ispeak Houston

City Employee Language Access Center

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Use this portal to explore language access resources that will help prepare you to assist non-English speakers in real-time.

iSpeak Houston offers training to City departments on the essentials of language access.  To request a training, please email Terence.ONeill@houstontx.gov.  You can also receive training using LMS Talent Management Training, or by watching the video below.

Department Language Access Plans
City of Houston departments that offer direct services to the public are required to submit a language access plan. Each plan specifies how an individual department will assist non-English speakers.  To view the plan for your department, simply click the corresponding link below: 

Additional Resources
To supplement your training on language access, explore the below links. You can browse through our catalog of iSpeak Cards used by constituents; read through City of Houston’s official policy on language access; and understand the demographics of Houston that support the need for language access.

To print one of the posters in its highest quality, select 11x17 paper, and choose the option “Fit to printer margins.”

iSpeak Houston is a project of the City of Houston and the Department of Neighborhoods