Learning and Development Center

Strengthening Your Core

SYC image

The Strengthening Your Core Program focuses on eight behavioral factors that are commonly chosen as part of the HEAR plan. This program is designed to provide you with more in-depth training on the eight behavioral factors.



Participants will gain further understanding of the behavioral factors and how they pertain to job performance, learn the behavioral factors and their defintions, and be able to identify the metrics used by supervisors to rate each behavioral factor.

Click Here to Register

Each of the session focuses on:

  • Customer Focus
  • Diversity Commitment
  • Interpersonal Skills
  • Utilization of Time
  • Adaptability
  • Problem Solving
  • Teamwork
  • Judgement


Strengthening Your Core Program

Course Date Time
Customer Focus Friday, August 4, 2017 8:30 a.m. to 12:30 p.m.
Diversity Commitment Friday, August 11, 2017 8:30 a.m. to 12:30 p.m.
Utilization of Time Friday, August 18, 2017 8:30 a.m. to 12:30 p.m.
Interpersonal Skills Friday, August 25, 2017 8:30 a.m. to 12:30 p.m.


Strengthening Your Core Program

Course Date Time
Teamwork Friday, September 22, 2017 8:30 a.m. to 12:30 p.m.


Strengthening Your Core Program

Course Date Time
Adaptability Friday, October 6, 2017 8:30 a.m. to 12:30 p.m.
Problem Solving Friday, October 13, 2017 8:30 a.m. to 12:30 p.m.
Judgement Friday, October 20, 2017 8:30 a.m. to 12:30 p.m.

Contact Information

All registration questions can be sent to Dawn.Janis@houstontx.gov

For more information, please visit the TMS website: https://talent.houstontx.gov

Contact Information: Learning and Development Center | 4501 Leeland Street | Houston, TX 77023 | Phone: 832-395-4900 | Fax: 832-395-4892 | Hours of Operation: Mon-Fri: 6:30 a.m. – 5 p.m.


Connect With Us