Learning and Development Center

Calendar of Classes


Learning and Development Calendar 2017

*To register for the learning courses, click on the corresponding date. Classes are subject to change. For accurate and updated information, please contact the LDC at 832-395-4900.

November- December 2017 Class Schedule



Future courses

Please view and plan accordingly. Those classes not linked, have not been entered into TMS.

Business Skills

Classes November
Class Dates
December
Class Dates
Time
Business Grammar and Prepositions, Pronouns and Confusing Words
6 8:30 a.m. - 4:30 p.m.
Business Grammar, Capitalization
and Punctuation
8:30 a.m. - 4:30 p.m.
Business Grammar Nouns and Verbs     8:30 a.m. - 4:30 p.m.
Business Writing 8:30 a.m. - 12:30 p.m.
Building Legendary Customer Service 11 8:30 a.m. - 12:30 p.m.
Conflict Resolution - Building
Workplace Relationships
29 8:30 a.m. - 12:30 p.m.
Team Dynamics 8:30 a.m. - 12:30 p.m.
Effective Telephone Skills 1 8:30 a.m. - 12:30 p.m.
Dealing with Difficult Work Situations 8:30 a.m. - 12:30 p.m.
Goal Setting and Strategic Planning 8:30 a.m. - 12:30 p.m.
Through the Eyes of a Child: Diversity
and Inclusion
8:30 a.m. - 12:30 p.m.
Effective Career Planning 8:30 a.m. - 12:30 p.m.
Effective Interviewing Skills for Managers and Supervisors 8:30 a.m. - 4:30 p.m.
Conversational Leadership 10:00 a.m. - 12:00 p.m.
The Ideal Team Player 8:30 a.m. - 12:00 p.m.
The Five Dysfunctions of a Team 8:30 a.m. - 2:00 p.m.
Emotional Intelligence 8:30 AM to 12:30 PM and 1:30 p.m. - 4:30 p.m.
Leadership: The Foundation of Organizational Excellence 8:30 a.m. - 4:30 p.m.
Leadership Communication 8:30 a.m. - 12:00 p.m.
Coaching, Counseling and Feedback 8:30 a.m. - 4:30 p.m.
Conflict Resolution 8:30 a.m. - 4:30 p.m.
Social Awareness and Diversity 8:30 a.m. - 4:30 p.m.
Building a High Performance Team 8:30 a.m. - 4:30 p.m.
Delegation 8:30 a.m. - 4:30 p.m.
Lean Six Sigma 8:30 a.m. - 4:30 p.m.
Project Management Overview 8:30 a.m. - 4:30 p.m.
The Art of Effective Communication 13 8:30 a.m. - 12:30 p.m.
Problem Solving and Decision Making 8:30 a.m. - 4:30 p.m.

Computer Skills

Classes November
Class Dates
December
Class Dates
Time
Excel Pivot Tables and More 8:30 a.m. - 12:30 p.m.
Excel 2016 Formulas 8:30 a.m. - 12:30 p.m.
Excel 2016 - Level 1 5 8:30 a.m. - 4:30 p.m.
Excel 2016 - Level 2 8:30 a.m. - 4:30 p.m.
Excel 2016 - Level 3 8:30 a.m. - 4:30 p.m.
Excel 2016 Macros 8:30 a.m. - 4:30 p.m.
Excel 2016 Tips & Tricks 8:30 a.m. - 12:30 p.m.
MS Access 2016 - Level 1 8:30 a.m. - 4:30 p.m.
Outlook 2016 - Level 1 8:30 a.m. - 4:30 p.m.
Outlook 2016 - Level 2 8:30 a.m. - 4:30 p.m.
Microsoft Office Basics 2016 8:30 a.m. - 4:30 p.m.
PowerPoint 2016 - Level 1 8:30 a.m. - 4:30 p.m.
PowerPoint 2016 - Level 2 8:30 a.m. - 4:30 p.m.
PowerPoint 2016 - Level 3 8:30 a.m. - 4:30 p.m.
Word 2016 - Level 1 12 8:30 a.m. - 4:30 p.m.
Word 2016 - Level 2 8:30 a.m. - 4:30 p.m.
Word 2016 - Level 3 8:30 a.m. - 4:30 p.m.
Office 365 Overview 8:30 a.m. - 10:30 a.m. and 1:00 p.m. - 3:00 p.m.

Management and Leadership Skills

Classes November
Class Dates
December
Class Dates
Time
Coaching, Modeling and Mentoring 8:30 a.m. - 4:30 p.m.
Conflict Resolution for Managers
and Supervisors
8:30 a.m. - 4:30 p.m.
Conducting Productive Meetings 29 8:30 a.m. - 12:30 p.m.
Plan Your Day to Save Time 7 8:30 a.m. - 12:30 p.m.
Creating HEAR Plans 9:30 a.m. - 12:00 p.m. and 2:00 pm - 4:30 pm
HEAR Assessment Training 9:30 a.m. - 11:30 a.m. to 2:00 p.m. - 4:00 p.m.
Harnessing Your Employee's Strengths 8:30 a.m. - 12:30 p.m.

Strengthening Your Core

Classes November
Class Dates
December
Class Dates
Time
Strengthening Your Core Program (SYC) - Customer Focus 8:30 a.m. - 12:30 p.m.
Strengthening Your Core (SYC) - Diversity Commitment 8:30 a.m. - 12:30 p.m.
Strengthening Your Core Program (SYC) Utilization of Time 8:30 a.m. - 12:30 p.m.
Strengthening Your Core (SYC) - Interpersonal Skills 8:30 a.m. - 12:30 p.m.
Strengthening Your Core (SYC) - Problem Solving 8:30 a.m. - 12:30 p.m.
Strengthening Your Core Program (SYC) - Adaptability 8:30 a.m. - 12:30 p.m.
Strengthening Your Core (SYC) - Teamwork 8:30 a.m. - 12:30 p.m.
Strengthening Your Core (SYC) -
Judgement
8:30 a.m. - 12:30 p.m.

Orientation

Classes November
Class Dates
December
Class Dates
Time
New Employee Orientation 6 8:30 a.m. - 4:30 p.m.
New Supervisor Orientation 4-5 8:30 a.m. - 4:30 p.m.





***Updated calendar: November 20, 2017

Contact Information: Learning and Development Center | 4501 Leeland Street | Houston, TX 77023 | Phone: 832-395-4900 | Fax: 832-395-4892 | Hours of Operation: Mon-Fri: 6:30 a.m. - 5 p.m.


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