Mayor's Office

Press Release

Mayor Parker Announces New Public Access Videophones at Central Library and Bush and Hobby Airports
Communications devices will make services and resources accessible to persons who are deaf or hard of hearing



November 28, 2012 -- Houston Mayor Annise Parker is pleased to announce the recent installation of new Public Access Videophones (PAVs) and computerized videophones with Video Relay Service (VRS) at the Houston Airport System and the Houston Public Library.  The devices are designed for use by persons who are deaf or hard of hearing whose primary language is American Sign Language (ASL).  The PAVs and computer assisted videophones were obtained through federal grants and programs without cost to taxpayers.


“We are very excited to equip our central library and two airports with the technology that will help citizens who are deaf or hard of hearing access services and resources,” said Mayor Parker.  “The videophones at our two airports help make Houston an inclusive traveler and visitor friendly destination.  The PAV and computerized videophone access at our central library open up a world of educational and communications opportunities for many Houstonians with hearing disabilities.”


Ten new PAVs are available at George Bush Intercontinental Airport and William P. Hobby Airport at the following locations:


George Bush Intercontinental Airport

- Terminal A North near Gate 10
- Terminal B, ticketing level, near the AT&T Payphone Bank
- Terminal C near Gate 43
- Terminal D, ticketing level, near Currency Exchange

- Terminal E near Gate 12
- FIS, International Arrivals, North Side


William P. Hobby Airport

- Ticketing Level near Currency Exchange
- Central Concourse near Gate 47
- Central Concourse near Gate 24
- Baggage Claim Level next to the ATM and defibrillator 


The Houston Central Public Library at 500 McKinney Street now has 12 portable computers with videophone applications.  A stationary videophone is available at the Access Center on the first floor of the library, with a free-standing PAV nearby.


For more information about the PAVs, visit the Houston Airport System website at and the Houston Public Library website at  To learn about other resources and services, contact the Mayor’s Office for People with Disabilities, a division of the Department of Neighborhoods, at 713-284-1990 or visit