Citizens Assistance Office

Neighborhood Liaisons


Creation of MAO
The Mayor’s Assistance Office (MAO) was created in 1974 by then Mayor Fred Hofheinz, supported by funding under the Federal Community Development Act of 1974. Originally called the Mayor’s Citizens’ Action Office and established as a division of the Mayor’s Office, its mission focused on community assistance and constituent services. In 2011, the office became a division of the new Department of Neighborhoods established by Mayor Annise Parker. Today MAO continues to assist with the Mayor's chartered duties of directing and monitoring the efficient and responsive delivery of city services to Houston residents. MAO responds to citizen inquiries and service requests, facilitates the delivery of constituent services and collaborates with city departments, civic groups and community partners to improve the quality of life for the citizens of Houston.

Rhonda Sauter
Rhonda Sauter
Division Manager
(Main Office)

Carl Davis
Carl Davis
Central
(E-Mail / Web Page)

Kelli Bradford
Kelli Bradford
North
(E-Mail / Web Page)

Anita Ivery
Anita Ivery
Northwest
(E-Mail / Web Page)

Jack Valinski
Jack Valinski
North Central
(E-Mail / Web Page)

Angela Solis
Angela Solis
South
(E-Mail / Web Page)

Jesse Carballo
Jesse Carballo
Southeast
(E-Mail / Web Page)

Veronica Hernandez
Veronica Hernandez
Southwest
(E-Mail / Web Page)

Anna Pena
Anna Pena
Main Office
(E-Mail / Web Page)