POLICE Department

Making a Difference

Commend a HPD Officer or Civilian Employee

If an officer or employee of the Houston Police Department provides services that you feel should be commended, please let Chief Acevedo know by submiting a commendation form for the officer or employee that provided you with exceptional service.

Commendation Form:
http://www.houstontx.gov/police/pdfs/ Commendation_from_Citizen_Form.pdf
(In order to properly fill out, save and submit the PDF form you must use Adobe Reader or Acrobat 8.0 or greater. You can download the latest Adobe Reader here.) Once the form is filled out it can be submitted by clicking the 'submit' button or by emailing the completed form to public.affairs@houstonpolice.org

Making a DifferenceMaking a DifferenceMaking a Difference

Read commendations for HPD personnel from the community

Officer Charlie WebbCommendation for Officer Charlie Webb
     Sunday, June 18, 2017

I'm not sure this is the correct place to send this, but I just wanted to write a quick note to say what a WONDERFUL officer Mr Charlie Webb is. Last night while having dinner, he reached out to a group of 6 young boys and it just made their night. He is fun, funny and it's obvious that he cares. So thank you to officer Webb and all of the Houston PD and officers everywhere. We support all of the men and women in BLUE and pray for your safety.



Thank You Police Officers and Fire Department
     Thursday, June 29, 2017

I am e-mailing you to let you know about several police officers and members of the fire department. Unlike the horrible things that I see on t.v. or read on the internet and newspapers, I write to you to tell you about this army of angels who came to our rescue. You see, today I, my two daughters and my mother were involved in a car accident and even though we weren't severely hurt, these police officers and fire department members took care of us and never left our side. I do not recall how many there were nor do I recall their names. They showed my mother and daughters so much compassion and concern. I wanted to let you know because people need to know that not all police officers are brutes. I am sitting here still thinking about them and the great act of kindness they portrayed today. They made my little girl smile, my older daughter feel safe and my mother taken care of and protected. Today is June 29 and our accident was today at around 5:55 p.m. on San Jacinto and Alabama, accident on Alabama. If you can, thank them again on my behalf. Let them know that the Escalante family appreciates them and all they do for us. God Bless you, the HPD, and our firefighters.

Sincerely GE


Commendation for Officer Martinez
     Friday, June 16, 2017

Officer Martinez went above and beyond to take the time to call me and discuss a mistake made during a traffic stop, in todays world most people will not admit to making a mistake let along own up to it and take the steps needed to correct it. I am proud of Officer Martinez, he is another reason Houston is a great place to live and i want everyone to know.



Commendation for Officer Hernandez
     Saturday, June 10, 2017

Officer Hernandez visited my 3rd Grade class during our Career Research unit. He explained the steps for how to become a police officer, showed some of the tools he uses and answered many questions about his career for over 40 curious 3rd graders. He was very friendly and informative. The students and teachers appreciated having a primary source of information for our research project. It was also nice for the students to have such a positive experience with law enforcement up close! Thank you!



Commendation for Officer Ash, and Officer Quiroga
     Thursday, June 8, 2017

Officer Ash had made himself available to me when I reported drug trafficking within the apartment complex where I live. He even provided me with his cell phone to contact him on the ongoing activity. He continue on the case and now has turned the case over to D.R.T. This has been an ongoing activity from January to the present. Office Ash has communicated with me via phone and texts since April 3, 2017 until yesterday when he texted me to inform me that D.R.T. was on the case from now on. Officer Quiroga came out to a call on one of the supects for the drug trafficking in my apartment complex because I had to contact HPD for the suspect coming to our apartment and causing a confrontation with my husband and a friend when he was under the influence of drugs and alcohol. Office Quiroga assured me that he would be in the area if the suspect returned t o our apartment the very same day. This event occurred on May 17, 2017.


Commendation for Sergeant Leonard
     Tuesday, June 6, 2017

On Tuesday, 6/6, my husband called HPD non-em~rgency about 2 men acting suspicious at Big Bear (3801 Mangum). He saw the men run behind the strip center and jumped behind a bush as he drove by. We later saw Sergeant Leonard was in the tax office next to Big Bear, and stopped to speak with him about the call. We thought he was responding to our call, but he was actually there investigating a robbery. Even though I'm sure he was very busy, he stopped to speak with us and listen to our concerns. He asked us to show him where the men jumped behind the bush. When we showed him, another male was drinking behind the same bush, and jumped up very quickly when he saw us. Sergeant Leonard approached the man calmly and asked what he was doing there, asked for identification, and after many more calm questions, he loaded the man into his SUV. Sergeant Leonard was very attentive, caring, and professional. We are so grateful for his efforts and for taking the time to hear our concerns.


Outstanding officer compliment
     Saturday, June 3, 2017


My name is JM, I live in the Kingwood area, and I just had to reach out to you guys to let you know what I just saw in my neighborhood a few minutes ago.

I was walking my dog after a long day at work and noticed a little boy with a wiffle ball and bat playing by himself. I kept wondering why his parents or someone wasn't playing with him. I then noticed one of your officers drive by, make a u-turn and stop and talk to the boy. I thought maybe he was asking where his parents were because he was in a big open parking lot by
himself. Turns out, this officer took a few minutes out of his day to pitch the ball to the boy. I went nearby to watch and the officer was so good at interacting with this kid. His name was Officer Cleveland.

I had a very long day at work so I didn't stay long, but I had to let you all know that witnessing this simple little interaction absolutely brightened my day, and I'm sure that boy will never forget that. With all the negativity in our world recently, it was so good to see such a genuine act of kindness from a man who literally puts his life on the line every day for people like me and that little boy. I have police officers in my family so I know what a tough job it is and I really wanted to thank you all so very much for what you do.

I really hope this reaches Officer Cleveland himself because he deserves some sort of recognition. I'm sure many other officers do this all the time and it's no big deal to them, but from my perspective it was a truly genuine act of kindness and I just want Officer Cleveland to know that he really is a good man and I hope I see him around town. Thank you all!



Recognition of an outstanding police officer
     Friday, June 2, 2017

Chief Acevedo,

I wanted to take a moment to recognize a truly outstanding officer in your organization. 6 years ago my Aggie ring was stolen from my apartment in Houston. Yesterday I received a phone call from Officer Adina Carrington informing me that my ring had been found. While her position in the stolen properties division is partially to locate owners of found property, she went above and beyond to locate me. My ring had my name engraved on the inside but it was my maiden name which is a fairly common name. Officer Carrington took the time to look through individuals with my maiden name until she located mine and recognized the fact that I lived in College Station at one point. When she contacted me she took the proper steps to ensure I was the owner
and was so compassionate. I informed her that the ring had been stolen and then she made extra effort to find the police report which was not an easy task since it would not readily pull up in the system.

In all of my phone calls with Officer Carrington two things were evident: 1) This is an individual who is passionate about the work she is doing 2) This is an individual who is gifted in the position she is in. I do not believe that another working the case would have tracked me down and helped return something that is truly priceless to me. Her knowledge of the law and how to locate individuals is unmatched and not something that can be easily replicated.

Please take a moment to recognize Office Carrington as I can never express my gratitude enough.



Commendation for Officer Travis Lott
     Thursday, May 18, 2017

My name is MB, I am a Police Sergeant, and manage the Traffic Unit for the a Police Department, a department of 140 sworn officers, about 40 miles north of Denver. I am a thirty year veteran of law enforcement. On April 20, 2017, my wife and I flew into Hobby Airport on our way to a cruise vacation originating in Galveston. After arriving at Hobby Airport, I was rearranging my carryon suitcase, on a seat, at gate 24. I took my $350 prescription sun glasses and case out of the carryon and placed them on a seat at the gate. I left the gate without them. I have the visual of the glass case on the seat, even today.

We left the airport and were shuttled to pick up our rental car. At that location, I realized that I didn’t have my sunglasses. We returned to the airport in an attempt to recover the glasses. Having noticed that there was a HPD officer stationed in the baggage claim, we returned to that area of the airport. There was no officer present. We began to walk around the area, when we found Officer Travis Lott. He was on duty, in uniform, and was in the process of purchasing some snacks. We waited until he completed his purchase, when we contacted him in baggage claim. We were simply looking for some direction as to what the procedure should be to contact lost and found in an attempt to recover my glasses.

My wife and I were completely blown away by Officer Lott’s response. He could not have done enough for us. Simply giving us guidance was not enough. He volunteered to take me to the gate and search for my glasses. After further thought, we realized that, without a boarding pass, TSA would probably not allow me to return to the gate. This did not phase Officer Lott. He
went and searched the gate by himself, while we waited in the main lobby of the airport. Unfortunately, he was unable to locate the glasses.

Officer Lott’s actions, in my opinion, were far above what he needed to do, and far above our expectations. Being a career law enforcement officer and knowing the job, my wife and I were blown away by his concern. I cannot imagine the impression that Officer Lott would have left with a civilian tourist in this situation. I cannot thank Officer Lott enough for his sincere caring interest and actions in his attempt to assist us. He has left us with a lasting positive impression not only of himself, but also the Houston Police Department. If I had a position, for him, I would hire him without question. Please congratulate and again thank Officer Lott, for us, for his assistance.



Thank you: Officer Hollis Felder and Officer Cliff Winston
     Monday, May 15, 2017

Dear Mr. Acevedo,

I want you to know how much I appreciate the excellent service provided by two officers on your police force. On April 24th, my father’s Ford F-350 was stolen from a hotel in Houston. Not feeling very hopeful about recovering it, my parents began searching for a replacement truck a few weeks later.

As they were searching, they came across the original Ford F-350 on Craigslist. I worked with dispatch and the associates in records to update the police report as my husband contacted the seller on Craigslist and attempted to set up a meeting location May 12th at 10am.

Once we had a time and location, dispatch was able to send out a police unit 17E47D with Officer Hollis Felder and Officer Cliff Winston. Unfortunately, the thief must have been spooked by the police vehicle circling the property so he aborted the meeting time and location.

Thankfully, the two officers didn’t stop there. They asked me to send them pictures and a detailed description of the vehicle (as well as two other vehicles I had found online for sale under the same phone number). Comparing the photo backgrounds to Google street view, I was able to narrow down the location of where the photos of the stolen truck were taken (an apartment
complex located at 12380 Sandpiper Drive).

The officers definitely went above and beyond the call of duty by patrolling that location first thing Monday morning when they were back on their shift – and at that point, they spotted the stolen truck. The two officers recovered the truck and then personally called me with the good news!

Their attention to detail, great communication skills, and willingness to go above and beyond turned a bad situation into a great outcome. If all police forces could operate with this level of excellence, the world would be a better place!



Marine Unit
     Sunday, May 14, 2017

I would like to recognize the great work and and professionalism of the HPD, marine enforcement unit, and officer Dodson in particular. The unit and officer Dodson came to our rescue while we were stuck idle on lake Houston with an overheated motor. He was fast and kind and made us feel safe. He is an exemplary officer in my opinion. I live on the lake and over the years I have come to regard the marine enforcement unit as a truly great group of committed, helpful, highly trained and professional public servants. We are so lucky to have them in our community. Thank you!!


United Passenger
     Tuesday, May 2, 2017

United had a customer that flew from Dallas without enough connecting time to make her connection to Hobbs. The customer was traveling with an emotional support dog. The dog was lethargic and obviously not well. We decided to take the customer and dog to United’s PetSafe and then on to a veterinarian. Once at PetSafe, we were informed that only the dog could be transported to a veterinarian due to the ruling that only PetSafe employees are allowed in vehicles off airport grounds. The customer became extremely emotional and the situation became out of control. HPD was called. Officer Curtner ended up taking the customer and her dog to the veterinarian. Office Norris delivered hotel and meal vouches to the customer at the veterinarian.


Good Job
     Sunday, April 16, 2017

Chief Acevedo and Team:

My Criminal Procedure class this semester in North Carolina is studying the interplay between 1st amendment activities and the 4th, 5th and 6th amendments. In this study, we are afforded with a wealth of youtube videos showing law enforcement audits by activists. Many of these auditors are well- meaning professional individuals just ensuring police are accountable. We do know of course, some “auditors” blur the line and become instigators/agitators.

We recently reviewed several videos filmed by News Now Houston involving your agency. We think the audit shows a well-run outfit and we commend you on your professionalism and respect of the sacred charter drafted by our forefathers. Please share our thanks with your officers.



Attorney credits HPD’s Tommy Carr for saving human trafficking victim
     CITYSAVVY 2016-Issue 2 - Extra Milers column

Casey Wallace, a local attorney, shared a detailed story with Mayor Turner about how Sergeant Tommy Carr, an officer in the Vice Division, rescued an 18-year-old girl from human trafficking.

The young woman from Rogers, AK was abducted while on spring break in South Padre Island. She was forced into prostitution and coerced to perform in topless dance clubs. Carr was able to rescue her by analyzing recent photos of the victim and working with the local dance clubs to liberate her from her captors. She was reunited with her family and completed her high school education.

“I can attest that a few years back, before the clubs and HPD began working together to fight this scourge of human trafficking, this would have never been possible, and (she) would never have been would sadly have been another lost face in the underworld of sex trafficking. You truly have a star amongst the reak of the police department, and a man who genuinely cares for the lives he has been charged with protecting,” Wallace wrote.

Very Appreciative
     Friday, March 3, 2017

A friend visiting from out of town was out on Washington St. and ended up walking to the wrong address because his maps app on his phone took him to West Detering instead of Detering. He was knocking on the door trying to wake me up (thinking he was at the correct house) and the actual occupant (who was a woman living alone) called the police not knowing who he was. Several officers came and initially said he would need to spend the night in jail but were willing to listen to his story and make a reasonable effort to find the correct address. They drove him to my address and rang the doorbell and explained the situation before releasing him. I am very appreciative of them taking this extra effort. I feel it would have been very easy to just take him to jail and make his first day in Houston an unpleasant one. Because these officers felt like this was the right thing to do, they ended up helping a visitor have a good experience in Houston, and also left a very positive impression on me as an observer, that spoke well of the Houston police department. I didn't catch the name of the officers, but I'm hoping that the date, time, and location can be used to help communicate this


Thank you
     Friday, February 24, 2017

The Department was well represented earlier this week by three officers responding to a BMV in a restaurant parking lot. Officers Hartnett, McLaughlin, and Krantz were courteous, professional, zealous in their pursuit of the offender, and--perhaps most notably--kind. On February 21, my ten-year-old daughter and I went to a "daddy date night" dinner on Kirby and Richmond Streets. I parked a few spots away from other cars because we had picked up a new SUV earlier that day from getting license plates and tinting. During the dinner, the officers made an announcement in the restaurant that someone had smashed our car window. The officers hurried me to the scene, where I discovered that a briefcase with an iPad in the backseat had been taken. The officers used by "find my iPhone" app to locate and return the property before we finished dessert. They then helped brush away broken glass, expedited a report, and followed up with the restaurant owner to advise them that parking cameras were poorly aimed. The officers balanced safety and obvious enthusiasm for tracking a known criminal with friendly and responsive community service and relations.


Thank you
     Saturday, February 18, 2017

To the Houston Police Officer that helped us on Saturday, February 18th at approximately 10:00pm kind of near the Aquarium when we took a wrong turn in a homeless area; I think we were by Chartres Street. We were two females traveling from the Temple/Belton area with two special needs children for a cheer competition at NRG Stadium. We wanted to say thank you for helping us when we were lost, and our GPS was not working. Thank you for helping us find our way and keeping us safe. We just cannot express our gratitude enough. We hope this thank you gets back to you. You are truly our hero; our knight in shining armor!!

DR :)

Thank you
     Saturday, February 18, 2017

Hello my name is NH and I drive an 18 wheeler and make trips to houston very regularly. I had a minor set back at a warehouse in the hobby airport district and officer Post, responded. She was very polite and very helpful to myself and my situation. Although I am not a citizen of Houston, the presence she made and information about the area was most helpful. I hope the citizens of Houston Texas are as pleased with there law enforcement officers as I am.


Thank you
     Monday, February 13, 2017

Officer Marc Delacerda went above and beyond to rid our community in the Heights of a group of drug dealers occupying a rental home. Our family was on the verge of relocating after witnessing 30+ drug deals daily in front of our home. Officer Delacerda and Officer Patel were able to disrupt the illegal operation and the drug ring fled our community towards the end of 2016. I would also like to thank anyone else that helped assist. I can't possibly thank you guys enough. You have made a huge difference in our lives and the Heights community. Please commend these officers for their honorable support and dedication.


Thank you
     Sunday, February 05, 2017 12:57 PM

This message serves a declaration of thanks to the Houston Police Department for their excellent service of keeping the peace during the Women's March on 1/21. Their diligence, kindness, and sense of controlled calm could be felt by all in attendance. The police were respectful which added to the atmosphere of calmness. Thank you for responding with such class. Your behavior affirmed the right of the citizens to peacefully assemble and protest without fear of being arrested for exercising that right. Your work did not go unnoticed. Thank you again for your service to the City of Houston. You are appreciated.


     Wednesday, February 01, 2017 9:41 AM

Monday night I was crossing Texas going to Minute Maid. After I got on the sidewalk my scooter's back wheel went off the pavement and it and I fell in the flower bed. Several officers came to my rescue, and after asking how I was, got the scooter off my leg, gathered up my purse and spilled possessions. Then they asked me the best way to help me up. I really appreciate the kind way they treated me and am indebted to them for their concern. Unfortunately I didn't get any names so I can't thank them personally.

SI, Kingwood

Thank you to some wonderful Police Officers and policing this weekend!
     Monday, January 30, 2017 8:00 PM

Just writing to say thank you for supporting our civil liberties this weekend, while maintaining public safety. Houston Police officers did an outstanding job. I was at IAH on Friday while others went to Discovery Green and airport on Saturday.) It isn’t easy to ‘support civil discourse’ and first amendment rights when you feel responsible for ‘controlling’ the situation. But as the protesters, myself included, try to stand up for their fellow man, you stood up for us! It was public space and we broke no laws but instead maintained a positive demonstration representing those in custody and those with less of a voice. As time goes on it will be important to remember to continue to honor equal 'liberty and justice for all' as our American values.

My sincere respect and gratitude. This is a police force we can trust and who is great part of our community and country.

Houston TX

Houston Women's March
     Wednesday, January 25, 2017 10:16 PM

I want to thank Chief Acevedo for attending the Houston Women's March last Saturday and offering brief remarks. His support of women and human rights is much appreciated.

I also commend all the HPD staff who worked the march. They were professional, helpful and friendly.


Commending the HPD presence at the Women's March-Houston
     Sunday, January 22, 2017 9:50 PM

I attended the Houston Women's March on Saturday, January 21st, and I just wanted to let the HPD know that I am so grateful for all of the officers who worked during the march. All of the officers that I saw that day were so calm, friendly, and courteous. I really appreciated how the HPD had shut roads down and were directing traffic to keep the marchers safe. Thank you for all of your service, HPD, and thank you for defending the people's right to peacefully demonstrate. I was so proud of my city yesterday, including HPD!

Sincerely, ES Houston resident

Commendation by Citizen for Officer M. McCracken and Officer C. R. Meade
     Monday, January 23, 2017 2:41 PM

On the above date I was involved in a two-car collision at this intersection. Both autos were heavily damaged. The two HPD officers who responded to the 911 call were Officer M. McCracken and Officer C.R. Meade, both of whom I believe patrol from the Midwest SubStation at 7277 Regency Square. I would like to sincerely thank Officers McCracken and Meade and commend them for the professional, courteous, and kind manner in which they performed their duties. Together and individually they were wonderful!! Officer Meade patiently explained Houston's tow procedures and answered numerous questions while Officer McCracken gathered the information we needed for our insurance companies. After Office Meade left, Officer McCracken, who is a dynamo and could probably organize anything, helped remove our belongings from our cars and then remained to make sure our family members arrived and that we were not left standing curbside with our belongings near a busy street. It has been 30 years since I was involved in a collision so this was a traumatic event for me but definitely made less so by the courtesies extended by these officers and their concern for our safety. My husband is most appreciative of this as well so I'm signing from both of us. We're wishing all of our Houston Police Officers well and safe every day.

LM and RM

Thank you, Houston Police and Chief Acevedo
     Sunday, January 22, 2017 9:29 AM

I was so proud of the Houston Police and the job they did on crowd control yesterday at the Women's March. Chief Acevedo was awesome, speaking to the crowd. I was a little fearful about the safety of the March, as I've never done anything like that before. But I felt protected and served. It was a step in the direction of turning "the" police force into "our" police force. We needed you and you were there, protecting our right to peaceably assemble and exercise free speech. Thank you. Good job.


Thank You
     Saturday, January 21, 2017 5:05 PM

I just wanted to take a minute to say THANK YOU to all the Houston Policemen and women who were out protecting us at the Women's March today. It was very well organized and I saw first hand so many of our men and women PD being so friendly and courteous with the crowd. Waving and smiling at us as we went by and being alert to the surroundings. I am very uncomfortable in large groups and your presence made me feel safe. So I thank you all from myself and my husband and I'm sure the many people who were in attendance. Be safe.


Commendation by Citizen for Officer Houston
     Tuesday, January 17, 2017 12:30 PM

In the grand scheme of things this is probably a small deal with it comes to what y'all deal with every day, but I'm still very thankful. I was running the Houston Marathon and dropped my ID somewhere along the course. I'm not exactly sure where. Anyway, Officer Houston picked up my id and went out of his way to contact me to let me know he had it and to get it back to me quickly. Considering this was my ID, and I use it very often, I was really impressed with his willingness to make sure it got back into the right hands. Thank you to ALL of the officers that were working the races on Sunday to keep us safe, and especially Officer Houston!


Commendation by Citizen for Officer King and Officer Deleon
     Monday, January 09, 2017 11:41 AM

Offlcers King and Deleon responded to a car burglary at my house for my girlfriend's car. Both officers were extremely nice and helped my girlfriend calm down. While Officer King took the report from my girlfriend, Officer Deleon did a perimeter walk around my property and was very knowledgeable in auto theft and the area. The officers gave us some pointers to prevent future burglaries and really were genuine about trying to assist. Because of these great officers, my shook-up girlfriend was able to sleep. I thoroughly appreciate the sacriflces and commitment they have made to the streets and especially for responding to a very basic call that could have be prevented. Thank you both and to all the other HPD officers!


Commendation by Citizen for Officer M. Lindquist
     Friday, January 06, 2017 8:09 AM

I was pulled over today for speeding on I-69 in a commercial vehicle. This officer made sure we were off the freeway in a safe location to do business. I appreciate him looking out not only for himself, but also for me. He was very polite and professional and as a professional Driver of 25 years I am happy to work with officers like him!!


Commendation by Citizen for Officer Jason Cisneroz
     Wednesday, November 16, 2016 9:33 AM

Our neighborhood has been dealing with 2 aggressive dogs that were not registered with the City of Houston and who were at large and killing cats in our neighborhood. Nine cats lost their lives to these dogs between July - Nov. this year. Although we had talked to the dogs' owners and filed many reports with Animal Control about these animals, the AC investigation was too slow to get results. Officer Cisneroz attend our Civic Club meeting on September 20th and learned of the problem we were having with the dogs in the neighborhood. He went out and talked to the owners the next day. The dogs continued to get out and roam the neighborhood, and they were also acting aggressively towards pedestrians walking on the street near the house where the animals lived. Officer Cisneroz continued to follow up on the reports as we forwarded them to him, and by November was able to catch the dogs outside of their yard at large in the neighborhood without tags, leashes or owner. He contacted BARC and got the animals picked up to the relief of the neighborhood. Thank you so much for his follow through and diligence to help our community solve this problem.


Commendation by Citizen for Officer N.C. Lumpkin
     Saturday, November 05, 2016 1:48 PM

I reported via the Houston Non-Emergency telephone number what seemed to be a homeless person sitting on the curb directly across the street from my home. This person was acting erradictally causing me concern for the person's well-being as well as a possible nusance to my neighborhood.Very shortly after I called, Officer N.C. Lumpkin arrived on the scene and began a discussion with the person. Officer Lumpkin demonstrated kindness and thoughtfulness in her dealings with this person, spending about an hour talkingin what appeared to be a very gentle, genuine way. This interaction between the officer and the person seemed to havea calming effect on the person. I spoke with Officer Lumpkin after the person left the scene and personally commendedher on a job well done. I think we (the public) should focus as much attention on the good work police officers do, aswell as not losing sight of any behavior that is deemed un-acceptable, and adjust our "judgement" scales accordingly.