Course Catalog
The list below shows the titles of instructor-led courses that have been delivered within the last 18 months. At any given time there may or may not be specific offerings scheduled for these courses. We send out course scheduling information in our periodic newsletters. To get the newsletter sent to you, join our mailing list.
Partnerships and Alliances
The Learning and Development Center has partnered with University of Houston, Texas Southern University and Houston Community College to provide access to high-quality educational programs for adults working for the City of Houston. To get more information vist Patnership and Alliances site.
Business
- Business Grammar
- Business Writing: A Ticket to Empowerment
- Conflict Resolution - Building Workplace Relationships
- Effective Presentation Skills
- Employee Development
- Organizational Time Management
- Organizing Your Time And Work
- Overcoming the Challenges of Change
- Performance Management
- Preparing Written Customer Correspondence
- Staffing the Best
- Supervising Difficult Employees
- Team Dynamics
Desktop Computer Applications
- Excel 2010 Formulas
- Excel 2010 - Level 1
- Excel 2010 - Level 2
- Excel 2010 - Level 3
- Excel 2010 Macros
- Excel 2010 Tips & Tricks
- Outlook 2010 - Level 1
- Outlook 2010 - Level 2
- PC Literacy
- PowerPoint 2010 - Level 1
- PowerPoint 2010 - Level 2
- PowerPoint 2010 - Level 3
- Word 2010 - Level 1
- Word 2010 - Level 2
- Word 2010 - Level 3
General Studies
- CCT-Work Zone Traffic Control and Qualified Flagger
- Contractors Work Zone and Flagging Safety
- CPR/AED/First Aid
- Dealing with the Stress Mess
- Delivering Quality Customer Service
- Effective Telephone Skills
- Ethics for CPAs
- FISH!
- Governmental Accounting for Non-CPAs
- Improving Communications at Work
Management
- Applications of Project Management
- Building a High Performance Team
- Building and Leading Teams
- Coaching, Modeling and Mentoring
- Conflict Resolution for Managers and Supervisors
- Continuous Quality Improvement
- Counseling and Performance Feedback
- Creating a Positive Workplace
- Creating Effective Work Plans
- Employee Development
- Fundamentals of Management
- Fundamentals of Supervision
- Getting Started: Planning Organizing for Results
- Performance Management
- Leadership Communication
- Leadership: The Foundation of Organizational Excellence
- Managing Diversity for Managers and Supervisors
- Noetic Leadership
- Problem Solving and Decision Making
- Project Management Overview
- The Dos and Don'ts of Delegation
- Team Building and Conflict Management
- Toolbox for Supervisors
- Workforce and Organizational Development