311 Home Page Report a Pothole Online 311 Smartphone App - Apple 311 Smartphone App - Android 72 Hour Heatmap

Arabic Translation Mandarin Translation Spanish Translation Urdu Translation Vietnamese Translation

Houston Potholes Tracker

Mayor Sylvester Turner
Greetings, fellow Houstonians!

I understand the frustration and have heard the calls from Houstonians for something to be done about our streets.  My pothole repair initiative is the first step in gaining your trust on this issue.  The goal is to assess and repair potholes reported to the 311 Help and Information Line by the next business day.  As part of this effort, we have streamlined operations and put in place improved customer response protocols.  I know this is a short-term fix, but it is a step that we need to take to get us to the long-term solution for our streets.  I know our hardworking City street crews are up to the challenge.

This website has been created to provide information about what is and what is not a pothole as well as access to real-time graphs and charts about our progress.

If you haven’t done so already, please download the 311 app from iTunes or Google.  It’s the fastest way to report potholes and other street conditions.  You may also call 311 to submit a report. (If outside Houston, dial 713.837.0311.)

Thank you for helping us to make Houston streets safer for all drivers.

Best regards,

Sylvester Turner Signature

Sylvester Turner
Mayor

Click a Dot for More Details


View larger map

Red Circles equal open cases
open
Blue Circles are closed cases
closed
Green Circles are most recent cases
most recent

Assessing and Addressing Citizen Reported Potholes by the Next Business Day

Updates hourly
Updates hourly

By the Numbers

Since program inception on January 4, 2016



Citizen Reported Potholes Filled by Next Business Day



Citizen Reported Potholes Filled



COH Proactively Filled Potholes

Pothole Activity Over Time

Updates daily
Updates monthly
Pothole Initiatve Press Releases

February 17, 2016 -- One month after formally launching his new pothole repair program, Mayor Sylvester Turner has released an independent report that verifies the pothole repair rate displayed on the City’s website.

Read the Full Press Release

January 19, 2016 -- Mayor Sylvester Turner marked the formal start of his pothole repair initiative by grabbing a shovel to help ...

Read the Full Press Release

January 13, 2016 -- The formal rollout of Mayor Sylvester Turner’s pothole initiative is still a week away, but the City has already achieved an impressive one-day repair rate of ...

Read the Full Press Release

Frequently Asked Questions

What is a pothole?
A pothole is a hole in the roadway pavement that may vary in size and shape.  A pothole forms when water has seeped under the pavement and into the road base.  As vehicles run over these weakened areas, the pavement disappears and the hole gets larger.

In the City of Houston, a pothole is considered any area of missing or severely deteriorated pavement that is up to about 5 feet by 5 feet.

Why are there so many potholes in Houston streets?
With about 16,000 lane miles of City streets, potholes will appear in many locations ...

Read more FAQs


Potholes and Other Pavement Conditions

POTHOLE

Pothole

Area of missing or severely deteriorated pavement up to 25 sqft
Go to Pothole FAQs

PUNCHOUT

Punchout

Localized area of concrete pavement broken into pieces, now a pothole
Go to Pothole FAQs

FAULTING

Faulting

Faulting is the difference in elevation across a joint
Go to Not a Pothole

LOCALIZED PAVEMENT FAILURE

Localized Pavement Failure

Area of cracked, broken, sunken pavement ranging in size and shape
Go to Not a Pothole

View My Stats