Human Resources Department

Risk Management

Risk Management main image

The Risk Management division provides services across 25 city departments and is comprised of workers’ compensation, safety and drug testing. The combined efforts of these teams help identify, analyze, administer, manage and control the city’s adverse exposure to financial, operational, and occupational safety risks and losses.

The division’s main objective is to predict and reduce uncertain exposure to such risks and ensure they do not deflect endeavors from identified business goals. By recognizing, evaluating and controlling risks and hazards, risk management can help prevent harm to people, property, and the environment.

Mission Statement

To be classified as the #1 city in the nation for employee safety, employee retention after an on-the-job injury, and development of effective safety leaders at every level of the organization.


To be recognized by our customers for helping to create a safe work environment by eliminating workplace hazards, creating a drug free work environment, reducing the financial impact associated with workplace injuries and advocating for our injured workers.

Safety message:

"The City of Houston is committed to providing a safe work environment free from recognized and potential hazards. Each department readily acknowledges that employees are the city’s most important asset. Our goal is to grow a culture of safety awareness and accountability and to collaborate interdepartmentally to reduce injuries, costs and loss of work productivity. The City of Houston believes that safety doesn’t happen by accident. Implementing safety measures and accident prevention practices can enhance efficiency rather than supersede or interfere with work productivity."

Executive Team

Chas Smith Betsy Ramos Steven Guillory
Charles “Chas” Smith
Assistant Director
Betsy Ramos
Division Manager
Steven Guillory,
Division Manager
Scott Ward Jackie Wilson
Scott Ward
Staff Analyst
Jackie Wilson
Safety Administrator
Twighlight Thomas Martha Whitley
Twilight Thomas
Administrative Assistant
Martha Whitley
Administrative Assistant

Claims Assessment and Compliance, Salary Continuation

The Claims Assessment and Compliance, Salary Continuation team is responsible for the coordination of salary continuation benefits for injured workers. (View chart)

Andrea Arenas John D'Agostino
Andrea Arenas
Senior Claims Coordinator
John D'Agostino
Claims Coordinator

Designated Department Representatives

The Designated Department Representatives are responsible for the day-today coordination of workers' compensation documents and communication for their assigned departments. This team also interacts with the workers' compensation coordinatorand adjuster. (View chart)

Mary Perrow Pearlie Bettis Stacey Prevost
Mary Perrow
Administrative Coordinator
Pearlie Bettis
Administrative Coordinator
Stacey Prevost
Administrative Coordinator
Christopher Costello
Christopher Costello
Claims Coordinator

Workers' Compensation Coordinators

The Workers’ compensation coordinators advocate for the injured worker as they are recovering from an on-the-job injury. They also act as liaisons between the City of Houston and the Workers’ Compensation Third Party Administrator. (View chart)

Angel Barnhart Joy Purcell Yolandra Shaw
Angel Barnhart
Administrative Coordinator
Joy Purcell
Administrative Coordinator
Yolandra Shaw
Administrative Coordinator
Minnie Beal
Minnie Beal
Administrative Coordinator

Safety Supervisors/Officers

Safety recognizes, evaluates and controlls hazards and manages the associated information and programs in order to prevent harm to people, property and the environment.

Safety supervisors perform multidisciplinary interdepartmental work in order to supervise, plan and coordinate a comprehensive safety program for the City of Houston and city departments. Safety officers perform multidisciplinary interdepartmental work in order to implement and plan a comprehensive safety program for the City of Houston and city departments. (View chart)

Bobby Hawkins Everett Hays James Garza
Bobby Hawkins, BA, SSH
Safety Supervisor
Everett Hays,
Safety Supervisor
James Garza, BS, SHEP
Safety Supervisor
Lester Woodfork Reno Wilkins Olen Lewis
Lester Woodfork, MA, COSS
Safety Supervisor
Reno Wilkins, BS, ARM
Safety Supervisor
Olen Lewis
Safety Supervisor
Luis Cruz Jennette Jackson Grace Kilgore
Luis Cruz, BS, ASP
Safety Supervisor
Jennette Jackson, BS, SSH
Safety Supervisor
Grace Kilgore, BA, COSS
Safety Supervisor

Drug Testing Team

The Physical Exam and Drug Testing Facility of the Selection Services division is responsible for conducting physical screenings and drug tests. While physical screenings are conducted on police, fire, aquatics, and 911 telecommunications applicants and employees only, drug tests are given to all applicants and city employees. (View chart)

Veronica Boyd Kathyern Wilson Alsie Cluff
Veronica Boyd, BS, RN, CMSRN
Public Health Nurse IV
Kathyern Wilson, LVN
Licensed Vocational Nurse
Alsie Cluff, BS
Administrative Associate