Finance Department

Accounts Receivable

Accounts Receivable administers vendor management, data analysis and collection management, on behalf of and in coordination with several City departments, related to Burglar Alarm, False Fire Alarm, Library Fees, Parking Management, Sales & Use Tax audits, Public Safety Radio, and Street Paving Liens. This section also manages the annual Pension reconciliation which is administered by citywide departments.

To support Houston Fire Department's Emergency Medical Services (EMS), this section manages the third-party EMS billing vendor contract and performance management, EMS collections and Accounts Receivable data analysis, and monthly EMS Accounts Receivable reporting


For Ambulance Billing Questions on transports PRIOR TO May 25,2013:
Phone: 713-837-0311
E-Mail: EMS.CustomerService@houstontx.gov


For Ambulance Billing Questions on transports ON or AFTER May 25,2013:
Digitech Computers, Inc.
Phone: 877-659-0481 (English)
Phone: 877-659-0482 (Spanish)
Fax: 914-741-1325
E-Mail:HOUS@DIGITECHCOMPUTER.COM

For Charity Care Assistance please refer below

  • Charity Care Assistance Policy
  • Charity Care Assistance Application
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