Learning and Development Center

Welcome to the Learning and Development Center - The Center for Excellence

The Learning and Development Center (LDC) is a strategy development and employee performance improvement organization. We offer comprehensive training solutions that significantly impact performance and institutional outcomes. Our consultancy is comprised of an experienced team of professionals with the knowledge and capabilities to design and implement strategies that help our clients achieve their goals. Our primary focus is to provide transformational learning programs that enhance the skills, job competencies, and improve performance and overall satisfaction for the City of Houston's workforce.

The LDC provides training opportunities at its two-story, 54,000 square foot state-of-the-art facility on a space-available basis for other organizations. Our clients include City of Houston departments and employees, and other municipalities, public agencies, non-profit agencies, and private businesses in the greater Houston area.

Please sign up for our new upcoming classes for the month of October, November, and December 2018. The classes we offer are on the topics of business, computer and management skills. Classes are subject to change. For accurate and updated information, please contact the LDC at 832-395-4900. More >

Upcoming Programs

• Accept change readily, both in job responsibilities as well as in the work environment
• Maintain effectiveness when experiencing changes in work assignments, processes, or conditions
• Seek to understand changes and approaches change positively
• Adjust behavior to deal effectively with changes in the work environment

Featured Class

Upon completion of this course, you will be able to:

Understand the importance of building and maintaining good relationships

Understand the key role that attitude plays in workplace and career success

Analyze your interpersonal style to work more effectively with others

Determine interpersonal strengths and trouble spots

Understand your conflict management approach

Apply active listening skills for conflict resolution

Apply specific strategies to deal effectively with challenging personalities

The next class is on October 23, 2018. Please register to join us on this date. More >

For External Customers

*If you are an external customers, please contact ldcrooms@houstontx.gov, or call us at 832-395-4900. If you are a City of Houston employee, please check with your departments TMS liaison on registration procedures.