ispeak Houston

Language Access Program (LAP) Reporting Hub

Dear Language Access Coordinators,

Your department has taken an important step in making its programs, services and activities more accessible to Houston residents and visitors with limited English proficiency. As you fulfill the mandate established by Executive Order 1-17 and implement the contents of your departmental language access plan, keeping proper records is of critical importance. By documenting how, when, how often, and to whom you are providing language access services, your department holds the ability to understand and communicate the strengths and weaknesses of current approaches to make them more responsive to LEP communities and to ensure the most efficient and effective use of public funds possible.

The Mayor’s designee on language access has developed this reporting template in order to assist you and your department in this documentation effort. In order to make the best use of this document – and to help you successfully implement its language access – please submit this template at the end of each quarter, beginning in January 2014.

Please refer questions about this template to Terence.Oneill@Houstontx.gov.

• Guide for Selecting Language Access Coordinator
• Language Access Coordinator Enrollment