General Services Department

Public Information Office

Yvette Burton
Public Information Officer
Office of the Director

The Texas Public Information Act (TPIA) gives the public the right to request access to government information.

Making a Request
The TPIA is triggered when a person submits a written request to the City. A request sent by fax or email must be sent to the proper custodian of the information. The request must ask for information that is already in existence. The Act does not require the City to create new information, compile data, conduct legal research, or answer questions.

Residents can submit a public information request using GovQA, the City of Houston’s new open records portal. Please visit the following link to access GovQA:

General Services Department Records
The Public Information Office of the General Services Department responds to citizens’ written requests and media inquiries for the following department-related public information:

  • Building Design and Construction Documents for City Owned Facilities
  • Facilities Management and Maintenance Documents for City Owned Facilities
  • Real Estate Documents for Vertical Construction of City Owned or Leased Facilities Only