- Houston 311 Call Center - Apr 18 2024  6:44PM
 
Top 311 Agents Past Hour  # Calls    Talk Time    Hold Time   Work Time
 
Pitts, Demeria             22          19           6          18
Thompson, Sheila           21          44           0           8
Leal, Sara                 18          35           0          15
Kitchen, Janell            17          36           0          16
Delgado, Angel             16          33           5          14
Fernandez, Maria           15          55           0           1
Roberson, Rhonda           12          38           0           5
Taylor, Davida             12          44           0           3
Baltazar, Daisy             5          10           0           3
Cabrera, Natalie            3          10           0           1
Trotter, Doris              3          17           0           1
Williams, Ajamesia          2           2           2           0
Williams, Ashley            1           7           0           1
 
Total Calls Taken in Past Hour
            147
 
Total Calls in Past Hour
      150