Mediation offers many benefits and is an effective conflict resolution tool used by the department to assist employees in resolving interpersonal conflicts and differences. The Houston Police Department strongly encourages the use of mediation for resolution of eligible issues. The Mediation Section of HPD's Alternative Dispute Resolution (ADR) office is charged with the responsibility of identifying issues that are eligible for the mediation process and for facilitating management of all mediation cases.

In 2003 the department expanded its successful "in house" mediation program by implementing the Citizen & Employee Mediation Program (CEMP). Through this innovative program members of the community may utilize the department's mediation process to help resolve eligible issues that may have occured between themselves and any Houston Police Department employee.

To find out more about the department's mediation process please click any of the helpful links listed on this page. Whether you're a department employee or a member of the greater Houston community, we welcome all mediation related inquiries.