Alarm
Detail -- False Alarm Prevention Information
This information is designed to help the alarm user assist the local police department in reducing the instances of false alarms.
Why are False Alarms a Problem?
False alarms cost the alarm user $$$. More importantly, they divert valuable police resources from real life emergencies.
What Causes False Alarms?
In depth research has shown that the three majors causes of false alarms are:
Most false alarms are: User errors
Some are related to: Installation or service errors
Few are related: Equipment failure
What Can the Alarm User do to Help Prevent False Alarms?
Make sure that all authorized alarm users are thoroughly trained in using the system.
Be sure to check for items that can move in view of your motion detector, causing false alarms (i.e. fans, plants, animals, window dressings and hanging signs).
Secure and lock all doors and windows before arming your system.
Allow adequate time to exit the door prior to the alarm system activating.
Advise all alarm users and your monitoring companies of any pass code changes.
Immediately notify your monitoring company of contact number or name changes.
If you believe your system is not working properly, immediately contact your service provider.
Service and maintain your system minimally once a year (including backup batteries) before false alarms occur.
Inform your alarm company of any remodeling that is done to the property where the alarm is installed.
Upgrade old alarm systems to current equipment that conforms to Security Industry Association (SIA) false alarm prevention standards, which has an upgraded program that reduces false alarms.
Call or wait to be called by your monitoring company to cancel all false alarms, since they do not need emergency response.
What If My Alarm Goes Off Accidentally?
Do not panic. Remember your alarm code.
Determine if there is a real life emergency.
If the alarm activation was accidental, carefully enter the pass code to disarm your system without delay.
Know your alarm company’s dispatching procedures. You may have to wait for a call or make the call to the dispatch center yourself. Coordinate this with your alarm company before using your system.
Be prepared to identify yourself with your password or abort code number. Without this information your alarm company MUST dispatch.
Do not leave the alarm site until the situation is resolved and the alarm is canceled.
Information prepared by the Houston Police Department in conjunction with the Houston Gulf Coast Alarm Association, Inc.
If you have questions about the Alarm Permit Application, please call the Burglar Alarm Administration at 713-837-9850 (Monday - Friday, 8:00 a.m. - 5:00 p.m.)
