma, prenatal nutrient deficiency, etc. The City’s prescription drug plan covers most of these medications at no cost to you. Go to myCigna.com website, app or call Cigna Express Scripts at 800-835-3784 to learn which medications are free. You can also use the Drug Cost tool to estimate costs of any medications that are not on the no cost list.

No Cost Smoking Cessation and Contraceptive Medications: The City’s pharmacy plan covers prescription and over-the-counter smoking cessation and contraceptive products with no copay, coinsurance or deductible.

Patient Assurance Program: Certain preferred brand insulin drugs are eligible for a maximum copayment of $25 for a 30-day supply and $75 for a 90-day supply at participating in-network pharmacies.

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Participating Pharmacies: 30-day
  • CVS/Target
  • Kroger
  • H-E-B Pharmacy
  • Kelsey-Seybold
  • Walgreens
  • Walmart
Participating Pharmacies: 90-day
  • CVS/Target
  • Kroger
  • Walmart

Visit Cigna.com/Rx90network to see a complete list of pharmacies in your network.

Need more information?
Current Plan Document for Limited Pharmacy
Cigna Value Four Tier Prescription Drug List

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COBRA

COBRA Notification Obligations

Under federal law, Consolidated Omnibus Budget Reconciliation Act (COBRA), the City of Houston is required to offer covered employees and/or covered family members the opportunity to remain covered with continued health coverage at group rates when coverage under the health plan would otherwise end due to certain qualifying events. Continuation of coverage under COBRA is the same as that provided to active employees and subject to the same requirements. Evidence of good health is not required to continue coverage. Failure to notify the plan administrator within 60 days of a qualifying event or from the loss of coverage date will result in a loss of any potential COBRA rights you may have had.

For more information about COBRA, please contact WageWorks by calling 888.678.4881 or visiting www.mybenefits.wageworks.com.

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Free Medications

If you use Cigna Home Delivery, you can now fill the following prescriptions at no cost to you:

  • Generic, and some brand name, asthma medications;
  • Generic diabetic supplies;
  • Brand name insulin;
  • Generic cardiovascular and high blood pressure medications;
  • Generic cholesterol medications.
    *Not all prescriptions are available with Express scripts (formerly Cigna Home Delivery) services.
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Department Information

611 Walker, 4th Floor
Houston, TX 77002
Benefits: 832-393-6000
Main: 832-393-6100
Safety Hotline: 832-393-7233 careers@houstontx.gov