Primary functions of Record Management

The Records Management Section is responsible for the creation, maintenance, updating and archiving of personnel files for all City of Houston employees.

These files are used to keep a record of all employment related documents for all employees of the City of Houston, including original employment applications, salary recommendation information, Employee Performance Evaluations, disciplinary actions, etc.

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Employment Verification

Records Management has contracted with The Work Number to provide employees with fast, secure, anytime-anywhere proof of employment or income via the Web or phone. See employment verification instructions.

Requests to View Personnel File

The City of Houston employees may view their individual file by completing a Request to View a Personnel Record form. You must bring this form to the Records Management Section at 611 Walker, Garden Level, Houston, TX 77002 between the hours of 10:00 and 3:00, Monday through Friday. There are also instances when Human Resources personnel may complete a Log Out Request to view an employee file. The Records Management personnel use these forms to track and maintain all files.

Public Inquiries

The Records Management Section is also responsible for complying with the Public Information Act and responding to public inquiries concerning employees of the City of Houston.


Please utilize this HR Payment Portal to submit Benefits Payments, Room Rental & Training Payments, Subpoena Charges, other Miscellaneous Payments and CMC Donations.

Benefits Payment

Department Information

611 Walker, 4th Floor
Houston, TX 77002
Benefits: 832-393-6000
Main: 832-393-6100
Safety Hotline: 832-393-7233 careers@houstontx.gov