SYC Program



Strengthening Your Core

Strengthening Your Core Program

The Strengthening Your Core Program focuses on eight behavioral factors that are commonly chosen as part of the HEAR plan. This program is designed to provide you with more in-depth training on the eight behavioral factors.

Participants will gain further understanding of the behavioral factors and how they pertain to job performance, learn the behavioral factors and their definitions, and be able to identify the metrics used by supervisors to rate each behavioral factor.

Each of the session focuses on:

  • Customer Focus
  • Diversity Commitment
  • Interpersonal Skills
  • Utilization of Time
  • Adaptability
  • Problem Solving
  • Teamwork
  • Judgment.

Strengthening Your Core Program

Session Course Date Time
1 Customer Service Friday, August 03, 2018 8:30 a.m. to 12:30 p.m.
2 Diversity Commitment Friday, August 10, 2018 8:30 a.m. to 12:30 p.m.
3 Interpersonal Skills Friday, August 17, 2018 8:30 a.m. to 12:30 p.m.
4 Utilization of Time Friday, August 24, 2018 8:30 a.m. to 12:30 p.m.
5 Adaptability Friday, September 07, 2018 8:30 a.m. to 12:30 p.m.
6 Problem Solving Friday, September 14, 2018 8:30 a.m. to 12:30 p.m.
7 Teamwork Friday, September 21, 2018 8:30 a.m. to 12:30 p.m.
8 Judgment Friday, September 28, 2018 8:30 a.m. to 12:30 p.m.

Contact Information

Contact Information: Learning and Development Center | 4501 Leeland Street | Houston, TX 77023 | Phone: 832-395-4900 | Fax: 832-395-4892 | Hours of Operation: Mon-Fri: 6:30 a.m. – 5 p.m.