Max Wait Time:  00:10:17                             
                                          Queue for MWT:  311_Eng_Courts_ATT_SG               
                                          Calls in Queue:          14    
                                          Active Calls:             3    
                                          Calls Routed:                                    3985    
                                          Calls Total:           4559    
                                          Calls Abandon:              386    
 
                       City of Houston 311 Call Center Stats  --  Oct 19 2021  7:12PM
 
Queue                            Call Time               Calls in Queue Query Time             
-------------------------------- ----------------------- -------------- -----------------------
311_Eng_Courts_ATT_SG            2021-10-19 19:01:46.000              6 2021-10-19 19:12:02.000
311_Eng_ATT_SG                   2021-10-19 19:05:24.000              7 2021-10-19 19:12:02.000
311_Spa_Courts_ATT_SG            2021-10-19 19:05:44.000              1 2021-10-19 19:12:02.000
311_Spa__BARC_Code_Violation_SG                     NULL              0 2021-10-19 17:36:12.000
311_HITS_After_Hours_SG                             NULL              0 2021-10-19 19:12:02.000
311_CSMART_SG                                       NULL              0 2021-10-13 02:40:12.000
311_Eng_BARC_Operator_SG                            NULL              0 2021-10-19 18:03:42.000
 
Current Time           
-----------------------
2021-10-19 19:12:04.563
 
MaxWaitTime                      Queue                           
-------------------------------- --------------------------------
00:10:19                         311_Eng_Courts_ATT_SG           
 
Calls in Queue
--------------
            14
 
Active 311 Calls
----------------
               3