POLICE Department
Emergency Communications Division
Commander Elizabeth R. Lorenzana
Administration Manager Yolanda Castillo
REQUIREMENTS
- Requires a high school diploma or a GED
- Two (2) years of customer service experience or telecommunicator experience in an emergency communications facility are required
- Must provide certification of successful completion of, or complete within one (1) year of employment, a telecommunications-training program in compliance with the Texas Commission on Law and Enforcement (TCOLE) guidelines
- Must be able to demonstrate proficiency on a PC keyboard test (40 WPM) and pass all City administered written tests.
- Applicant must pass a hearing, psychological evaluation and polygraph test
COMMON DISQUALIFIERS
- No Class A or Felony convictions or court-ordered supervision or probation
- No Class B conviction or court-ordered supervision or probation within the past 10 years
- Former military personnel must not have been convicted of any court-martial higher than a summary
- A dishonorable or other discharge based on misconduct which bars future military service