Houston Police Department
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Alternative
Dispute Resolution (ADR) is an office within the Houston Police
Department that is designed to address and resolve various types of
workplace related issues involving department employees. The ADR office
is comprised of four different sections: Employee Relations
(ERS); Employee Representative Council (ERC);
Grievance; and Mediation. Depending
on the nature of the issue an employee may be referred to one of these
four structured processes for issue resolution.
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Employee
Relations Section: This section is responsible for providing
a timely and appropriate response to an employee who reports suspected
acts of sex discrimination, including sexual harassment and gender
bias.
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Employee
Representative Council Section: The ERC procedure is designed
to give employees an opportunity to bring to the attention of department
managers issues that affect their work environment. Issues may include
such things as workplace safety, questions regarding clarification
of department policy or procedure, and other "quality of the
workplace" types of issues.
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Grievance
Section: The grievance process can be used by any civil service
protected department employee to address various issues as specifically
mandated by state statute (classified employees) or city ordinance
(civilian employees).
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Mediation
Section: Mediation is a dispute resolution process that attempts
to resolve interpersonal conflict between two individuals by utilizing
a third party neutral who serves to clarify issues and maintain order
as the disputing parties work through their issues. The mediation
section is responsible for identifying issues that can be addressed
via the mediation process and for facilitating the mediation.
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A department employee
wishing to utilize any of the resources offered by ADR may contact the
ADR office by calling 713-308-3400, or by visiting ADR at 1200 Travis
St., Suite 2423. Office hours are M-F from 8 a.m. until 5 p.m.
Additional
References:
General Order 300-11 Discrimination and Harassment
General Order 300-12 Grievance Procedure
General Order 300-26 Employee Representative Council
General Order 300-32 Processing Complaints and Employee Issues
General Order 300-33 Mediation
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