POLICE Department

Making a Difference


Making a DifferenceMaking a DifferenceMaking a Difference




Read commendations for HPD personnel from the community


Unknown
     11/13/2025

I am writing to formally commend an Officer for his outstanding professionalism and assistance regarding an ongoing noise issue in my neighborhood. I recently contacted your department about the roosters owned by the neighbor behind my home, which had been a significant disturbance for nearly two years. The constant noise prevented my family from enjoying our backyard and made working from home extremely difficult.

The Officer responded promptly, visited the residence, and communicated clearly and respectfully with the homeowners about the impact their roosters were having on me and other neighbors. His courteous and professional approach not only resolved the issue but restored peace and quiet to our home and community.

Thanks to the Officer’s effective handling of the matter, my family is finally able to enjoy our backyard and work from home without ongoing disruption. His actions truly made a meaningful difference, and I wanted to ensure his efforts received the recognition they deserve.

- C.G.


Officer Page and Officer Tello
     11/13/2025

My car was unfortunately stolen from a medical center parking garage on Tuesday, 11/11, while I was on shift working overnight. The entire process from calling 911, to being able to continue my shift was about 1hr 30mins. I worked directly with Officer Tello over the phone, providing live updates on the suspect's location who stole my car - every turn, street, cross street, etc. Officer Tello was very attentive and assuring of his location relative to the updates I was providing, as well as his approximate time away from intercepting. After the suspect lost control of the car and was apprehended, I then spoke directly to Officer Page who walked me through the conclusion to the pursuit, observed condition of the car, as well as steps going forward with recovering my car from the location it was being towed to. Both officers were helpful in guiding me in the next steps to recovering the car, filing claims, advice on how to deal with this situation; they were both very attentive and very professional altogether. This is the first time I've had to deal with anything like this, and I can say both Officer Tello and Officer Page made the process as assuring and seamless as it could have been. I appreciate their hard work in apprehending the suspect and handling the situation. Although I am sure there are the every-day pressures of the job in and of itself as an officer, as well as in the heat of the moment during a police chase, both Officer Tello and Officer Page retained a sense of humanity as far as ensuring I was okay on my end and keeping me updated with the situation. That's to say they didn't treat this as just another case, and me as just another victim. They understood the situation, how I must have been feeling, and were intentional on their service in the matter. I really appreciate working with both of them, and I am glad I was able to give the details I had at my disposal thanks to the anti-theft device I had in my car. While this was an unfortunate situation, and my car is having to be mechanically repaired due to the abuse bestowed upon it by the suspect, Officer Tello and Officer Page made this experience very smooth. I am grateful for both of them, and the HPD. Thank you so much. Maybe I can shake your hands if I am able to get my car back on the road.

- B. S.


Officer B. Cheng
     11/10/2025

I would like to formally commend Officer Cheng for his outstanding professionalism, diligence and dedication in resolving a complex financial theft case in which I was a victim. the perpetrator had posed as a legitimate car dealership, executing a sophisticated scheme that required deep investigation expertise to uncover. Officer Cheng demonstrated exceptional skill tracking down the individuals with responsible-navigating, utilizing advanced investigative tools and techniques. His persistence and attention to details were instrumental in identifying and pin-pointing where they are. throughout the entire process, Officer Cheng treated me with the utmost respect, empathy, and professionalism. He communicated clearly, acted promptly, and ensured that I was informed at every step. His conduct exemplifies the highest standards of law enforcement service and integrity. I am deeply grateful for Officer Cheng's commitment and commend him for his exemplary performance, which not only resolved my case, but restored my trust in the system. His actions reflect great credit upon himself and his department.

- A.A.


Officer M. Perales
     11/10/2025

On November 4, 2025, I was on my way to the Michel E. DeBakey VA Medical Center for an appointment with my wife. We were running late, and I WAS speeding. I was pulled over by Officer Perales, and I wanted to report to his superiors that his demeanor was both PROFESSIONAL and APPROPRIATE. His “matter of fact” posture was especially impressive, and as a black man, I can sincerely appreciate the way he handled himself. Would I have liked a “courtesy-pass” on this event? Absolutely. But I do understand why I was cited. Truth be told, this man probably saved my life on this day. Please pass on to Officer Perales that while I hope I never see him again, it is good to know that he is out there enforcing the law the way that he was, and hopefully is. I pray for you officers routinely, and hope that they all continue to stay safe and get home to their loving families. May God continue to bless the HPD!

- P.F.


Officer Jaganan
     11/6/2025

I want to express my sincere gratitude for Officer Jaganan’s outstanding support and responsiveness in addressing illegal dumping across Houston’s Fifth Ward this summer. His consistent follow-through, detailed documentation, and genuine concern for community well-being have made a visible difference in our neighborhood.

Officer Jaganan understands that illegal dumping is more than a nuisance – it’s a public health and environmental justice issue. His dedication, professionalism, and partnership embody the very best of community-centered policing. Submitted with my sincerest appreciation.

- D.F.


Officer Duong and Officer Lielhty
     10/30/2025

We are really grateful that both police officers came to our house soon after we called 911. Their kindness and compassion instantly soothed a helpless and worried mother. Our son came home safely with their encouragement and supporting, inspirational words. The world and our community are blessed with officers like them. Not enough words can describe our gratitude, they are truly blessings!

- C.L.


Officer Gewtry
     10/26/2025

I would like to commend Officer Gewtry for his exceptional work tracking down my stolen motorcycle. It was found having a completely new paintjob and identifiers removed by the thief. I genuinely was not expecting to hear back within 24 hours that it had been found.

The officer was communicative with me the entire time and kept me in the loop faster than anyone else involved -- I could feel that he goes above and beyond to get his job done effectively!

- D.R.


Officer McDuell
     10/24/2025

Officer McDuell was very professional, concise with information, and understanding while patiently providing the steps and background information necessary to retrieve my property. She followed up by phone as well as email, and notified immediately once my property was available for pick up. She answered my questions I submitted by email, almost immediately.

- B.M.


Unknown
     10/19/2025

I wish I had taken the kind officer's name. He was at the corner of Rusk and San Jacinto around 4:30 pm on 10/18/25. I had been at the protest and was separated from my friend. I had no phone, was alone, exhausted, and scared. The young male officer was so kind. He let me use his phone to call a friend to come and get me. I will be forever grateful to HPD and to this caring officer in particular for helping to get me home safely.

- S.S.


Officer G. Sanchez
     10/19/2025

I'm writing to commend Officer G. Sanchez for his exceptional professionalism and dedication to our Spring Branch community. Over the past several months, he has responded to multiple noise disturbance calls at Hammerly Gardens and has consistently gone above and beyond, including staying well past the end of his shift for the call I put in for service last night. Each time, Officer Sanchez personally engages with the individuals involved, taking the time to respectfully explain the noise ordinance rather than simply clearing the call. His approach leads to immediate compliance, always resolving the issue for the rest of the night, and more importantly, lasting change, as those residents rarely reoffend. Officers like Sanchez represent the best of HPD, and I'm truly grateful to have him serving our area.

- K.K.


Officer Zimmerman
     10/12/2025

On October 4, 2025, I was picking up my son at Bush/IAH airport, and returning to my home in River Oaks, Houston. While driving South on Interstate 69/59 around 7pm, one of my car tires suddenly went flat. My car quickly started losing speed and shaking, so I had to make a fast decision to pull over, in high volume traffic, and speeds around me of 70-80mph. I was able to move into the left shoulder, with hazards and interior lights on. Unfortunately, the sun was setting, and it was getting dark, so I realized my son and I were not safe sitting in the car. I was also worried that a tow might not be able to park safely in the narrow shoulder and get us safely off the road without incident. So, I decided to call 911 and ask for help, to get police assistance with a tow truck moving my car (and us!) safely from the highway. Officer Zimmerman showed up on the scene and was incredibly professional, smart, calm, and kind. He ordered a Tow-and-Go, as well as another police vehicle, to block part of the left lane of Hwy 69/59, to make space for a tow truck. He also stayed on the scene until the tow truck connected our car, let us board his truck, and made sure we got safely off the highway. I believe he prevented a bad accident that night. His calmness and professionalism should be highly commended. I was never so afraid for my safety but, more important, for the safety of my son. Officer Zimmerman was my Hero that night! I see a bright future for Officer Zimmerman!

- J. C.


Officer Galik
     10/4/2025

This report was about theft in a hotel room at the Magnolia Hotel. There was possible involvement of a housekeeper. The hotel staff was initially being very helpful and wanted to investigate, by the following day completely changing their attitude. I want to thank Officer Galik for sharing his insight into why certain employees may have behaved a certain way – things that never would have occurred to me. This helped me write a professional, thorough complaint and my bank filed a dispute on my behalf. The hotel responded and refunded me for my entire stay I could not believe it. (It was $1800 I’m still in shock). Without his insight I don’t think my complaint would have been as compelling so thank you!

- T.G.


Officer J. Avila
     10/3/2025

I went and did a ride along with Officer Avila and got some invaluable information about the ins and outs of being a Houston Police officer I got to see his professionalism on display and got to listen to his on the job stories and experiences I was able to learn a lot in just a short amount of time thanks to Officer Avila

- D.S.


Officer Phan
     10/3/2025

An individual stole a cell phone from an employee of HEB Kempwood/Gessner. The trackin on the phone showed it at an apartment nearby at 9745 Longpoint. Although the phone did not have a lot of resale value, it was very important and meaningful to the victim, Henry Alvarez, and likely constituting to a couple of weeks of his pay to have replaced it. Officer Phan took the time to search the area where it was pinged, interview possible witnesses, and locate the phone, which was ultimately found ringing in a bush within a few feet of the suspect as the suspect was simultaneously denying knowledge of the incident. Again, I want to commendate Officer phan for his attention to this routine but very meaningful investigation. He really saved the day for a hard working citizen and that is what the job is really all about.

- J.M.


Officer B. Bacas
     10/3/2025

On 10/1/25, I went to the Makawa station to make a report of sexual assault. Officer Bacas was very kind, he took my statement without any judgment. My granddaughter was with me when the incident occurred and she was able to provide a lot of details that I did not recall. He was very kind to her and complimented her for remembering so much. When we left the police station, she was very happy to be helpful and she also said the officer was very nice. Officer Bacas also took the time to try to locate the suspect info, with not much to go on except a very common name and description. I know police have a negative image at times, and I wanted to make it know that I had a very positive interaction with him and felt heard and understood, despite the difficult situation I was in. He was very understanding that we just went through a traumatic event. I feel he deserves to be recognized for a job very well done.

- J.T.


Officer C.R. Aguilar
     9/29/2025

I have been dealing with an Identity theft issue for years and a company required multiple police reports because the ones I kept getting were "wrong". Officer Aguilar finally did one with such detail and accuracy that they had no choice but to accept it. He was kind and understanding of the issue and really took the time to work with me to get the report 100% accurate to the company’s weird standards. Overall I am just super appreciative of his work! I was not ever able to get his full name or badge number, but I hope y'all can get this to him.

- K.W.


Officer M. Anthony
     9/26/2025

I would like to commend Officer M. Anthony, for his outstanding response to a burglary/copper theft at the Verizon site in the Clearlake area early this morning. Copper thefts are a huge burden upon our industry and ultimately the honest folks like all of us pay for it. I won't go into details of the incident as I'm sure he wrote a report you could access. He was quick to respond (even though I dialed the "non emergency" line), was very professional, and took our loss (appx 15K) very seriously. He had an awesome demeanor and I believe you should consider him a GREAT asset to the HPD. Thank you, Officer Anthony!

- T.P.


Officer V. Nguyen
     9/21/2025

On 9/20/2025 approximately 12:00 am and spoke with Sgt. V. Nguyen about a family member that was missing. Mr. Nguyen checked to make sure she was not in jail. The families called the hospitals nothing. Sgt. Nguyen did ask was the phone number I called on could he call me back if he find something out. Well behold I received a call 45 minutes later I received a call from Vehicular crime Division like 45 minutes later. She asked me a few questions and I was able to connect my family member father to the line to give the VEH, make, & model of car. She found out what she needed to find out and contacted me and believe you me the information that was told to the family was not what we wanted to here, but GOD! My family will like to thank these two law enforcement agents that went out of their way to assist my family and also give peace to the families because we were not able to get any answers because we didn't know what to do nor go because everything was a NO this and a NO that. We sincerely thank you and GOD bless you all. We're not just waiting for the report to see what all happen.

- D.L.


Officer Davis
     9/8/2025

I was the Operations Administrator at TIRR Memorial Hermann on Labor Day when Officer Davis responded to a 911 call from one of our patients whose perceptions of reality were not aligning with everyone else's. I was not able to stay the whole time that she was conferring with the patient, but my brief glimpse, as well as our staff's accounts, indicate that Officer Davis did an excellent job of de-escalating a patient who was very concerned about his situation. I don't know whether her conduct was a result of personal experience, training she received, or a combination of the two, but she's the kind of officer that makes me tell friends from other parts of the country "No, Houston Police are better than [your] cops. They really care." Thank you to Officer Davis and all of you who do your work that well.

- D. M.


Captain L. Donovan, Officer R. Delossantos, and Officer J. Novikov
     9/5/2025

On August 29, 2025, through a coordinated effort, Captain L. Donovan, Lieutenant R. Delossantos, and Officer J. Novikov successfully apprehended a suspect following the transmission of threatening emails directed at the Young Israel of Houston synagogue. That evening, the suspect arrived at the synagogue unannounced. Upon notification of the suspect's presence, Lieutenant De Los Santos promptly responded to the scene. The suspect was subsequently detained, arrested, and charged with Harassment via Electronic Means. Members of the synagogue and the broader community expressed their appreciation for the swift and effective apprehension of the suspect.

- G.T.


Officer Denning
     8/1/2025

Officer Denning took my FSGI report and took the initiative to follow up. I provided him with a license plate, and he had units check by the listed residence and was able to make contact with the individual who fled the scene of the accident. Officer Denning provided me with the necessary information to follow up with the individual’s insurance company and remedy this incident. I appreciated Officer Denning's service and am filling out this Commendation in recognition.

- J.F.


Unknown
     8/22/2025

We recently submitted a request for HPD officers to investigate a neighboring unit at that had become occupied by squatters and individuals displaying increasingly aggressive behavior. Prior to this, we had reached out to our local constable's office without success. Once our request was submitted, HPD responded swiftly, addressed the situation, and were even seen following up last week. It is incredibly reassuring to know that community concerns are not only heard but acted upon. We are deeply appreciative of the officers and all individuals involved for their support and dedication. Stay safe out there.

- J.W. & A.W.


Unknown
     8/17/2025

Maybe you all don't hear enough of the positive stuff, but I did want to congratulate and offer my appreciation for all of the police response to the August 16, 2025 incident when someone discharged his weapon and proceed to hold up in his home until early the next morning. All officers at the scene displayed a great deal of patience and professionalism - with the suspect and the onlookers. While keeping curious neighbors safe, they were able to offer him several opportunities to surrender while staging their advancement on the home. This call lasted from approximately 7:30pm to 1:15am, when a breaching team was able to gain entry and force the suspect to surrender. Nobody wants this kind of thing happening in their neighborhood, but it did. It brings me peace knowing we have great officers in Houston who have the patience, professionalism, and grit to deal with these situations and get the job done with no injuries! Thanks again brothers and sisters!

- M.C.


Officer A. Negrete and Officer H. Osorta
     8/14/2025

I am a 5th-grade teacher at a Title I school, where many of my students face significant challenges both inside and outside the classroom. On August 7, I had the opportunity to speak with Officers Negrete and Osorto about my concerns regarding my students being at risk, as well as the fact that 90% of my class did not have the necessary school supplies to begin the year. Both officers graciously and without hesitation offered to purchase and donate the school supplies needed. Their generosity ensured that every student in my classroom began the school year with the essential tools for learning—something that has a direct impact on their confidence and academic success. In addition to their donation, Officers Negrete and Osorto spent time with my students, speaking to them about the importance of being in school, staying focused, and making positive choices. Their presence, words, and kindness made a lasting impression on my students and helped set a positive tone for the year ahead. The actions of Officers Negrete and Osorto went above and beyond the call of duty, demonstrating compassion, community spirit, and a true commitment to supporting the youth of Houston. They made a meaningful and lasting difference in my student's lives, and I am deeply grateful for their generosity and service.

- S.B.


Officer S. Nguyen
     8/12/2025

For helping and staying with my elderly mom during a minor auto accident and keeping her safe during a hot day. I was not able to be around, and I felt my mom was in safe hands with Officer Nguyen until someone could pick her and her car.

- L. T.


Officer C. Nguyen
     8/8/2025

I lost my shoulder bag with my wallet and medical documents at the exit of the airplane I arrived in at Hobby Airport. I explained my problem to Officer Nguyen and he listened politely and carefully. He responded that he would go to the gate and search the platform near the normal exit of airplanes. I was greatly pleased to hear his kind offer and his professional conduct. Amazingly, Officer Nguygen returned with my shoulder bag! He did this in a kind and humble way without any apparent expectation of my great appreciation. Officer Nguyen is a fine representative of the Houston Police and I commend the Houston Police for engaging him and urge you to use him in a special way to use his natural skills at interacting with the public, and his natural kindness. He deserves at least a commendation.

- D. F.


Officer B. Schilling
     8/18/2025

Officer Chen first called me about the check washing report and we visited about what happened. He told me he would be handling the investigation and what to expect as far as a timeline. He periodically would give me a call or send en e-mail letting me know where he was in the investigation. This is a lot of attention for check washing crime and greatly appreciated that he was able to refer the case with charges to the district attorney’s office.

- M. O.


Officer B. Schilling
     7/08/2025

This officer is the epitome of what an officer stands for. Officer Schilling stepped in almost 10 years go to help with my son and from that day an indestructible bond was made between not only him and my son but his entire family and me and my kids. He takes time out to give advice to all of us. He even had my son at his home for six months not once asking for anything. He is an exemplary officer and an awesome brother, uncle, son and friend!

- L. H.


Unknown
     7/02/2025

The enforcement actions along 610 Southbound between US290 and I10 during rush hour have been professional and helpful. I am a regular commuter who has found myself extremely frustrated in the past by seeing other drivers abuse the shoulders as express lanes. It has even led to me losing my temper and getting involved in an accident for which I was judged at fault. I want to thank the motorcycle officers who have been involved in the targeted enforcement of that area, and I hope that is not a temporary operation. When I see them, my stress level goes way down. THANK YOU!

- R. B.


Officer Egras
     6/19/2025

Officer Egras conducted himself with the utmost professionalism during our interaction. When I needed to exit my vehicle on the shoulder of US 69, he took every precaution to ensure my safety from oncoming traffic. Unlike some officers who may use leading questions in an attempt to elicit self-incriminating responses, Officer Egras was direct and respectful. I truly appreciated that approach. The reality is—I was speeding, and we both knew it. There was no unnecessary back-and-forth, just honest communication. More officers would do well to follow Officer Egras' example.

- S. M.


Officer Stemm
     6/19/2025

Dear Houston Police Department,

I am writing to formally thank Officer Stemm (spelled with two M’s), who responded to a non-emergency call at my residence Uptown Houston on the evening of June 18, 2025. While the matter at hand began as a procedural issue (repeated civil process attempts by a law office), it had escalated into what I can only describe as harassment. Officer Stemm’s presence brought both professionalism and calm to what had become an emotionally distressing situation. I deeply appreciated the time he took to hear my concerns, speak with clarity, and remain composed throughout.

It became clear over the course of the interaction that Officer Stemm is someone who represents not only the badge, but also the quiet steadiness that helps people like me, especially women who have previously experienced legal intimidation, feel seen and protected. I believe it’s worth noting that I felt genuinely respected in that interaction, and that speaks volumes. I don’t take experiences like this for granted, and I’m grateful to the department for the kind of officer who showed up that day.

Sincerely, - M. T.


Officer B. Cheng
     6/11/2025

Detective Cheng was very diligent in his investigation & keeping me up to date on his findings as well as i informing me on next steps. I appreciate his communication & thoroughness throughout the process. I wasn't sure my case would have much priority or success but Detective Cheng was able to identify the suspect and issue an arrest warrant. I am please with my experience with Detective Cheng and the Houston PD. Thank you!

- A. H.


Officer J. Tennard
     6/10/2025

As the School Counselor at Meyerland Middle School, I want to close the 2024-2025 School year by taking a moment to express my heartfelt gratitude to Officer J. Tennard for his unwavering support and dedication to our 8th grade male students through the G-Men mentoring program. His commitment to these young men has created a positive impact, encouraging their growth and maturity throughout the year.

I have observed the significant progress these students have made during their time with Officer Tennard. The excitement and anticipation they felt for his weekly meetings with him reflected the meaningful connections he fostered, which were so crucial at this stage of their lives. His ability to relate and connect with them has made a lasting impression.

This year, we faced an unexpected loss in our Greyhound family which deeply affected our school community. Losing a child is a challenge that none of us can truly prepare for. HIs presence, alongside the colleagues from the Houston Community Affairs Division, brought comfort and support during this difficult time, and for that, I am sincerely thankful.

- D. B.


Officer Vigil, Officer Bumgarner & Officer Meola
     6/9/2025

Officer Vigil arrived on the scene just 8 minutes after I called, which speaks volumes about their efficiency and commitment. As a citizen and businessowner who has witnessed their professionalism and quick action firsthand, I felt it was important to take a moment to express my gratitude and to commend them for their exceptional work. They respond to situations swiftly and efficiently with a clear sense of purpose. Their ability to assess and resolve issues on the spot not only ensures the safety and well-being of the community but also exemplifies the level of excellence that all law enforcement officers should aspire to. In times when it’s easy for public trust in law enforcement to waver, they are a shining example of the difference a committed and responsible officer can make. We are fortunate to have them serving our community, and our community needs more officers like them.

- C. W.


Captain S. Rubin
     6/3/2025

I am a School Social Worker and am writing to formally recognize and commend Captain S. Rubin for her unwavering support and generous contributions to the students within the Willowridge High School feeder pattern. For several years, Captain Rubin has been a cornerstone of compassion through her involvement with the Santa Behind the Badge program, touching the lives of countless students at Willowridge High School.

This past holiday season, Captain Rubin expanded her outreach beyond the high school, extending her kindness to three elementary schools and one middle school within the same feeder pattern. Her commitment brought joy and hope to students who may not have otherwise experienced the magic of the holidays. The smiles and excitement on the children’s faces were a testament to the incredible impact of her generosity.

Many of the students served are considered McKinney-Vento, meaning they or their families are currently displaced and experiencing housing instability. Additionally, all schools in this feeder pattern are designated as Title I, indicating that a high percentage of our student population comes from families facing economic hardship.

Captain Rubin had the option to support any school in the Houston area, yet she chose us. This choice speaks volumes about her character and dedication to serving those most in need. Her actions have made a meaningful and lasting difference in our school community, and for that, we are deeply grateful.

Though I intended to write this commendation months ago, I only recently located the appropriate contact information. Nevertheless, the appreciation and admiration we have for Captain Rubin remain strong and sincere.

- L. M.


Officer C. Ewing
     5/28/2025

I am writing to formally commend Officer C. Ewing of the Houston Police Department, located in Kingwood, Texas, for her outstanding service and dedication to justice. Her meticulous efforts in investigating and reporting cybercrime committed which includes, real estate theft, identity theft and fraud were instrumental in assisting the Deridder Police Department, Lieutenant Gene Clark in uncovering a complex Real Estate Theft Operation. Officer Ewing –also played a crucial role in processing my restraining order following a Cyber Crime that occurred on October 23, 2024. The fraudster behind this crime operated across multiple states, causing immense harm to numerous individuals nationwide. He claimed 50% of my property valued over $255,000 - $279,000, which was returned on 5/27/2025. Through her diligent collaboration with law enforcement agencies, she ensured that justice was served, protecting countless victims—including myself—from further harm.

- S.B.


Detective X. Flores
     5/22/2025

In the quiet of the early morning on Thursday May 15, 2025, I was taking my usual walk through my neighborhood when the sudden sound of sirens shattered the stillness. Fire trucks and emergency vehicles sped past, their flashing lights illuminating the streets. As I reached the intersection of Willow Crossing Dr. and Sable Trail ln, I saw the unthinkable, the house at the corner of Stable Trail Ln engulfed in smoke.

It was then that I learned about the courageous actions of Detective X. Flores. While leaving home to serve a warrant with his squad, he detected the distinct scent of smoke in the air. As he drove toward his destination, he spotted heavy smoke billowing from a house at the corner. Without hesitation, he stopped, notified dispatch, and began pounding on the doors, trying desperately to alert the occupants inside. Seeing a vehicle in the driveway but receiving no response, Deceive Flores made the brave decision to enter the home.

Inside, he found a woman and her seven-year-old son, unaware of the fire spreading around them due to non-functioning smoke alarms. Demonstrating remarkable courage, Detective Flores safely pulled them from the home, undoubtedly saving their lives. It was later determined that the fire had originated in the garage, ignited by an old cellphone that had shorted out in a storage box.

This act of heroism is a testament to Detective Flores' unwavering dedication, quick thinking, and selflessness. He went far beyond the call of duty, risking his own safety to ensure the well-being of others. I strongly believe that his bravery deserves recognition, and I respectfully submit this commendation for your consideration. Officers like Xavier Flores represent the very best of law enforcement, fearless, compassionate, and deeply committed to protecting our community.

Thank you for taking the time to acknowledge Detective Flores’ extraordinary service.

Best regards,
- L. H.


Sgt. T. Williams
     5/21/2025

Sgt Williams is consummate professional and a dedicated law enforcement officer. His help in cleaning up our neighborhood and keeping us safe is greatly appreciated.

- M. K.


Officer C. Baker
     5/21/2025

Officer Baker arrived on scene within a minute of the crash at 6000 Hermann Park Drive. He was kind while explaining the situation – that even though is NO SIGNAGE prohibiting a U turn, that based on city statue, it is illegal cross double yellow line. He was also instrumental in diffusing the other driver- I suspect she was distracted as she did not event attempt to slow down when she hit the back door of my vehicle. She was quite irate, running around taking pictures and videos, and he was able to calm her down and keep her away from me while I was pinned in my car by her car. Thank you, Officer Baker, for making a bad situation not as bad as it could have been.

- J. G.


Officer R. Irvin
     5/19/2025

Officer R. Irvin of Westside station was the officer during my ride along on 05/17 at the 2pm shift. Officer Irvin demonstrated the utmost professionalism during his entire shift. He took the time to demonstrate all procedures from traffic stops to Code 1 calls. Officer Irvin showed enthusiasm in his work in being a mentor to some of the officers we encountered in this field. I was genuinely impressed with his knowledge and skillset demonstrated consistently throughout the shift. Please accept my commendation for officer R. Irvin of Westside station.

- A. S.


Officer Finkelsteing & Officer Fuentes
     5/7/2025

It is very refreshing to witness the enthusiasm, care and professionalism of officers Finkelstein and Fuentes. We were met by their enthusiasm last Saturday. My wife and I were the victim’s of a violent car crash. They were the epitome of caring and confidence. They cared enough about us to stop and check while in route to another call. Previously two other HPD cars just drove by and looked-on but didn't stop and check immediate need for assistance. As a retired Army Sergeant Major watching as Officers Finkelstein and Fuentes. returned to assist us. I couldn't help but repeat the US Army professional creed for enlisted leaders which begins with "No-one is more professional than I". The police officer's had the right temperament and communicated effectively in a very high stress environment. They are a shining example of Houston Police professionalism. Promote NOW and assign to positions of greater responsibility. Job well done thank you.

- A. B.


Officer J. Macha and Officer Vu
     4/14/2025

On Thursday, April 17th, 2025, I requested HPD to assist me with a corporate property dispute at a business, near the Midwest Div. Station. Officers Macha and Vu responded in quick fashion. They listened intently to my complaint and addressed the matter with the CEO of the Houston business. Subsequent to this, Officer Macha took an inventory of the disputed property and advised the CEO to secure same. He then filed an incident report and reviewed the case with prosecutors by phone. The thorough approach by these officers was the basis for a later agreement with the CEO (the very next day) and all disputed property was later recovered. This may seem "trivial" to those Officers, but their dedication, listening skills and follow-through were the impetus to get this matter resolved. I believe that their Superiors need to know that these Officers are on-point and are to be commended! Thank You!

-D. M.


Officer Bello
     4/28/2025

On Easter Sunday afternoon, 04/20/25, I was involved in an automobile accident at the intersection of Westpark Dr. and Eldridge. Houston Police Officer Bello. responded to the scene. He was very professional, polite, and personable. He explained there would not be a report issued because the accident did not result in bodily injuries nor property damage that prevented the vehicles from being driven. Officer Bello made sure myself and the other party were o.k. and that we were able to exchange insurance and contact information, take photos needed for claims, and safely exit the scene.

I was a police officer in a small college town in Mississippi for several years before I continued my career with state and federal agencies. I worked with a number of different law enforcement officers, from municipal, county, state, and federal agencies, before my retirement, in 2007, from federal service. Although policing has gotten much more complicated over the last 40 years, the characteristics of a GOOD cop remain the same...fair, trustworthy, knowledgeable, observant, conscientious, effective communication, and, most importantly, an ability to assess and direct the scene appropriately. Officer Bello demonstrated all these traits in our short encounter. In our current environment, I think it is very important for officers who take pride to "protect and serve" be commended. I would like the opportunity to recognize Officer Bello for a job well done and recommend him for a commendation.

-M. G.


Officer J. Denning
     4/22/2025

On behalf of our family, we would like to extend our sincerest gratitude and appreciation for his patience, professionalism and kindness. In today’s challenging climate, where unfortunate incidents have sometimes cast a shadow over law enforcement, we believe it is important to recognize and honor the officers who serve with integrity and dedication. His approach was marked by patience, respect, and courtesy, and he provided a level of comfort to our loved one and to our family during a difficulty time. His commitment to serving the community with compassion and understanding does not go unnoticed, and we truly appreciated the diligence with which he upheld the values of his profession. Thank you Officer Denning for your service.

- ¬T. B.


Officer Villafane
     3/22/2025

My 2017 Chevy Silverado was stolen at approximately 0039 on 22 Mar 25, from the Comfort Inn and Suits. Harris County Sherriff contact Houston PD Dispatch and had Officer Villafane dispatched at their request to the location of an air tag that was located inside the vehicle. Upon arriving at the scene, and locating the vehicle, Officer Villafane took it upon himself to contact me directly to let me know that he had found the vehicle and give me a brief assessment as to its condition, inform me of what steps ware normally involved in the recovery process and was extremely professional, cordial and helpful. Once the vehicle was picked up for towing, Officer Villafane again, took it upon himself to contacted me directly to let me know what address the vehicle would be towed to and again, allayed my concerns in a highly professional and calming manner. Officer Villafane's actions were above and beyond the call of duty, commendable and worth of recognition and a sincere thank you from a veteran and grateful citizen.

- T. S.


Officer Murdock
     3/23/2025

Officer Murdock and the rest of the officers present at the Tesla protest on Sunday, 3/23 at the Tesla dealership did a great job. They were very professional when informing us of the rules and regulations around the protest, and did a great job mediating and making sure everyone felt safe. I spoke with Murdock afterwards and he was very friendly and professional. It's a small thing that matter, and I just think it is very commendable that he made an effort to make sure everyone was treated nicely and knew what was going on.

So thanks!
- A. K.


Officer Bell
     3/12/2025

This morning, while on my way to pick up my spouse after surgery, I was pulled over by Officer Bell on Scott Street for not coming to a complete stop sign. As I’m new to the area, I recognize that I made a mistake, but I want to take a moment to acknowledge Officer Bell’s professionalism and for educating me on the correct way to stop. Thanks to her, I now know that I need to stop for at least three seconds.

Beyond the traffic stop itself, I also wanted to share that I’ve never felt so at ease during a stop until today. I truly appreciate the HPD for having a diverse workforce because representation truly matters. Thank you again, Officer Bell, for the positive interaction, and thank you, HPD, for recognizing the importance of diversity!

- K.B.


Officer D. Terrell & Officer K. Gibson
     3/4/2025

On Sunday, March 1, 2025 I attended a free Robert Glasper concert at Emancipation Park. My amazing time at this two-hour concert was cut short due to losing power on my phone. At around 6:20 p.m., I approached officers seeking help as I don't drive and use rideshares to commute. Without hesitation, Officer Terrell demonstrated respect, integrity, and protection as he offered to rideshare me home. Also, Officer Gibson was willing to go to his patrol vehicle to get a portable charger for me to use. Once I arrived to my home, the officers ensured through a wellness text that I was indeed home. I just want to commend these officers who were on duty, for ensuring my wellbeing as a young woman, not from Houston. They went above and beyond for me in my time of need. Thank you, Houston Police Department, for all you do and for hiring Veterans commitment to selfless service, duty, respect and safety!

- M.J.


Officers Reed & Officer Otabor
     2/26/2025

Officers Reed & Officer Otabor responded to my call and recovered an $80,000+ piece of stolen equipment. They were professional, knowledgeable and effective - their efforts saved my business. Please extend my gratitude to these Great Officers!

- J.H.


Officer B. Burgess & Officer M. Osina
     2/3/2025

I want you to know how great of a job that Detective B. Burgess & Det. M. Osina did on my case! They worked tirelessly on it and cracked the case in record time!! Due to their immediate attention to detail and work ethic, they were able to make an arrest and convince the criminal to do the right thing and return my property!! I am beyond happy and pleased with the quick results (which far exceeded my expectations)!! I honestly thought my high dollar items were gone forever, but due to the seasoned vets and honestly caring, they were all recovered in the same condition as stolen!! I truly hope this reaches your desk/email, because i want you to know how great this team is!!

- J.M.


Officer M. Gazani
     2/1/2025

I am writing to formally commend Officer Gazani for his outstanding service during the recent interaction I had with him. He handled the situation with remarkable professionalism, fairness, and a level of care that went well beyond my expectations. Officer Gazani made a clear effort to resolve the issue and communicated with me every step of the way, ensuring I felt informed and understood the process. His dedication and positive approach made a challenging situation much more manageable, and I believe he deserves recognition for his efforts. Please extend my heartfelt thanks to Officer Gazani for being such an exemplary Officer. I truly appreciate his hard work and the positive impact he had on me.

- J.R.


Officer V. Hobbs
     1/31/2025

I am a death investigator and I recently had a case with Ofc. Hobbs. He absolutely went above and beyond with attempting to help notify the very elderly mother of the decedent. He went out of his way to attempt to notify her, as watch command was too busy. He also went to 3 separate addresses attempting to find this mother to be able to notify her in person about the passing of her son. Ofc. Hobbs went as far as consulting with neighbors at the mother's old residence in attempt of finding her new address. I was completely blown away by his dedication to provide a compassionate and personal notification to the decedent's family which is unfortunately very uncommon to encounter. I cannot thank him enough for his help on this scene.

- M.F.


Officer R. Torres
     1/25/2025

On the morning of January 22nd, while driving home with my children, I experienced a flat tire on the 288 feeder. Officer Torres noticed our situation and stopped to ask if we needed assistance. He allowed us to sit in the warmth of his truck and, without hesitation, changed my tire in extremely cold weather. It was only after I thanked him that I realized he was off duty and on his way home. I am deeply grateful for Officer Torres and the kindness he displayed to my children and me. It is a comfort to know we have officers like him protecting and serving our community.

- C.C.


Sgt. A. Gonzalez
     1/25/2025

Early last Sunday morning, 1/19/25, the morning of the Houston Marathon, I helped walk a ninety-year-old visitor from San Antonio from the starting area of the Houston Marathon to the finish area at the George R Brown Convention Center. Somewhere along the way the woman, lost her purse, which contained her identification, wallet, and car/home keys. As you can imagine she was quite distraught and frightened. After getting the woman settled in the Convention Center, I went back and retraced our steps to locate the purse but was unsuccessful. On the way back to the Convention Center I encountered Sgt A. Gonzalez from the Houston Police Department and I asked him if anyone had found and turned in a women’s purse and surprising he said yes. After a few questions regarding the identity of the owner of the purse Sgt Gonzalez went back to the Convention Center with me to verify the identity of the owner of the purse and determine if there was anything missing from it. Sgt. Gonzalez was able to verify that the purse did indeed belong to the woman and that nothing was missing. He returned the purse to her and she was incredibly grateful. During the entire time Sgt. Gonzalez was extremely professional but also compassionate towards the woman. I believe that because of the actions of Sgt. Gonzalez and how he conducted himself, a stressful and frightening situation turned into a model of policing procedure. I would like to recommend Sgt. Gonzalez for a commendation for his actions.

- F.W.


Officer Spive
     1/17/2025

My daughter’s car was stolen and this is the officer that showed up to the scene. From beginning to end he was kind, professional, respectful and made us feel at ease. With so much negative light that is shed on police officers, I hope this officer gets the positive credit that he deserves. A bad experience was made better because of him. Thank you.

- R.D.


Kingwood CST
     1/13/2025

I would like to commend the Houston Police Department's Crime Suppression unit of officers in the Kingwood area for their outstanding efforts in enhancing public safety. Through their dedication and hard work, they have successfully jailed hundreds of criminals, reducing crime in the community, and making our jobs easier as a public safety association. Their work not only makes Kingwood a safer place to live but also shows that the Houston Police Department is dedicated to protecting Kingwood citizens and maintaining law and order.

Please extend my deepest gratitude to the other officers of the Crime squad for their exceptional service and hard work in making a lasting positive impact on our Kingwood community.

- B.R.


Officer Bailey
     1/2/2025

I came to Houston for the holidays to visit family members. While coming home from a holiday party, my brother hit a pothole and immediately got a flat tire. We pulled into the nearby Walmart and tried to change the tire ourselves. The jack was unsuccessful, and I noticed an officer working off-duty at this Walmart. I ran up to him to ask him for his jack and assistance with the tire. Without hesitation, Ofc. Bailey came to assist us. My brother and his husband are a little weary around law and they mentioned how nice Ofc. Bailey was to them and how quick he was to assist us and give us guidance. I appreciate this gesture and want to say my thanks and show my gratitude!

- A.E.