Alternative Dispute Resolution (ADR) is an office within the Houston Police Department that is designed to address and resolve various types of workplace related issues involving department employees. The ADR office is comprised of four different sections: Employee Relations (ERS); Employee Representative Council (ERC); Grievance; and Mediation. Depending on the nature of the issue an employee may be referred to one of these four structured processes for issue resolution.
A department employee wishing to utilize any of the resources offered by ADR may contact the ADR office by calling 713-308-3400, or by visiting ADR at 1200 Travis St., Suite 2423. Office hours are M-F from 8 a.m. until 5 p.m.
General Order 300-11 Discrimination and Harassment
General Order 300-12 Grievance Procedure
General Order 300-26 Employee Representative Council
General Order 300-32 Processing Complaints and Employee Issues
General Order 300-33 Mediation