Houston 311 Call Center




Max Wait Time: 00:00:00
None
Calls in Queue:   0 Active Calls:   3 Calls Taken Today:   2921

Today's Average Speed of Answer:  0:28
Today's Average Call Handle Time:  3:05


311 Service Requests opened today: 1137, Past 7 Days: 8226, MTD: 22036, YTD: 122607
Outcomes: 1532
311 Service Requests closed today: 1318, Past 7 Days: 8339, MTD: 22218, YTD: 123413

Refreshed at: 04/22/2026 19:01:05.99 - Denver jlcjr - 2019