Learning and Development Center

Strengthening Your Core

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The Strengthening Your Core Program focuses on eight behavioral factors that are commonly chosen as part of the HEAR plan. This program is designed to provide you with more in-depth training on the eight behavioral factors.



Participants will gain further understanding of the behavioral factors and how they pertain to job performance, learn the behavioral factors and their defintions, and be able to identify the metrics used by supervisors to rate each behavioral factor.

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Each of the session focuses on:

  • Customer Focus
  • Diversity Commitment
  • Interpersonal Skills
  • Utilization of Time
  • Adaptability
  • Problem Solving
  • Teamwork
  • Judgement


Strengthening Your Core Program

Session Course Instructor Date Time Click the link register here, to register for our courses.
1 Customer Focus Dawn Janis Friday, January 26, 2018 8:30 a.m. to 12:30 p.m. Register here
2 Diversity Commitment Dr. Tara Chandler Friday, February 02, 2018 8:30 a.m. to 12:30 p.m. Register here
3 Interpersonal Skills Tony Bolar Friday, February 09, 2018 8:30 a.m. to 12:30 p.m. Register here
4 Utilization of Time Bonnie Sandberg Friday, February 16, 2018 8:30 a.m. to 12:30 p.m. Register here
5 Adaptability Karen Harris Friday, February 23, 2018 8:30 a.m. to 12:30 p.m. Register here
6 Problem Solving Dawn Janis Friday, March 02, 2018 8:30 a.m. to 12:30 p.m. Register here
7 Teamwork Tony Cross Friday, March 09, 2018 8:30 a.m. to 12:30 p.m. Register here
8 Judgement Dr. Tara Chandler Friday, March 23, 2018 8:30 a.m. to 12:30 p.m. Register here

Contact Information

All registration questions can be sent to Dawn.Janis@houstontx.gov

For more information, please visit the TMS website: https://talent.houstontx.gov

Contact Information: Learning and Development Center | 4501 Leeland Street | Houston, TX 77023 | Phone: 832-395-4900 | Fax: 832-395-4892 | Hours of Operation: Mon-Fri: 6:30 a.m. – 5 p.m.


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