This month's featured department: City Controller's Office![]() |
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Mary Boozier-Henderson When they got out, the couple just wanted to go home, Saunders wrote, but they realized he had left his car keys on the security table in Phoenix. They had another set locked in their car, but no way of getting to them. When Mary Boozer-Henderson heard their story, she spent more than an hour after her shift ended trying to retrieve the keys. No success. They called a wrecker for help, and Boozer-Henderson stayed with them until the wrecker arrived. “The kindness, good humor, and concern for our safety that Ms. Boozer-Henderson showed us was truly exemplary and deserves recognition. A difficult, frustrating situation turned into a pleasant time spent with a dedicated professional.” Nolan Cinco The Mercedes’ cruise control was stuck. “My boys would have been so proud of me because I didn’t panic,” Nolan wrote. Nolen darted over to the right shoulder and kept hitting the brakes and jiggling the cruise control lever. The car gradually slowed and stopped on the shoulder of the off ramp. Nolen put the car in park and turned off the engine. But when she restarted the car, it wouldn’t shift out of park. She called the Mercedes dealer in League City, and a man said he’s call a tow truck to pick up her car. While waiting, Nolen climbed out of her car on the passenger side. “At my age, getting over that gearshift was no small feat,” she wrote. When she got out, she noticed a white pickup truck backing up to her car. “I really only wanted to see a tow driver,” Nolen wrote, “and I felt uneasy until I saw that it was my guardian angel, a police officer.”
Officer Nolan Cinco had been on his way home when he noticed Nolen’s car on the side of the road. Nolen told him a tow truck was on the way, but he was concerned that she was stranded in a dangerous spot. While they were talking, the tow truck driver called and said he couldn’t get to her for 45 minutes. Cinco said that 45 minutes was too long to wait, so he arranged to have a SafeClear wrecker tow the car to a nearby auto shop. When that wrecker arrived, Cinco helped Nolen into the truck’s cab. Cinco stayed with Nolen at the auto shop until the original tow truck arrived and took her and the car to the Mercedes dealership. “He and I had a nice conversation while we waited,” Nolen wrote. “He remarked that he hoped that if this happened to his mother, someone would stop to help her. “And remember, he was on his way home. I’m just so grateful that he stopped.” E. McKelroy So McKelroy led Robert to a police station and filled the spare with air. “I am so grateful to have had his kind, efficient, polite, and willing help,” she wrote. D. Villarin When the wrecker came, it couldn’t haul the camper, so Villarin called for another tow truck. Then he waited with Moye for several hours for that truck to show up. During the wait, Villarin cleared a seat in his cruiser for Moye and his dog and gave the dog some water. “Thank you Officer Villarin for an outstanding job,” Moye wrote. “You went above and beyond the call of duty making phone calls, offering a cool place to sit and water. “What a great city we live in with such generous officers to watch over us.” J.B. Fenwick, M.D. Junco “Not only did they solve my problem, they did so with generosity, friendliness, and consummate professionalism that you don’t always find,” Purvis wrote. “Officers Fenwick and Junco are role models for all public service personnel.” Michael Deutsch As Deutsh changed the back tire, he discovered the front tire was going flat, too. The Waylands had already called a wrecker, and Deutsch stayed with them while they waited.
Then he gave them a ride home. “He not only helped and protected us, but he also went a step beyond,” the Waylands wrote. “I have lived in areas outside Houston where this type of professionalism, courtesy and compassion would not have carried through to protecting, assisting and changing a tire – not to mention providing transportation home.”
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