Learning and Development Center

Welcome to the Learning and Development Center - The Center for Excellence

The Learning and Development Center (LDC) is a strategy development and employee performance improvement organization. We offer comprehensive training solutions that significantly impact performance and institutional outcomes. Our consultancy is comprised of an experienced team of professionals with the knowledge and capabilities to design and implement strategies that help our clients achieve their goals. Our primary focus is to provide transformational learning programs that enhance the skills, job competencies, and improve performance and overall satisfaction for the City of Houston's workforce.

The LDC provides training opportunities at its two-story, 54,000 square foot state-of-the-art facility on a space-available basis for other organizations. Our clients include City of Houston departments and employees, and other municipalities, public agencies, non-profit agencies, and private businesses in the greater Houston area.

Please sign up for our new upcoming classes for the months of February, March, April, May 2019. The classes we offer are on the topics of business, computer and management skills. Classes are subject to change. For accurate and updated information, please contact the LDC at 832-395-4900. More >

Upcoming Programs
Strengthening Your Core
In this course participants will:
  • Accept change readily, both in job responsibilities as well as in the work environment
  • Maintain effectiveness when experiencing changes in work assignments, processes, or conditions
  • Seek to understand changes and approaches change positively
  • Adjust behavior to deal effectively with changes in the work environment

Please join us in the next class on April 26, 2019.


Featured Classes
The Art of Effective Communication
This course focuses on:
  • Defining a team
  • Team approach in the work environment
  • Stages of team development
  • Characteristics of effective teams
Upon completion of this course, you will be able to:
  • Identify their communication style
  • Learn effective communication techniques
  • Understand how they are perceived
  • Demonstrate the many issues of misunderstanding that can occur in a one-way communication
  • Apply good listening and questioning skills in the workplace
  • Increase the awareness of the impact of nonverbal communication
  • Provide feedback using a specific model
The next class is on March 20, 2019. Please register to join us on this date.


Contact Information: Learning and Development Center | 4501 Leeland Street | Houston, TX 77023 | Phone: 832-395-4900 | Fax: 832-395-4892 | Hours of Operation: Mon-Fri: 6:30 a.m. – 5 p.m.