The LDC is a strategic development and employee performance improvement organization. We offer comprehensive training solutions that significantly affect performance and institutional outcomes. Our consultancy comprised of an experienced team of professionals with the knowledge and capabilities to design and implement strategies that help our clients achieve their goals. The LDC develops and delivers learning programs designed to empower and augment employee skills and competencies for improved performance and job satisfaction.
Our mission is to build a world-class responsive and results-oriented workforce by providing:
Learning that meets critical business goals and needs
Lifelong learning opportunities that will prepare employees for life and work in an increasingly technological society
»A passion for what we do
»Teamwork & Collaboration
»Foster a Learning Mindset
»Integrity & Respect
»Commitment to Learning
»Dedication to Excellence
»Collaboration and Partnerships
Awards and Recognition
Recipient of HR.com’s prestigious 2015 Leadership (LEAD) 500 Excellence Award that salutes the world’s top leadership practitioners and highlights their roles in developing their people, recognized for distinction in internal programs.
SABA Recipient of Saba’s 2015 Customer Excellence Award, recognized for excellence in Talent Management.
Globalization and instant access to information, products and services continue to change the way our customers conduct business.
Today's competitive environment leaves no room for error. We must delight our customers and relentlessly look for new ways to exceed their expectations. This is why Six Sigma Quality has become a part of our culture.
What is Lean Six Sigma?
Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services. Why "Sigma"? The word is a statistical term that measures how far a given process deviates from perfection. The central idea behind Six Sigma is that if you can measure how many "defects" you have in a process, you can systematically figure out how to eliminate them and get as close to "zero defects" as possible. To achieve Six Sigma Quality, a process must produce no more than 3.4 defects per million opportunities. An "opportunity" is defined as a chance for nonconformance, or not meeting the required specifications. This means we need to be nearly flawless in executing our key processes.
Organizations increasingly rely on learning technologies to manage their training curriculum and deliver it to employees as well as customers. These technologies also satisfy the compliance and tracking requirements associated with mandatory training in highly regulated industries. Learning and Development Center’s learning technology consultants can help you select these tools to match your organization’s needs.
Centralized Training: LMS
Learning management systems (LMS) are evolving to meet the demands of organizations. New features of LMS include social learning, learning support, and a learning portal instead of a learning environment. Quite naturally, the Learning and Development Center uses an LMS based training records system called SABA. Provides our learning participants automatic access to a centralized training record. We maintain training schedules, course descriptions, class schedules, and student transcripts on this system.
The Learning and Development Center’s instructional design specialists work with your department managers and executive leadership to help develop talent and performance management practices. They are well-versed in the latest trends in learning development and various mediums, including social media and e-newsletters. They are also knowledgeable in other methodologies, including semi-structured/online surveys, competitive assessment models, and coaching and development model.
Many of our specialists have blended learning experience, while others specialize in instructor-led training (ILT), informal learning, or a combination thereof. Our specialists can conduct needs analyses to identify the appropriate training solutions, then develop and deliver them.
- Classroom Training (ILT)
- Informal Learning/Social Learning
- Blended Learning
- Content Development
The Learning and Development Center’s training and facilitation consultants are experts in adult learning theories and have experience in many subjects, including those related to your training needs. Our consultants can deliver leadership training, EQI emotional intelligence training, and International Public Management Association (IPMA)-HR training. Many have held leadership positions and hold professional certifications, enabling them to facilitate a knowledge transfer to your employees. Whether you need one consultant or a team of trainers, you can rely on the Learning and Development Center’s consultants to provide engaging training in an actual learning environment. Whether you are implementing a new learning technology or instituting a new training initiative, Learning and Development Center’s project managers can lead the venture. Our project management consultants are skilled at managing resources, time, budget, and project scope.
The right performance management tool can help you identify critical skills gaps and make it easier for your managers to create performance plans. Some talent management suites integrate with learning management systems to form a complete solution. Learning and Development Center’s experts will work with you to maximize the tool’s capacity for performance management, analytics, and reporting. Whether you need a dynamic trainer to facilitate courses developed internally or acquired through an outside vendor, Learning and Development Center consultants can facilitate effective knowledge transfer. Our training and facilitation consultants are skilled at adapting their presentation based on the audience and the nature of the training.
Our Partnerships and Alliances
The LDC has several university partners that afford city employees the opportunity to earn certificates and degrees in many areas of study. In most cases, programs are available at reduced rates. See the full list of affiliate institutions. More >
The Learning and Development Center (LDC) is a two-story, 54,000 square foot state-of-the-art facility located at 4501 Leeland Street. For directions, please click the following link. See the full list of affiliate institutions.
STOPPED BY A TRAIN? HERE IS A WAY AROUND IT:
Traveling north on Cullen toward the train tracks, turn left on Coyle. Travel two blocks to Milby and turn right. Take Milby to Polk, and turn right on Polk. Take Polk to Lockwood and turn right. Take Lockwood to Leeland, and turn left. Take Leeland to the first signal light (Lockwood) and turn left. The Cape Center’s entrance is on the left.
For additional directions, please call us at 832-395-4900.