Officer Sawlani
     11/2020

Officer Sawlani assisted in stopping people from running the stops signs at Meadowmoor and Meadow Grove Dr. He wrote over 150 tickets and made three arrests. It is very pleasant to have Officer Sawlani.

H.S.

Officer I. Ramirez and Officer M. Garcis
     9/08/2020

Officers were very helpful and patient taking the report. Very polite young men. I appreciate that they are of service to a disabled citizen. Roby Johnson had cancer a few years ago and there are times people cannot understand his speech with the prosthesis. They were able to understand him and take the information for the report.

- P. S.

Officer B. Cheng & Officer M. Davis
     9/04/2020

I want to thank the officers for ticketing those that speed at/near Timber & San Felipe. There are often times I am trying to cross the street (San Felipe) and cars are zooming by. It’s not safe to walk your children or your dogs! Please help our neighborhood by ticketing offenders often!!

-C.S.

Officer C. Hightower
     9/02/2020

This morning Officer Hightower pulled me over for speeding. I didn't realize how fast I was going when I merged onto the freeway and went to move around an 18 wheeler and spotted Officer Hightower approximately 10 car lengths in front of me. I immediately looked down, saw I was speeding and slowed down. However Officer Hightower had already clocked me and moved to pull me over. While I must admit, getting a speeding ticket on my way to work was not in my morning plans, it was quite probably the most professional police interaction I've ever had. He was polite, clear and informative of my driving errors, and quickly had my ticket ready to go. While I certainly would have preferred a warning, I was absolutely accepting of the ticket, and thanked Officer Hightower as we completed the exchange. Given the current social climate, I feel that Officer Hightower's professionalism should be highlighted as a gold standard for police/citizen interaction. I can honestly say I never thought I'd be writing a commendation letter for receiving a speeding ticket, but more positive interactions with the police need to be reported. People commonly complain, but rarely compliment.

-. M. H.

Officer J. Betitia and Sgt Hale
     9/01/2020

Officer Beitita was extremely instrumental in mitigating a difficult situation between neighbors who both had valid concerns, but recognized immediately one of the parties was totally unreasonable and actually tried to extort monies to remove her vehicle which was blocking contractors who were performing a very expensive concrete pour. Without the efforts of Officer Beita and Sgt. Hale the concrete pour could have been halted half way through ruining the result at a cost of tens of thousands of dollars. These two professionals went the extra mile to overcome in the law and between neighbors for a positive outcome.

- D.C. & K. C.

Officer Shepherd
     8/09/2020

Our family is commending Officer Shephard for going above and beyond the line of duty in assisting two elderly grandparents and our sick grandson under a very trying ordeal. She is an outstanding example of Houston’s Police Force at its best. Our 30Ft class C RV lost all engine power while traveling from Birmingham for our two week cancer treatment of our grandson. We blocked the exit off I-610 and Woodbridge Road. Officer Shephard responded to our 911 call and directed traffic for safety and quickly located a tow service (Emergency Performance Wrecker Service) to handle that size an RV. She provided our grandson water and shelter from the debilitating heat, then followed out tow to the campground where we were able to set up and get out grandson to his treatments. Thank you, Officer Shepard, for your kindness and professionalism.

-P. Family

Officer T. Le and Officer R. Gonzales
     8/30/2020

I am writing to call attention to the Houston Police Department’s Radar Squad with the Traffic Enforcement Division. Radar Officers T Le and Sgt. R. Gonzales conducted radar stops. My neighbors and I are thankful for Sgt. Gonzales for his attention to our continuing requests for random radar stops. Speeding continues to pose a serious and dangerous risk to the safety of families residing on our residential stretch of Chimney Rock Road which has become a busy major thoroughfare. The Radar Squad has caused some motorists to at least think twice before exceeding the speed limit through our neighborhood of 72 households home tor parents and children. My neighbors and I want to express my personal appreciation and thank you for these fine police officers and the Houston Police Department under your leadership. Enough can not be said to express our appreciation for the outstanding efforts on our behalf by the traffic Enforcement Division.

-H. G.

Officer B. Cheng and Officer. M. Davis
     8/30/2020

I am writing to call attention to the Houston Police Department’s Radar Squad with the Traffic Enforcement Division. Radar Officers Brian Cheng, Matt Davis and Sgt. Ray Gonzales conducted radar stops. My neighbors and I are thankful for Sgt. Gonzales for his attention to our continuing requests for random radar stops. Speeding continues to pose a serious and dangerous risk to the safety of families residing on our residential stretch of Chimney Rock Road which has become a busy major thoroughfare. The Radar Squad has caused some motorists to at least think twice before exceeding the speed limit through our neighborhood of 72 households home tor parents and children. My neighbors and I want to express my personal appreciation and thank you for these fine police officers and the Houston Police Department under your leadership. Enough can not be said to express our appreciation for the outstanding efforts on our behalf by the traffic Enforcement Division.

-H. G.

Officer Comacho
     8/24/2020

I want to commend officer Comacho for his help in an accident I was involved in on August 24, 2020. I was driving on I-10 E when the car in front of me changed lanes quickly. I then crashed into a trailer that was parked on the shoulder before the Newman exit. The trailer was sticking out of the shoulder into my lane about 2ft. The impact was very hard as I was traveling about 60MPH. Officer Comacho arrived on the scene and was very concerned about my safety as well as the other driver. Officer Comacho immediately stopped traffic to ensure our safety and called for EMS to check us out. Officer Comacho made sure we got off the freeway with the tow truck drivers and treated us both with dignity and respect. I just wanted his supervisor or someone to know this officer made me feel like he really cared and I appreciate his service to the community. I think he is a great example of a good policer officer especially during these trying times we are currently in. God Bless You. I hope this letter finds its way to someone that will commend him.

-B.B.

Sgt. Dawson
     8/21/2020

Today, I am writing to share a really positive experience I personally had with the HPD South Gessner substation. Sergeant Dawson was very professional, empathized with the rise in road safety issues in Glenshire, and then dispatched officers to enforce the traffic laws in the community. Glenshire, like many other neighborhoods, has seen a healthy increase in neighbors exercising, which in turn has bolstered community. Children are increasingly riding the neighborhood, as well. Unfortunately, as temperatures rose this summer, people chose to get out later and later at night and increased the odds of someone getting hurt as stop signs are often run. Varying their schedule, officers increased their presence and the word got out that the police were stopping people for traffic violations. A noticeable difference is already seen and neighbors are talking about the positive difference that the police are making.

Too often, your office hears of complaints but this is a positive, note to say thanks to Sgt. Dawson and the officers of the S Gessner substation that expeditiously reacted to a need and made a big difference.

-G. L.

Officer K. Robins & Officer H. Lundy
     8/18/2020

Officers Robins and Lundy responded to my call-in regarding an auto accident I was involved in this morning. They arrived very quickly, despite the fact that I inadvertently gave them the wrong street name when I called in. They were so calming and kind, and walked me through the steps I needed to take to resolve this incident. They even waited with me until the Uber driver came to pick me up.

Both of these officers were very professional and I appreciated their help immensely during this nerve-wracking morning. Although I live in the suburbs now, I am a native Houstonian and am proud of our police force here!

THANK YOU OFFICERS ROBINS AND LUNDY!
-D. P.

Officer Qureshi
     8/18/2020

He was very helpful and supportive during the event. AS it was a drive thru event and we had a lot of traffic, he helped in maintaining law and order throughout the event. We appreciate his commitment and support to the community.

-H. A.

Officer Gianneloni and Officer Stephens
     8/18/2020

Officers Gianneloni and Stephens were thorough, courteous, and professional. This reflects well on them personally, and moreover on the character of HPD.

Kindest Regards,
- B. H.

Officer B. Cheng and Officer M. Davis
     8/15/2020

Officer Cheng, Officer Davis and entire team were instrumental in preventing destruction/property damage to our client site. They did a great job of communicating with our Officers and our Operations Team. They did a great job preventing vehicles from entering the site that were intent on causing mayhem and distrputing business operations. We have had incidents at this site in the past and the client was very thankful that we were able to stop this group from entering the site again. We look forward to working with Officer Cheng and Officer Davis again in the future.

- G. V.

Officer Brian Cheng
     8/13/2020

My neighborhood is often plagued with junk vehicles. I saw this Police Officer driving by and stopped him and asked if he could help with this problem. He told me he would help and since then he has stopped by a few times a week and has helped with parking violations and junk vehicles. He has really helped clean up my neighborhood and my neighbors greatly appreciate it.

- R.P.

Shannon Barker and Robert Sandoval
     8/16/2020

Shannon Barker and Robert Sandoval went outside of their duties at the Police Academy and assisted many of Class #245 in passing the third attempt of the TCOLE exam Law Enforcement in 2020 could use more Barkers and Sandovals who truly care about the well being of the future of HPD. Thank you Shannon and Robert, you made a huge difference in the Cadets of Class #245. You two will be remembered and talked about by these young officers for years to come.

- C.W.

Officer Asim Qureshi
     8/17/2020

Hello, I'm a volunteer coordinator for Hospice. That's where I met officer Qureshi. He donated Turkeys for hospice patients that could not afford one on Thanksgiving. He has also donated several times various items that were very useful to patients. He has brought us lunch at Hospice many times, especially after Covid started. When my car's engine broke down, he helped me find another car within 24 hours, which saved my job because I visit patients not only at the Hospice clinic but also at their homes. He is like an angel to our community. Thank you.

-R.Z.

Unknown
     8/06/2020

Unfortunately I did not get the officers' names, but they were on Tulane Oak Drive around 4 pm and again around 6pm on 8/5/2020. I wanted to reach out to thank the police department for their service yesterday. A few officers came to our neighborhood twice today (that I know of) and were able to arrest a man who was trespassing. I was very uneasy, especially since my husband is out of town. My family and I felt a huge relief knowing that they had arrested the trespasser and that the officers responded so quickly, especially the second time around. Many thanks for your service always, and especially in these odd times. You are definitely appreciated!

-A.T.

Officer N. Nguyen
     7/24/2020

On Friday, July 24, 2020 , I had the pleasure of speaking with Sgt. Nam Nguyen relating to an arrest/incident that occurred near my home located in Houston. Sgt. Nguyen was extremely professional and diligent. Please know that Sgt. Nguyen is an asset to the Houston Police Department and should be commended.

Best Regards
GJ

Art Acevedo
     7/10/2020

I live in Tecumseh, Ontario, Canada. I deeply apologize for not remembering when I saw the following situation occur. On the Canadian Broadcasting Corporation/CBC (our national news network), I saw your chief giving the most moving motivational speech to protesters that I have ever witnessed. He was in the centre of a massive scrum. I believe he was telling the Black Lives Matter protesters that he was going to march WITH them. He looked utterly exhausted ( no offence intended) and his voice was extremely strained. I was crying tears of joy admiration. Chief Hurbert Arturo “Art” Acevedo was captivating his group and no doubt anone who saw the segment I did. I’ll never forget it. In that one brief clip, I saw how great America is and how DESPERATELY in United States – and the world for that matter – urgently needs her to be that way on a more regular basis.

Sincerely, PR
Tecumseh, Ontario, Canada

Officer J. Villareal
     7/10/2020

Officer J. Villareal issued me a citation for an illegal u-turn, which I admit I did. He was very courteous, pleasant and we had a very nice but short conversation about how HPD officers were handling the pandemic and heightened social tensions in the City. Exceptionally nice guy & it was a pleasure to meet him. While I don't like getting tickets, he performed his duty very well and had me on my way quickly. Thank you and good luck to officer Villareal.

-W.L.

Officer Duvall
     7/9/2020

Please acknowledge Officer Duvall for his display of compassion and empathy this past June 6, 2020 when he responded to a call at Target on Shearn St. involving my son MS. He is 19 and suffers from depression just like so many teenagers. His mom and I have been trying to get him help but have been unsuccessful. M. recently turn his back on us and found himself alone with no one to turn to and had a mental breakdown and he showed-up to work Saturday after he being fired several months earlier. When management asked him what he was doing he replied working. M. was told he didn't work there anymore and needed to leave but he refused and kept working so the authorities were called. Officer Duvall arrived and told M. he needed to leave but he replied he worked there several more times. Officer Duval placed my son in handcuffs and put him in his cruiser and M. had a mental melt down screaming and crying. Officer Duvall realized my son was in mental distress and instead of using force to calm him, showed compassion and empathy allowing M. to calm down. Once he became calm, Officer Duvall called his mom instead of arresting him.

RS & MS

Art Acevedo
     6/9/2020

I would just like to thank Chief Acevedo for speaking out against Police Brutality and for stressing the importance of Voting. It is an honor to know that Chief Acevedo is a man of such integrity. I salute him and thank him for his leadership. God Bless Chief Acevedo and his family. The city of Houston is lucky to have him watching their backs.

VD

Officer LaFountain
     6/6/2020

I’ve wanted to write a letter or something for a while now. Officer LaFountain was responding officer the night after I was strangled by my then – boyfriend in September 2019. After three hours of trying to meet someone on a busy Friday night, I am so glad he was the one to show up. He listened to my story and gently led me through questions about the incident, eventually asking if I wanted to move forward into charges. I was so torn, and lot of people ask “why doesn’t she just leave?!” but he addressed me as I was, toward the reality of my broken mindset. He never became frustrated, and never wavered in an empathetic professionally that has impacted me deeply. As the process wore after this, I understood why victims drop charges. Why it’s too much trouble. But the care I received that first night I reported it made every difference. It made me feel like my life was worth fighting for. Thank you, Officer LaFountain and Houston Police Department.

TH

Art Acevedo
     6/3/2020

I have been reading and watching news videos of comments made by Houston Police Chief Art Acevedo regarding the current national and international demonstrations prompted by the recent George Floyd murder. He is demonstrating true leadership. His definition of the role of police officers is commendable. I'm sharing his remarks and interview video from CNN with everyone I know around the United States, Cuba, and France. He makes me feel hopeful during this sad time. Houston is fortunate to have this community leader.

BH

Art Acevedo
     6/5/2020

Simply put, an outstanding interview on this morning’s NBC’s Today Show. Just outstanding. Made me proud to be a Houstonian.

JT

Art Acevedo
     6/2/2020

I am a Captain in a very large, geographically, Sheriff’s Department in Southern California. Thank you for putting the Truth to Power. You got it right in how to deal with the community, by building bridges, not walls. Engaging, not destroying. Stay strong.

KL

Art Acevedo
     6/1/2020

Dear Chief Acevedo,
Thank you so much for your strong rebuttal of President Trumps continual inflammatory rhetoric. Your words are right on the point and much needed now in America. I appreciate you very much for your timely words and ideas. Stay strong, and stay safe. Much love and admiration.

RB

Officer Fite
     5/29/2020

I had to call the Houston Police Department from my home in Kansas City to ask them to break down my brother, DG’s, apartment door. Officer Fite and the EMT’s found brother unconscious in a diabetic coma. Throughout this ordeal Officer Fite was courteous and kind. If you’ve ever has to wait by the phone to hear news about a loved one, you will know how important it is to have the officer on the other end of the line treat you with respect and consideration. Officer Fite did all of that and more. He gave me updates and let me know to which hospital my brother was admitted and what his condition was. Officer is a credit to the Houston Police Department.

DK

Two Officers on the Harbor patrol boat
     5/23/2020

I would like to give special thanks and appreciation to the two Officers that were on the Harbor patrol boat involved in a search for a missing windsurfer off Red Bluff Point. I had became separated from my board and could not swim to it because of leg cramps. Fortunately , I had a flotation vest on and after 2 1/2 hours made it to shore near El Jardin beach. Later, I received word that they had my windsurfing equipment, which I never expected to see again, for me to come pick it up in Seabrook. They certainly, didn't have to recover my equipment and I very much appreciate their efforts to do so, even though, I have decided it's time for me to retire from windsurfing and will be donating the equipment to a fellow windsurfer.These two officers, I wish I could remember their names, who were very professional and polite went out of their way to salvage my equipment desire an extra BIG THANK YOU!

MGB

Officer R. Thompson
     5/20/2020

Family member (son) was suffering from alcohol withdrawal hallucionsis and I was unaware a call had been placed to 911 stating that the residence was being broken into on May 19, 2020. A number of officers arrived on scene and I explained to them what was going on. All officers who arrived were concerned and quite patient. Officer Thompson spoke with my son for a long time. He had officers check the residence to try to convince him there was no one in the house. They were trying to convince him to seek medical attention at a hospital but refused. Officer Thompson recognize the severity of the condition and the issue if he was left untreated. He called the fire department to have his vitals taken and my son finally agreed to go to the emergency room. I cannot commend all the officers enough for their thoughtfulness and consideration. Thank you.

KM

Art Acevedo
     6/1/2020

Thank you! Chief Acevedo for your wise words for Christian Amanpour to President Trump to not speak if he has noting constructive today! We count on out police departments and appreciate their sacrifices! Be Safe!

AWWP

Art Acevedo
     5/20/2020

Chief, I just read your comments on the murderer who killed the 80 year old grandma. Yes prayers is the only answer and I wanted to commend you for being brave enough to speak about it. Im sure as a police dept. you are doing everything physically in your power but crime is the direct result of sin and sin can only be overcome by prayer. Again thank you for praying for your city.

CR

Officer J. Few & Officer M. Garcia
     5/10/2020

I wanted to thank these 2 officers for their kindness, compassion and professionalism in responding to a Wellness check for my friend on May1, 2020. They were to the pint and focuses on a good outcome throughout our interactions. They exhausted every possibility before they had to call their supervisors to " kick the door". They found my friend on the floor and immediately called HFD to transport her to the hospital. After she was taken care of they spent a few extra minutes securing the door frame so the house could be locked up and animals kept safe. I am so grateful to both of them and their supervisors. Their performance was outstanding. THANK YOU, THANK YOU.

LB

Sgt. A. Sanchez
     5/11/2020

Hello -
I would like to share a few words of appreciation and gratitude for Sgt. A. Sanchez due diligence she provided.
Sgt. Sanchez was assigned to the case from another investigator, and she did an amazing job investigating and gathering evidence in order to present to the DA's office. Sgt. Sanchez updated the complainants regularly with progression on the case. Her communication skills were effectively and professionally. She was highly detailed-oriented, and provided exceptionally due diligence in her investigation. We are extremely grateful for her and assisting our church with pressing criminal charges against the suspect.
It's not enough words to describe how helpful and appreciative we are for Sgt. Sanchez. Our wish for the next phase of the case would be that the DA's office would be just as helpful as Sgt. Sanchez has been. We hope we can get the same assistance and due diligence on this case to see justice.
Thank you Sgt. Sanchez, you have been a GREAT Help!

NS

Officer A Qureshi
     5/5/2020

Dear Sirs,
I'm a Trustee at Islamic Propagation Foundation (IPF), a Not for Profit Organization, tending to the needs of the community. We at IPF have had the pleasure of working with officer A. Qureshi on many occasions for more than 5 years now. He has helped us with scheduling off-duty officers during our events, was there for us when we got robbed several times until the robbers were finally caught and sentenced, and lately with our food drives to serve the community during the COVID-19 pandemic. He has been the GoTo person whenever we had an emergency and provided proper advice and course of action.
We live in very difficult times and it sure feels safe to have a police officer that we can turn to in the time of need, and whom reflects the true values of the HPD. Thank you all for all that you do and for keeping us all safe.

KK

Officer A Qureshi
     5/6/2020

I have known Asim as a friend for almost 12 years. He is a very responsible and trustworthy individual and has helped the community numerous times on several matters. During this time that we have known each other, he has always shown a great deal of enthusiasm towards his work/duty and has acted as an honest & dedicated officer. He is a great team player, a dependable office and portrays a high moral character.

RM

I Asad
     5/5/2020

I can’t remember the officer’s name, either Officer Asad or Officer Alston. Anyway, I appreciate your fast response. You were very professional and friendly in dealing with my family emergency. You were very patient and understanding and a great listener. Because of your professional service as an officer, I feel that I have a service leader in my community that I can trust and rely on if in need. Thank you for your service.

MW

Houston Police Department
     4/22/2020

I would like to personally thank the entire Houston Police department for their principled stand of NOT following unconstitutional orders to arrest or ticket law abiding citizens. May the Lord Jesus Christ bless each and every one of you and your families. The city of Houston, Texas and all of the united States of America are deeply indebted to your integrity in service to your community and upholding your sworn duty to protect and serve the people and defend the constitution against all enemies, both foreign and domestic. Again, God bless you all.
Yours in humble service to the Lord Jesus Christ, M.

MO

Detective Gemmill
     4/17/2020

I wanted to commend one of your detectives who has continuously and vigorously assisted our community in an on going crime ring in the subdivision of sycamore valley. Detective Gemmill at the HPD Clear Lake sub station has shown leadership in your police force and has reduced crime in our area by exhibiting productive police work and investigations on a continual basis. She is consistent and always professional and I believe a perfect example of what a Houston Police Officer should represent.

We as a community residing in the subdivision of Sycamore Valley have been tormented by a group of gang members practicing organized crime . We are a community filled with hard working individuals including disabled veterans, police officers and teachers and so fourth. In the last few years we have been robbed of our liberties and victimized over and over again by the continuous gang members and drug addicts that have came and gone out of 606 Leicester Ln Houston Tx. Our children have seen gang fights in the streets with guns and weapons as they played in the front yard. Felons with fire arms have ran from police through our back yards. Our contractors working on our homes have had their vehicles burglarized in broad day light. We have woken up to guns being fire off in in the early morning hours.

Detective Gemmill and her tactical unit has been a saving grace for our community and our families. We trust daily she is in the area following up on all leads of criminal activate and we want to thank her and her supervisors for having her in the position that she is in. It is because of her and her team that we have seen a reduction of crime and can sleep at night.

CM

Art Acevedo
     4/13/2020

Thank you for speaking out against Harris County Judge Hidalgo’s recent attempt to release of inmates due to COVID- 19 during the press conference on April 17, 2020. Thank you for speaking up for crime victims like me. I lost my brother, Officer Guy Gaddis, after he was killed in the line of duty. The pain is still real, especially when I see the daughter (and now grand-daughter_ he never got to meet, Your words that day during the press conference helped to uphold his honor and sacrifice.

GG

Officer King & Officer Thomas
     3-24-20

On March 12, 2020, I began having car trouble while driving and started driving toward my mechanic, however at the intersection of West Gray and Shepherd Rd, my car completely stopped running. I was in the middle of a busy road and trying to wave cars around me when Officers King and Thomas pulled up in a patrol vehicle together. I hadn't called police, but they offered to help as best they could. Officers King and Thomas parked behind me and activated their lights so that cars were able to safely navigate around while my car was stalled in the middle of the road. At the same time, my phone died and the Officers offered me assistance and helped me charge my phone so that i could get a tow truck to take my car to the shop. Officers King and Thomas were exceptionally friendly and waited behind my vehicle until the tow truck arrived - which took over an hour. I was in the middle of a stressful situation and they were understanding, patient, and exceptionally kind. The situation would have been exponentially more stressful without them.

AS & KK

Officer Lozano & Officer Adejoken
     3-22-20

Hello,
My boyfriend Adam suffered a mental health crisis and yesterday two wonderful officers responded to my call for help. I want to recognize Officer Paul Lozano and Officer Tina Adejoken for how kind, patient, soft spoken, and informative they were. They made my boyfriend feel safe and heard, and supported us through triage and the beginning of his wellness journey. I know this is a very difficult time for a lot of people, and especially those of us together on the front lines that risk their own health to help others, so id like them to know that we are very grateful for their sacrifices and selflessness, from the bottom of our hearts.

AI

HPD Officer with K-9 driving unit # 129
     3-11-20

HPD Officer with K-9 driving unit # 129. I would like to give that Officer and his K-9 recognition for a job well done. I believe that incident turned out as well as it did because of the K-9. The suspect failed to obey the officers commands, continue to evade arrest, and only understood the language of the K-9 because only then did he surrender. I watched the entire chase live on You Tube "A chase underway in Houston" https://abc13.com/6004574/ I would recommend watching the video and I would also like to say that all the officers did a great job. Job Well Done! The lesson learned: Some suspects only understand the language of a K-9.

PH

Officer Smith
     3-13-20

I had an opportunity to meet Officer S. Smith. I have a mental breakdown. She went above her ability to address and give me pacification during this event. I SINCERELY WHANT HER TO BE RECOGNIZED FOR HER CARE, AND COMPASSION. Ive contacting several vehicles that might be able to give the recommendations that your department includes in job performance and the recognition from human services. Please allow this to be recognized by authority, thanking her.
With extreme gratitude. Thank you.

BL

All involved
     7-19

Sir, I just want to thank the Houston Police Department during our visit to the International Convention of Jehovah’s witness for taking good care of us. This was my first visit to the US so I didn’t know what to expect, we made friends and have been invited back, when I return one of the first things I do is shake the hand of the first office I get a chance to. I would like you to pass this to all involved, so when it happens they will know that they are appreciated.
Thank you.

NA

Good Job
     2-25-20

My husband and I were carjacked Sunday morning. The work that the police officers did for us was unbelievable. People call to complain – but rarely do people call to say good job. I felt compelled to send an email for a few reasons. Number one – the police officers were on the scene within 90 seconds of us calling 911. They caught and apprehended the suspects and had us back to our vehicle within 15 – 20 minutes of when the crime happened. Number two – we are a black couple – living in a predominately black area of town. When we got to the where our vehicle was there were many officers on the scene and not one of them were black. Yet, they treated us with the utmost respect. With the condition of race relations between officers and blacks – I felt it was necessary to call out these officers for the respect they showed us and for the way they quickly acted on our behalf. These are white officers working in a black beat and I know they put up with a lot – so they deserve to get a job well done and get recognition.

DP

Officer M. Lurch
     2-24-20

Officer Lurch actually issued a citation for one of the two illegally park cars in front of my home in Kingwood. This is the only time in over a year any HPD officer/city worker has actually provided me a service i could see that is not routine. I do appreciate any help i can get.

NE

Officers Briley, Gilliam, and K9 Officer J Haggerton
     2-11-20

We would like to thank Officers Briley, Gilliam, and K9 Officer J Haggerton for their compassion and understanding on New Year’s Eve while dealing with our autistic son and his subsequent arrest at the Bush Intercontinental Airport. It was very traumatizing experience for all involved and we appreciate their kindness.

RC & JC

Officer Valencia
     2-09-20

We would like to commend Officer Valencia for the kindness, patience and compassion that he showed my family at the death of my father. We are very appreciative of the way he handled the entire situation. He is a good example of what you want to see in an HPD officer.

MV & TV

Officer A. J. Hadley
     1-27-20

Officer Hadley responded to a rear – ended collision on I – 45 North, inner- most lane on Friday afternoon. He was a very welcome and calm force in the midst of chaos. He blocked traffic while I and the vehicle that hit me from behind exited the freeway. He had a smooth, calm demeanor while gathering the citizen information from both parties. Please pass along my thanks for his skills and for him responding to my incident. I hope that he receives his due recognition for having excellent personal and professional skills.

PM

Chief Acevedo
     1-16-20

I've had a note to contact you for several weeks now. I saw the news clip containing your statement regarding gun control and it touched me deeply. It must be very difficult to cope with the losses you've had to endure because of our anemic gun control laws here in the U.S. Thank You for speaking out! Thank You for your public service!

PM

Officers Manzano, Escobar, Gil, Winterbotton, Bloodsha, Estrada, Alvarez, Lyons. and Sgt. Triplett
     12-21-19

We are writing this commendation to express our appreciation of the diligence and swift response every time we are in need at the Home Depot. The officers professionalism makes out job easy and for us to remained focused knowing that any situation will be handled. The Houston Police Department is made up of officers who represent the best part of law enforcement, community connection, commitment and service. We send out sincere gratitude to the officers who assist in protecting and services us and the community at large.

LR

Officer Ruben Valdez
     12-13-19

Officer Valdez went above and beyond to assist the Harris County Medical Examiner in the medicolegal death investigation of a possible overdose scene that was transported to the hospital, occurring on 12/13/19. I was the lead investigator on the case, and since this was a hospital demise, HCME does not attend the scenes of deaths that are transported. When I asked Officer Valdez about the prescription medications that were located on scene he had already taken an inventory/list of the medication bottles on scene, including the prescribing doctor. He also provided a very good description if the scene. This information is frequently overlooked by law enforcement and EMS on scene, but is critical to the death investigation process. This information greatly helps our medicolegal investigation and helps our forensic pathologists determine cause and manner of death quickly and efficiently.

EB

Art Acevedo
     12-13-19

Thank you Chief Acevedo for your comments regarding gun control, domestic violence and the cowardice of politicians. I am a marriage and family therapist in California who does Child Custody Evaluations in Riverside County Family Law Courts. Like you, I am painfully familiar with the consequences of minimizing domestic violence. It should not be called domestic violence but what it is: assault or assault with intent to commit murder. I was moved by your bravery in attempting to educate our nation after tragic loss of Sergeant Brewster. I know you will be talking a lot of heat over your comments and might even lose your job. I just want you to know there are millions and millions on citizens like myself who applaud you and are grateful you have used your position as an officer of the law further to protect all of us.

MR

Officer Kraidieh
     11-18-19

I had a flat tire outside of my friend's apartment on Genesee St., right in front of Officer Kraidieh's car. I knew he was there in his car but did not want to bother him. It was my first time dealing with a flat and I wasn't sure where to begin. Officer Kraidieh got out of his car and came up to help me of his own volition. He essentially pulled all my materials together, including the spare, and did it for me while teaching me the process. He also very kindly gave me his plastic gloves so my fingers would not get dirty. He really didn't have to do any of this. I was spared what could have been a prolonged, inconvenient situation and able to get home quickly that morning. I hope it can be acknowledged that he went above and beyond for a citizen.

AN

     11-12-19

I’d like to commend one of your officers who helped me tremendously when my car suddenly had a catastrophic failure last Friday, at the IAH airport area. Unfortunately, I cannot read the handwriting on the Record of Vehicle Disposition / Wrecker Slip. The occurrence was on 11/8/19 at approximately 10:00 AM - 4900 block of Will Clayton Parkway. Volvo S60, dark blue. Left hand lane.

The officer was extremely professional, polite and helpful. He ensured my safety and he called the towing service, filled out all paperwork, etc. All I really had to do was hold the umbrella over us! I think the unit number is 2-503D, but again, handwriting…

Anyway, if you can track him down, please relay my gratitude again and spread the word that he is appreciated.

DM

Officer Forniss
     8-29-19

Please pass along to Chief Art Acevedo that this officer was really great. I was in a strenuous situation on the highway. He was very professional, kind, and effective! He kept the morale high, and everyone under control very well. He deserves a kudos I believe for his independent will to be a strong leader when we needed him.

AE

Officer Qureshi
     8-28-19

Officer Asim Qureshi has assisted our Mosque to make it a safer place for congregants for past several years. He has given the valuable safety tips to the management to implements plans to secure the premises. He also work with other faith based organization as well. We always hear positive feedback about him from various community members. We highly commended that his department shall get him involved in the community outreach efforts.

AS

Officer Ortiz
     8-26-19

Officer Ortiz was the responding officer to a minor accident in the Meyerland Plaza area in which my mother and I were backed into by a truck. The driver of the vehicle was quite rude to my mother and even went far as to shout racial slurs toward me because my mother is white and I'm black. The situation was getting tense when Officer Ortiz and his partner arrived and de-escalated the situation. Officer Ortiz was incredibly professional, courteous, and overall just a fun guy to chat with. The man that hit us refused to give us his information and Officer Ortiz ensured we had everything we needed. Ortiz handled himself very well despite the man's disgusting prejudice and his lack of respect for his authority. Officer Ortiz went out of his way to ensure my mother and I were comfortable and that we got all the information we needed. For this, we're eternally grateful.

KP & LK

Motorcycle Officer
     8-23-19

I am writing to thank a very kind and sincerely joyful motorcycle Officer. Today around 5:00 pm, @ Westview and Sage (Spring Branch). I drove to the Dairy Queen with my 93 year old mother to get an ice cream cone. As we pulled in "our officer" had pulled in and parked, we went to the drive through. He smiled at us, we waved and smiled back. As I pulled up and the young lady was handing us our order, he was in the store behind her smiling and waving. I smiled back, but he stepped away from my line of site. I handed her my credit card and she said no it was paid for, I asked who, she said the officer. I asked her to thank him for us!!! Since she did not voluntarily tell us he was buying us our ice cream it made me wonder if she thanked him for us. I CANNOT handle the idea that he might think us ungrateful. I cried as we went home. It meant so much to me. He had no idea how tired and depressed I was and what his act of kindness meant to me. I am mothers full time caregiver. She cannot walk, bad knees, her mind is going. I work for myself and caring for her 24/7 makes it hard and am limited in funds but an ice cream I can do. I was full time caregiver for Dad who just died 2014 of stage 4 bone cancer. I recovered from stage 4 liver cancer and breast cancer and a divorce just before diagnosis. I left an abusive husband. I have been feeling very tired and low. I do and do for everyone else. This sweet act of kindness from the officer was medicine to me. It lifted the weariness. I need to thank him. Please tell him the two old Gal's in the gray CRV at the Dairy Queen on Westview say "God Bless You" !!!!!!!! Oh I do hope we can return his kindness one day soon!

CJ & MJ

Vicki and Donna
     8-22-19

I had legal business to attend to at the County Clerk’s office at 201 Caroline Street. Vicki and Donna were on duty at the security entrance. There were very friendly and courteous but equally professional and competent in their duties. I felt a high degree of safety and security due their conduct. They represent the city and the county with stellar performance. I suspect they manage well and diffuse many an irate visitor at times, which gives good character to the city and county. Well done!

LK

Officer Gillam, Butler & Sgt. Shilling
     8-16-19

I am uncertain if this is the correct place to send this feedback. If it is not, please let me know how to reach the appropriate party.

On 8/15/19 at IAH airport several HPD officers attended a death of an infant on Turkish Airlines with me. Officers Gillam, Butler, and Sargent Shilling were so kind and compassionate, and just overall amazing during this unique and traumatic situation. I really just wanted to share my gratitude for their kindness with the family and their collaborative work with me as a civilian hospice nurse. I feel honored to have worked together with such amazing officers.

Thank you.

SG

Officer C. Brothers
     12-10-19

On May 28, 2018, Ofc. Brothers was severely injured when hit by an intoxicated driver. Ofc. Brothers was on an accident scene at the time and protected the driver of that particular accident by pushing him into the backseat of his patrol car to avoid being hit by an incoming vehicle. Officer Brothers was not able to protect himself from being hit by a pick up truck speeding down the I – 45 feeder road. Subsequently, he was hit and received severe, life long injuries to both arms, leaving him in the hospital with casts. I, as well as other members of the community who know of this incident, highly commend Officer Brothers for saving the citizen from being hit by the oncoming pickup truck. He displayed a great deal of bravery that night.

TB

Officer Triplett
     12-10-19

I had the pleasure of volunteering with Officer Triplett during the Comida Food Drive at the Fiesta store on Edgebrook Drive. This officer has tremendous people skills and was welcomes and greeted by all. Officer Triplett has great communication skills and interacts with the public very well. He is definitely an asset to the Houston Police Department.

TB

Vicki and Donna
     8-22-19

I had legal business to attend to at the County Clerk’s office at 201 Caroline Street. Vicki and Donna were on duty at the security entrance. There were very friendly and courteous but equally professional and competent in their duties. I felt a high degree of safety and security due their conduct. They represent the city and the county with stellar performance. I suspect they manage well and diffuse many an irate visitor at times, which gives good character to the city and county. Well done!

LK

Officer Gillam, Butler & Sgt. Shilling
     8-16-19

I am uncertain if this is the correct place to send this feedback. If it is not, please let me know how to reach the appropriate party.

On 8/15/19 at IAH airport several HPD officers attended a death of an infant on Turkish Airlines with me. Officers Gillam, Butler, and Sargent Shilling were so kind and compassionate, and just overall amazing during this unique and traumatic situation. I really just wanted to share my gratitude for their kindness with the family and their collaborative work with me as a civilian hospice nurse. I feel honored to have worked together with such amazing officers.

Thank you.

SG

Keep up the good work
     8-14-19

Unfortunately, I did not catch the officer’s name but I called HPD today for a suspicious vehicle. It turned out to be nothing. Response time was fast and when the officer arrived I explained that it was a false alarm and apologized if I was wasted his time. He was completely understanding and friendly about it. I just wanted to thank this officer for his time and professionalism. Every encounter I’ve had with HPD has been very positive. Keep up the good work and thank you for every yall do.

MS

Sgt. Yadira Estrada
     8-14-19

Sgt. Yadira Estrada is hereby commended for her professionalism, passion for public service, commitment to the community and selfless dedication to her job. Sgt. Estrada us a reliable presence in our community. In particular we appreciate her work in the C.E.R.T. program including this weekend’s workshop on active shooting civil response. Sgt. Estrada is a model for our community, and she does all that is requested of her to keep us safe, plus much more! God bless Sgt. Estrada and God Bless the Houston Police Department!

JCG

     8-11-19

On August 11 around 6 pm, my wife and I were at a protest at an immigrant detention facility at 419 Emancipation Ave. My wife got seriously overheated and fainted. I want to thank the officers on duty at that event. They provided cold water and took care of my wife while I got the car to take her home. She is fine now because of their help. I did not get names, but a female officer who was on duty in a squad car in the parking area directly in front of the detention center was especially helpful. Thanks to all of the officers who helped.

JD

Officer Brennan & Officer Lewallen
     8-11-19

We received prompt attention from the police department regarding our incident. The officers were very helpful with their assessment of the situation and their assistance with our dilemma. Thank you so much for having such courteous officers on your team. Please keep up the good work, it’s a very difficult job.

GC

Officer Qureshi
     8-11-19

I really appreciate Mr. Qureshi help and assistance since 2013 in our ICNA convention during thanksgiving holidays. Mr. Qureshi has always did an extra mile to make sure our convention goes smoothly where the attendees are over 3k plus. Thank you

AH

Officer Z. Wang
     7-25-19

I did a ride- along with Officer Z. Wang for his night shift on Thursday, July 25, 2019. It was an eye opening experience as to what out peace officers do to protect the citizens of our communities. I was very impressed with Officer Wang, as he handled each situation with professionalism and maintained a calm demeanor, even when challenged by the citizen being arrested for DWI. I enjoyed my experience and want to commend Officer Wang for his professionalism and thank him for his service.

MT

Officer Tyneway & Officer Tsai
     7-24-19

On July 5, 2019, my family and I were out to dinner and at approximately 9:56 pm Officers Tyneway and Tsai were dispatched to a burglar alarm at my home. Officers were on scene within 5 minutes, and being unable to access my home because of gate, attempted to locate a phone number to communicate with my husband, R. M. They stayed at the scene until we arrived, and once inside performed a check of the home and the property to ensure it was safe. Please accept this communication as a commendation for both officers. I found Officers Tyneway and Tsai to be professional in their demeanor, handled the search in a safe and thorough manner, and exhibited sincere concern for our safety as well. I am very grateful for their handling of our alarm call and even more grateful that these young men represent the Houston Police Department.

MM

Officer A. Qureshi
     7-18-19

I am the facility manager of the MAS Katy Islamic Center. Officer Qureshi has been a security consultant for us. He has been an excellent resource to us and the community. Any assistance we need round the clock, Officer Qureshi is always there to help! We had a shooting take place in January, where someone has come outside out facility and taken shots at our building in the middle of the night. Officer Qureshi was a HUGE help to us, and helped the community feel very safe, and talked to us about precautions to be taken, and just gave everyone the peace of mind we needed. We at the MAS Katy Islamic Center are very happy to know that HPD has such exemplary officers, and are glad we have this gem assisting and protecting us. Thank you!

SM

Officer C.H. Dodson and Officer M. Moran
     7-15-19

My Wife and I would like to First commend Houston Lake Patrol Officers C.H. Dodson and M.Moran, for there Quick Thinking and Professional assistance in helping us in a boating incident on lake Houston on 07-02-2019, As we were stranded in our boat on a sandbar with disabled prop and no means to get free , and fastly approaching a severe storm and lighting. Officer Dodson and Moran noticed our situation and offered assistance to us. Upon initial try to free us they quickly returned to patrol office for a longer and larger rope to better free us from sand bar. Still with approaching severe storm moving in they used Their expertise and freed us from sandbar and towed us back to boat ramp without further incident. My wife and I in our Thoughts realized these 2 officers had prevented what could have been real bad situation for us had they not arrived and offered help up and above there required duties.. We would like to extend our Thanks Again and Commend Them for their help in getting us back safely to boat Launch on 7/02/2019.HPD should be proud knowing their officers are a credit to both the uniform and the community. Thanks so Much again to Officers C.H. Dodson and M.Moran.

EA & SA

Officer Danielle Rogers
     6-16-19

We had the privilege of being served by Officer Danielle Rogers this past Sunday (06/09/2019) morning at the Houston Intercontinental Hotel’s Medical Center location.

Officer Rogers responded to our missing persons report. The report information is attached. Our friend was in town for treatment at MD Anderson. Plagued with insomnia, the gravity of his situation, and the mental effects of his intense chemotherapy, our friend went for a 9 hour stroll at 3:30 AM. Unable to locate him in the morning and unresponsive to emails and phone calls, we became increasingly concerned. Upon learning of his departure from the hotel based on video surveillance, we contacted HPD.Officer Rogers arrived and immediately delivered value. She took the time to explore all facts and began creatively exploring possibilities and solutions. She contacted the appropriate parties to check the various systems to see if he had been reported and worked with hotel security to analyze video and gather intelligence about his whereabouts.Officer Rogers could have very easily taken the report and her routines. Instead she chose to engage and leave no stone left unturned. She was professional and efficient. She gave us the peace of mind in knowing all parties were doing everything within their power to find our friend. Just before noon, our friend returned to the hotel, dehydrated, tired and embarrassed for the commotion he had caused. We were, of course, thrilled he was ok but also grateful for our experience with Officer Rogers. She epitomized what it means to serve and made a bad situation better. Her professionalism, resourcefulness and compassion are worthy of recognition.

Kudos to HPD for hiring and retaining such talent and special thanks to Officer Rogers.

Sincerely, JF

JF

Officer Drake
     6-7-19

A patient of mine had an unexpected psychotic break and was convinced that gang members had taken over his apartment complex and were killing the residents. Officer Drake was dispatched to my patient’s apartment upon my request for a wellness check. I could not be more impressed with his patience, professionalism, and good judgement. He contacted me when he arrived on scene, spoke to the patient’s father, who lives in another state, and allowed my patient to engage with him as he was able. My patient was transferred, peacefully, to NPC on an EDO. I am well aware that these incidents can go badly, and they must be daunting calls for officers to take. Big kudos to HPD and Officer Drake for handling this incident so masterfully.

BJ

Officer Qureshi
     5-31-19

I would both personally and on behalf of my Organization - The Zoroastrian Association of Houston would like to commend Officer Asim Qureshi for the great service he has provided us over the last few years. Officer Qureshi has always been available and we greatly value his presence and advice on security related items.

We would like to commend him as well as recommend him for the position of Community Liason for the South Asian community. Officer Qureshi is well respected and has a good personality and a calm demeanor. He would be great for the role. We Thank him for his Service and look forward to working with him.

ND

Officer C. Nguyen & Officer Nerio
     5-30-19

Both officers named above herein this form responded to a call from my very concerned and worried friend and did a wellness check on my at my home address at 3a this morning, to make sure that I was feeling/doing okay. Both officers was very kind, understanding, patient in dealing with me trying to figure out what was going on so they could help me without further incident. I want to than BOTH officers for being so caring and understanding!!

JJ

Officer Gross
     6-6-19

Officer Gross was exceptionally kind and caring in helping me witnessing that I had serious problems with my feet the reason why I parked in an handicap parking space without a permit (I have now applied for the permit I did not know you could do this before the surgery). Officer Gross signed my ticket and told me what I needed to do. THANK YOU FOR HAVING SUCH CARING PEOPLE ON YOUR STAFF.

AV

Officer N. Juarez & Officer C. Kincer
     6-16-19

Officer N. Juarez and C. Kincer went beyond their duties locating and returning property that was stolen from my car around March 27, 2014. While the electronics (primarily a laptop) were not recovered, all of the notes and other important contents of the stolen bag were located by these officers in or near a dumpster and returned to me miles away from the incident and form where they recovered the bag and contents. These efforts were greatly appreciate. (Apologies for waiting 5 years to get to this. I just found my note about commending these officers from that time. I’m also not sure doing this online was available at the time. )

TA

Officer Dat Nguyen
     7-11-19

Officer Dat Nguyen investigated a four-car FSGI accident. The report he completed was done professionally and assisted All State Insurance with their claim. The suspect in the accident was the claimant and because of the diligence of Officer Nguyen's professionalism, the claim was handled accordingly. Officer Dat Nguyen is an asset to the Houston Police Department and should be commended for his dedication and professionalism.

GJ

K. D. McCauley & L. J. Moulton
     5-18-19

Both officers above “Mr. Kyle D. McCauley” (my big brother) and “Mr. Leon J. Moulton” Saved my life from a suicide plan that I emailed my plan to my big brother Mr. Kyle & He called Mr. Leon at home and had Mr. Leon take me to St. Joseph under an “EDO” I respect the both of them and both officers are always good and caring towards me!! I’ve known big brother Mr. Kyle for 3 years & few months!! Both are very caring!!

JJ

K. D. McCauley & L. J. Moulton
     5-18-19

Both officers above “Mr. Kyle D. McCauley” (my big brother) and “Mr. Leon J. Moulton” Saved my life from a suicide plan that I emailed my plan to my big brother Mr. Kyle & He called Mr. Leon at home and had Mr. Leon take me to St. Joseph under an “EDO” I respect the both of them and both officers are always good and caring towards me!! I’ve known big brother Mr. Kyle for 3 years & few months!! Both are very caring!!

JJ

Sgt. A. M. Sanchez
     5-15-19

I am writing to commend Sgt. Angelica M. Sanchez for her outstanding efforts and service. In my ongoing battle in resolution of my identity theft case (and the quest to clear my name), I felt as if I had been forced to become my own advocate. But when Sgt. Sanchez was put on my case, things quickly changed. She listened to me. She addressed my concerns. She answered my questions She kept me updated. Suddenly I was relieved of my hopelessness. These actions and qualities alone merit her commendation. In addition, I must commend her for her dogged efforts. Sgt. Sanchez managed to both identify and charge the suspect in less than 10 business days. I never expected a suspect to be identified, much less see any charge be filed. Please accept this letter of commendation.

AH

Sgt. Roland Nieto, Officer Kendal Cobb, Officer Michael Flores
     5-13-19

On behalf of the Star of Hope New Heights team, I would like to thank you all for bringing the GREAT families program to the New Hope Housing Reed community. The service you provide our city everyday is respectful, the work you do in the community to promote healthy family relationships is admirable and the impact you are making in our community is valuable. The officers listed above have very special qualities that reflect each other and their leadership. Their humility, compassion, sense of humor, and dedication are evident in their interactions within the community. We are so thankful and honored to be able to collaborate with them and call them our friends.

EC

Officer W.L. Smalley
     5-9-19

Thanks to Officer Smalley who assisted me after being rear ended in rush hour traffic on the highway. He was extremely professional and incredibly kind to me. I was shaken up because the people who hit me were very aggressive towards me, and Officer Smalley really calmed me down and reminded me that I as indeed strong and okay. Thanks Officer Smalley and all of our HPD heroes that protect and serve us every day here in Houston. I’m a mother of police officer in another city in North Texas and I with a group of 1200 police officer moms all around country keep all of you in our daily prayers.

JA

Officer E. Ginter & Officer B. Boyle
     4-19-19

Tonight while assisting my daughter’s boyfriend with battery issues, a young man approached us for help, because he too was having car problem. They young man explained his car fell dead while he was at the light on the corner of West Orem and Buffalo Speedway. Officers Ginter and Boyle notice we were having problem not only they stop to help, but also redirected the traffic to ensure the safety of all parties involved. Unfortunately, the car would not start and my daughter’s boyfriend offered to tow the young man home. The officers continue to help escort us, while the vehicle was in tow, making sure we all made it home safely. The officers even went as far as helping to push the car. As a native Houstonian, tonight made me proud of my city and out Police Department. These officers that it’s nearly 2:00am in the morning and I could not go to sleep without giving these officers recognition they deserve.

SD

Sergeant Ruiz and Officer C. Curry
     4-3-19

I think it’s important that we as administrators commend our officers when we get the opportunity. This is my chance to recognize several of your officers. The teamwork displayed and the willingness to assist shown by your officers on the day in question was outstanding.

On March 2nd, 2019 we had a bank robbery at a Frost Bank in our city. The suspects in this case were handed a stack of money with a money tracker from 3SI Security Systems. The suspects had no idea they were being tracked. Our dispatchers and officers worked together in an effort to track and apprehend the suspects but in the end it turns out we were given an incorrect suspect vehicle description and we were not successful in locating them.

As the suspects fled into Houston, the information was relayed to your department where a number of your officers got involved. Sergeant Ruiz and his officers were on their way to an extra job and overheard the activity going on and stepped in to assist.

They were able to track and apprehend the suspects when they fled on foot in a neighborhood on the east side of Houston (5600 Truett). Your officers and Sergeant Ruiz then went “above and beyond” by transporting the suspects, the suspect vehicle and the money ($49,000) to our officers here in Missouri City. We were very short handed that day and this was a tremendous help. The teamwork and willingness to assist is very much appreciated!!! Thank you.

I apologize for not knowing every officers name that assisted. The offense report done by your officers is 268154-19 and the reporting officer’s name is Officer C. Curry, Badge #153139. I listed Sergeant Ruiz above but don’t have his badge number at this time.

LB

Sergeant Ruiz and Officer C. Curry
     4-3-19

I think it’s important that we as administrators commend our officers when we get the opportunity. This is my chance to recognize several of your officers. The teamwork displayed and the willingness to assist shown by your officers on the day in question was outstanding.

On March 2nd, 2019 we had a bank robbery at a Frost Bank in our city. The suspects in this case were handed a stack of money with a money tracker from 3SI Security Systems. The suspects had no idea they were being tracked. Our dispatchers and officers worked together in an effort to track and apprehend the suspects but in the end it turns out we were given an incorrect suspect vehicle description and we were not successful in locating them.

As the suspects fled into Houston, the information was relayed to your department where a number of your officers got involved. Sergeant Ruiz and his officers were on their way to an extra job and overheard the activity going on and stepped in to assist.

They were able to track and apprehend the suspects when they fled on foot in a neighborhood on the east side of Houston (5600 Truett). Your officers and Sergeant Ruiz then went “above and beyond” by transporting the suspects, the suspect vehicle and the money ($49,000) to our officers here in Missouri City. We were very short handed that day and this was a tremendous help. The teamwork and willingness to assist is very much appreciated!!! Thank you.

I apologize for not knowing every officers name that assisted. The offense report done by your officers is 268154-19 and the reporting officer’s name is Officer C. Curry, Badge #153139. I listed Sergeant Ruiz above but don’t have his badge number at this time.

LB

Officer Dubethza B Gallegos
     3-26-19

I would like to commend Officer Gallegos for being a true professional, honest, and courteous. My daughter and I met with Officer Gallegos on March 13, 2019 to discuss a harassment complaint I filed on behalf of my daughter., Officer Gallegos too my daughter’s statement and reassured my daughter that she did the right thing in speaking up and should not feel stupid (my daughter called herself stupid). Officer Gallegos also explained the possible outcome from DA’s office.

The main reason I am submitting this because even though our case was not even as severe as others, Officer Gallegos did not make us feel like our case was insignificant. She handled our case with the same importance. She followed through in a timely manner and we sincerely appreciate it. Our case closed March 21, 2019. Thank you, Officer Gallegos for your service to our community. We wish you the best and many blessings.

JP

Officer Dunn
     3-21-19

I would like to commend Officer Dunn for his helpful actions while investigating an accident on March 5, 2019 in which I was involved. Not only did he perform the duties required, but he helped calm all those involved and explained things very clearly and thoroughly. He is an excellent representative of the HPD.

MH

     3-16-19

Hi,
I am not sure if I am supposed to write this. But I couldn’t resist myself and i had to write.
My name is RL, i barely moved in to Houston and I am an international student @ HCC. I just wanted to thank Houston Police for being so generous and helping people out as and when required. The reason I am writing this is because I was too scared to go out and pray and offer my Jummah Namaaz at the Mosque. After, what happened in Christchurch, Newzealand. I was scared and quite nervous to go out and offer my salah for Jummah. I went to Madrasah Islamiah - Masjid, 6665 Bintliff Dr, Houston, TX 77074. And when I parked my car right accross the street was Houston Police patrolling. Alhumdulillah, it was a relief for me and most probably for all the people who came for the prayers and I was assured about Houston People having my back. I was able to offer my Salah for the day and was so relieved that I lived for another day.
I just want to thank Houston Police Department on behalf of all the communities and valuing our cultural Heritage across Houston.
I will definitely keep all of the Houston Police Department in my prayers and inshallah will pray for y’all and your family’s health and peace.

RL

Officer Bryon D Vecera & Officer KJ Roach
     3-9-19

Officer Vecera and Officer Roach conducted a training seminar/demonstration for our company drivers and supervisors at our location. The instruction included roadside inspections, driver etiquette, load securment and other general DOT/transportation guidance. Both officers were very knowledgeable on the subject matter and very professional in their interaction with our employees. I would like to recognize them for their time and effort in helping our company remain a safe transportation/service company.

SG

Officer Daniels
     3-12-19

My wife lost her cell phone in Hobby Airport, but I managed to reach the person who found it. He was at the gate and soon to board a flight, but I was not able to go inside the security one, as I was not flying out on that day. As his boarding time was closing in, I was nearly in panic. Then I met Officer Daniels and asked him what I should do. Officer Daniels kindly offered that he would walk to the gate and get the phone for me. A few minutes later, he successfully retrieved the phone and handed it over to me. I was most thankful to Officer Daniels. He must have more important work to do, and he could have simply directed me to talk to the airline company. However, he took his time and effort to help me out. When I expressed my thankfulness, he just complemented the honesty of the person who found the phone. With this opportunity, I would like to thank again Officer Daniels and the Houston Police Department for the help and kindness I received.

KK

Officer Adina Carrington
     3-12-19

Dear Chief Acevedo,
I am writing to commend Officer Adina Carrington for her exceptional work. A robbery occurred at my childhood home in Houston in 1971. Many items of value were stolen including a firearm that belonged to my mother. My mother passed away in 2006 and my brother I were the executors of her will. Officer Carrington found and contacted me informing about a recent HPD arrest. She explained that the HPD has recovered a stolen firearm that belonged to my mother from a 1971 robbery. At first though it was a hoax. After speaking a few minutes on the phone, I knew she was legitimate. Officer Carrington has the firearm transferred to the Austin Police Dept. so it would be more convenient for me to retrieve. I just want commend Officer Carrington on her work. She did an amazing job of finding me and having the firearm returned. I truly appreciate her hard work. She did an amazing job finding me and having the firearm returned. I truly appreciate her hard work. I hope she will be recognized for this. Warmest Regards, JC.

JNC

BT Shepherd
     3-12-19

While traveling through Houston on I45E we were involved in a motor vehicle accident, which totaled our car. The other 2 vehicles involved left the scene within seconds of the collision without giving their information. Officer BT Sheperd arrived and was very helpful. Please pass on my thanks to him for his kindness and courtesy, and his professionalism. Much appreciated from a Kansas Brother in Blue.

LT. CH Wichita KS Police Department

Officers Heiser & Joel Matthews
     3-7-19

I had gotten locked out of my apartment, and I was stuck on my balcony with no shelter from about 11pm to about 6 am. I did not have a phone or any other method of getting help, and the weather was a windy 31-32 degrees for most of the night. Officers Heiser and Matthews were responding to a call in my apartment complex when I saw them. I called for help, and they responded. Officer Matthews procured sheets from the ambulance that they were escorting to help me stay warmer, and Officer Heiser found the number for the complex's after-hours phone service. Officer Heiser finally got the answering service to send someone to get me out of the cold. Officer Heiser kept me informed of everything that was going on, and he went above and beyond helping me to get out of the situation. Officers Heiser and Matthews stayed with me for the hour that it took for the apartment representative to arrive and attempt to get me back into my apartment, making multiple phone calls to ensure that it happened as quickly as possible. While this was not a life or death situation, I am extremely grateful to Officer Heiser and Officer Matthews for their swift and abundant aid.

BD

L. E. Chaney
     2-19-19

I’m sorry this is so long, but I wanted to make sure the HPD understands my gratitude. Hello, my name is JC. On August 18, 2018 my world turned upside down. That day my father died. By the time emergency services got there he was already gone. Although he was up in years it still came as a total shock. I’m positive in the line of work the men and women do in the Houston Police Department death is nothing new, but I also know you understand that whether death is nothing new or something totally unknown, it still affects a person down to their very soul. After all the EMS and firefighters cleared out of the house Officer L. E. Chaney stayed behind. (Yes, I know that an officer has to stay behind till the deceased is taken away.) He was very kind, polite and understanding. He explained to us our options of the city morgue taking father (meaning since this was Saturday, we wouldn’t be able to see him till Monday) or us having a private funeral home take him. This all happened in the early evening. Although we had in mind a funeral home we were trying to stall. My sister lives Louisiana and was desperately trying to find a flight to Houston to say good-bye to my father before they took him away. I know that was an unreasonable expectation, but she was desperate. I know Officer Chaney knew we were trying to stall, but he never admonished us for stalling. He was very helpful and so considerate of our feelings. I’m not sure if your officers receive any training on dealing with families of the deceased, but the mood of the room constantly changed. There were moments where we were all through the myriad of emotions we did, but the mood of the room constantly changed. There were moments where we were all sobbing with grief or just quiet and contemplating our lives without my dad in them. At those times Officer Chaney just stood quietly in the background letting us vent our grief or arrange our thoughts. There were times where the mood lightened, and we spoke of fond memories that brought laughter to us and Officer Chaney would chat with us while we asked questions. Usually when there is tragedy in any home any “outsiders” would be unwanted and you would feel uncomfortable with them in room watching your grief or hearing any of your private conversations, but with Officer Chaney it was like having a family friend in the room. His presence was in no way intrusive, it was almost comforting knowing someone there was calm and in control and was more than willing help. Although I’m not sure, I really think he aided in our stalling for the arrival of my sister. It wasn’t for several more hours till my sister got to Houston, and even though he had been there for several hours he never once gave us the impression he was impatient, and he always showed compassion. He even expressed concern when we showed him on our family tracking app that my sister had landed in Houston, and was close by, and how fast she was traveling and was he afraid she was liable to get into an accident. So, after hours of stalling, my sister was able run though the door to say good-bye to my dad. So instead of having to say good-bye to a corpse that is cold, stiff and had been bathed and “arranged” for viewing by strangers, she said good-bye to our father in the house we grew up with our family together for love and support. So, Officer Chaney’s calm assurance and compassionate presence (and probably help in stalling) made a difference. Now I know at this point many people say that’s your job, and what you get paid for – it’s not. If it was, you would be paid more. A person can do their job( which I know an officer’s job (which I know an officer’s job is filled with risks) and just to be polite, and he (or she) would have fulfilled their duties. But Officer Chaney went above and beyond. And I’m sorry it has taken me months to write this commendation, but I saw on tv all about the problems going on with HPD and thought this was a good time to bring this up. I know everyone is talking and making comments, criticizing officers behind their backs or at times to their face, but I want the HPD to know that I know the truth. Officers are human, and just like Any human in ANY profession there will be ones that doesn’t live up to the high standards that the HPD has. How many times have people hone to a doctor that isn’t worth the paper their medical degree is printed on, and end up with serious health problems or even dies? Does everyone blame all doctors?” Do they insult anyone for just for wearing a white coat with a stethoscope? Or do they realize it’s not the profession that has the problem, it’s the person. I wish there was a way for people to know who Officer Chaney is and how he is a wonderful example of what I know the PD is made of, and I’m thankful to God he was the officer that answered the call the day I sadly lost my father. Thank you Officer Chaney, you’ll always be in our prayers.

JC

Mr. Leon J. Moulton
     2-13-19

Mr. Leon is very caring, kind, and understanding of me and my illness. He works closely with and my MHMA case manager Ms. G.I can trust him and I know he is there to genuinely help me.

JJ

Officer Warner Solis & Officer Doug Howton
     2-11-19

On Saturday, December 30, 2018, at approximately, 5:42 p.m. a security Officer E Duenas and Houston Police Officer Warner Solis (Badge #3162) were flagged down by a mall patron regarding an attempted robbery. The victim stated that a male approximately 6 feel talk wearing black pants and red Hoodie attempted to steal his phone from his hands as he was seated on the bench located at a mall entrance common area. Security Officer E. Duenas communicated the suspect’s description over the radio. HPD Officer Solis communicated the description on his HPD radio to outside units. Security Supervisor Sgt. Gonzalez and Houston Police officer Doug Howton (Badge #8924) observed four males matching the offender’s descriptions as provided by PSO Duenas. Due to Heavy Security and Law Enforcement presence and through the use of verbal commands. One suspect was arrested and charged with evading arrest. Both offenders where banned from mall property because of their actions.

JD

SPO Mark Rubio
Lt. Salazar
     2-1-19

On December 11, 2018, I went out to feed my two dearly loved pet ducks in their enclosed pond only to discover my neighbors’ dog in the pen and had viciously killed both ducks. I have had the ducks since they were mere babies! I was devastated to say the least. I called HPD and they came and investigated and BARC also came out. The dog of course ran back home behind the fence. The very next day Lt. Salazar sent Officer Rubio to check on me and the situation that had occurred. Officer Rubio so patient and kind and I didn’t ask him to take more pictures but he did. He realized how rattled and sad I was after such a loss of my pets. My husband and I do not have children but we loved the ducks like they were our very own kids! Officer Rubio did more investigation and also talk to the owners of the dog who tried to deny it wasn’t their dog. BARC had already confirmed it was their dog. On December 14, a day I can’t forget Officer Rubio phone me to say he had something for me. I met he and his partner in an Humble parking lot not know that he had purchased me two baby ducks! AMAZING thoughtfulness. I was overwhelmed with tears because it was out of his heart he took this action. My gratitude and Thanks.

DCT

Officer Scott
     1-26-19

My wife had an accident this morning.
Officer Scott badge number 3770 was very helpful.
Thanks JR

JR

Officer Tran, Lt. Nguyen
     1-18-19

I would like to commend two of your Houston Police Officers assigned to the Hobby Airport. Lt. Nguyen and Officer Tran went far above and beyond the scope of their duties in assisting me with locating my elderly mother who was lost and had missed her connecting flight between Corpus Christi and Dallas. On October 7, 2018 I was in Corpus Christi when I was notified by my sister in Dallas that my 83 year old mother’s flight had been redirected to Houston due to weather. We both tried numerous times to get assistance through Hobby Security and Southwest Airlines. Our efforts were futile to say the least. I decided to call the Houston Police Hobby Office and I was fortunate enough to have Lt. Nguyen answer my call. I advised Lt. Nguyen that I am a Dallas Police Sergeant and my mom was lost in the airport. As a police officer myself, knowing the limitations on staffing and the logistics of finding one person in a large airport who is unable to hear intercom pages I was extremely concerned that finding my mom would be almost impossible. Within ten minutes Lt. Nguyen called me back and let me speak to my mom on his phone. Our sense of relief was intense! With my mother’s age and health we had very serious concerns about her well being. Lt. Nguyen put me in contact with Officer Tran who literally could not have been a more compassionate, helpful and just a generally good person overall. Officer Tran spoke with the Southwest personnel and she was able to straighten out my mom’s flight information. Officer Tran stayed with my mom and she kept my sister and I updated until she boarded her flight to Dallas.
My family and I can not be more appreciative to Officer Tran and Lt. Nguyen. Your officers not only located my lost mother but they stayed at her side and made her feel safe throughout this ordeal. My mom refers to Officer Tran as her “ adopted daughter” and her acts of kindness will never be forgotten.
Please commend these two officers for their dedication to duty and for going well above and beyond the call of duty! We are forever indebted to Lt. Nguyen, Officer Tran and the Houston Police Department for helping my family in our time of need. May God Bless them both and keep them safe.

Sgt. TF

Commander Baimbridge & Mary Haisten
     1-4-19

A young soldier, AF, assigned to the 3 Infantry Regiment, Washington DC contacted me through a mutual acquaintance asking if I knew anyone in Law Enforcement that he could contact. His enlistment in the Army will be completed in about 5 months and he is very interested in continuing to serve the public as a law enforcement officer. I contacted Mary Haisten and after explaining A's request she told me that she would try to help. Mary reached out to Commander Baimbridge and explained the situation to him. He agreed to call A and answer his questions and give him some much needed guidance. I just received an email from A and he says in the email..."Got some good questions out, and he enjoyed my ambitions it seemed! Told me to text or call him at any time something strikes my mind, thank you again! Now the real decision is to be had, to go SWAT or not?" I am so proud of the Houston Police Department, Commander Baimbridge and Mary Haisten. They followed through and provided a young soldier with valuable information, guidance and support. Thank you.

RG

     1-3-19

Sadly, on Friday, December 21st, my neighbor (M) was found dead in his driveway of natural causes, at 2225 Sul Ross Street in the early afternoon. HPD was called and responded. This was a traumatic time for those of us who lived in the neighborhood and your “lead” officer is to be commended in the way he handled the situation. I am so sorry I didn’t get his name, hopefully you can look up the “case”. He was kind, sympathetic, understanding and patient. He explained the process and patiently answered all our questions. He was also very respectful and dignified towards M’s body. He called him “Mr. M” in discussions with us and we so appreciated his thoughtfulness.
Thank you, HPD, for your officers and “being there” for us! You are very much appreciated!

LR

Officer Pablo “PJ” Miranda
     12-18-18

I would like to commend the actions of Officer Pablo “PJ” Miranda for his efforts in administering CPR to a patient during a Houston Texas game on December 2, 2018. Officer Miranda recognized the patron wasn’t breathing and immediately began resuscitation efforts and work alongside our Paramedics throughout the event. Officer Miranda demonstrated his professionalism and dedication to the citizens he services through his actions that day. Although the outcome of the patient wasn’t ideal, Officer Miranda gave the patient every possible chance at survival. Please pass our gratitude along to him and his supervisors.

JH

     12-16-18

I was driving along Bellaire Blvd. when a vehicle hit my car and kept driving. The driver did not stop until she got to Corporate Drive and Beechnut/ When the officer arrived he was not responding to my call, but a call logged earlier in the day. I spoke with him regarding my hit and run incident and he told me not to worry that he would take care of this situation. This officer demonstrated a calm, professional character that allowed me to know I would be alright. His and his partner’s patience in getting my story and information helped support me during this stressful time. This an example of the excellence I expect from our wonderful police officers and wanted to show my appreciation. These are officers I am glad to have met as they are examples of the service this community needs and deserves. I regret not getting the officers’ names, but made me feel this service and should be evidenced in each of their fellow officers.

TW

     11-30-18

I just wanted to extend my gratitude to your police officers who were asked to respond to my home in the past few weeks. I have a family member with mental illness who has been showing signs of break down which resulted in the police being called to our home. I was not there the first time. However, her behavior escalated quite a bit Tuesday and Wednesday and police were called three times in that short period. Two of the officers had been there weeks before on a different issue. All of the responding officers were very compassionate and patient and treated my sister with kindness and respect. It is difficult calling the police to intervene on such matters. We as the family understand that our loved ones with mental illness are in pain much of time and they are living a bit of a nightmare in their minds. I worried that when strangers were asked to help they would not have the same understanding.
I really appreciate your officers and just wanted to mention it. I did not get their names.

RF

     11-19-18

Yesterday I was at IAH Terminal A around 1700 hrs dropping off my girlfriend for a flight. There was an HPD Officer there directing traffic and he was very professional and courteous about it.
I’m sure it can be stressful and annoying dealing with the airport traffic all day but it did not affect this Officer. He asked me when I got back in my truck if I was ready and let me back into traffic. I appreciate his attitude - from one officer to another - he poised himself well.

MH

Officer H. Arrington
     10-21-18

Mr. H Arrington responded to the call to my home when I was in mental health crisis disturbance at home. He was very understanding, kind, respectful to me and my illness with depression and ptsd, and he didn’t judge me. He resolved the issue with no further incident and I appreciate his kindness, understanding.

JJ

Officer E. Scheibe
     11-1-18

During the evening shift, officer Scheibe took time to patrol our neighborhood and ensure the safety of groups of children. She was kind and considerate and took the time to speak with them. She then continued her outreach to parents and residents in the area and provided thoughtful stimulating discussion about issues facing the police force in Houston. Throughout the entire engagement, she was professional, well-presented, and thoughtful. These small acts of community outreach are integral in creating safe environments for our families. Our children learned to trust police officers, adults learned about the complexities of their job, and none of this would have been possible had officer Scheibe not lent her professionalism and tact. Thank you officer Scheibe for all that you have our neighborhood last night. We are all lucky to have such a dedicated and passionate police officer in our midst.

BH

Officer Bryon Vecera & Officer Kevin Roach
     10-31-18

On behalf of the employees of NAPCA Chemical Company, I would like to send a heartfelt appreciation and commend Officer Bryon Vecera and Officer Kevin Roach for their professionalism and generous gift of time and knowledge. On October 12th, Officer Vecera and Officer Roach arrived at our facility to provide a unique training support service that has proven to be a valuable asset for our organization. The skilled instruction of the officers made it easy the participants to remain focused and the training to be a collaborative. The session was on how to comply with the expectations and standards following the hazmat hazardous materials and federal motor carrier regulations for road side inspections, was complete and demonstrated that both officers were highly skilled and knowledgeable on the material. The information was communicated clearly, and questions were answered professionally siting specific regulations. Our office is deeply touched by the and effort that Officer Vecera and Officer Roach took educating our fleet. NAPCO Chemical Company takes pride in complying with standards and regulations and this unique opportunity allowed us comfortable setting for discussion. We look forward to developing an annual training with them in the future to further develop job specific instruction and facilitate our safety department. I send sincere gratitude to your team for all that you do.

PM

To HPD
     10-24-18

I just want to commend the HPD for the security they provided for the recent Trump rally. It was a job well done and appreciated.

ET

Rally
     10-22-18

Dear Houston Police Department,
I want to personally thank you for a great job everyone performed at the Trump Rally. Not only was I impressed by the organization of the entire platform, I was impressed by how safe I felt and the security that was provided for everyone.
Thank you so much.
I know the police do not get recognized for the job they do for everyone on a daily basis, yet alone an entire life of duty served for our protection and safety. I fully support everyone and I believe everyone is underpaid. I want to personally thank the State Troopers and the State Police as well. Hopefully I can find the proper source to send them a thank you for an outstanding job. I reside in Lake Charles right now, and I can personally say, that I feel safer in Houston and I can see with my own eyes real officers, and I did tonight. My praise goes to everyone. Thank you once again.
Hopefully I am back home in Houston soon.
Have a wonderful week!
Sincerely with Best Regards,
AW

AW

Rally
     10-19-18

This morning around 10:15 I was sitting at a red light on Richmond/Wheeler west bound between Main Street and the 59/69 spur when I saw an HPD black and white patrol car driving west on Richmond/Wheeler with a at least 4 huge white bags full of trash/litter in its trunk and on top of the trunk lid which was open. The patrol car pulled into the parking lot of the Shipley's Donuts shop next to a citizens car where two people were standing. The officer got out and it was obvious by their greeting that the citizen and the officer knew each other. The only thing I can think is that this officer and the citizen were part of an effort to keep the litter/trash down in that stretch of Richmond/Wheeler. I can't thank the officer and the citizen enough for what their efforts are doing for this part of town. Both the officer and the citizen should be recognized for their efforts. This is remarkable. And it is so needed in this part of town. I can't say thank you enough. HPD, more people should know about what can be accomplished when officers and citizens work together.

BH

Officer Mr. Kyle McCauley
     10-10-18

Mr. Kyle D. McCauley has been wonderful mental health officer & great Big Brother and mentor to me. He encourages me to focus positively on my program when I’m feeling depressed, and tells to me continue to take all of my meds and fill them on time. He’s also very patient and understanding with me and my sickness. He Nevers judges me.

JJ

Officer Best
     10-10-18

Unfortunately, my brother MW was killed in a horrible motor vehicle accident on April 18, 2018. HPD conducted an investigation of the accident to try and determine it cause. Officer Best (I do not recall his first name, but he4 works in vehicular crimes investigations and works the night shift.) handled this case and had to call me to ask me questions about my brother. In the best of situations, this is not pleasant; however, this was the very worst of circumstances. Officer Best handled it with professionalism and compassion. When the investigation was completed, he called to let me know the results; however, he did not simply coldly say, this what occurred, sorry for your loss, good-bye. He listened as I, an emotional sister, talked about the life of her brother. The tone of his voice, the words he spoke and the time he took to listen demonstrated to me that this was a man who not only did his job well but whose heart became a part of what he does.

RJ

     10-13-18

Dear Chief Acevedo, My wife and i are Ohio residents, but after reading about your response to Senator Cornyn concerning AR-15s, we wanted to thank you for your words.

JS & TS

police department representative
     10-10-18

Dear police department representative,
I wanted to share with you the admirable actions of one of your airport staff, Ms. Felicia Mitchell. I arrived at Bush International this past Saturday after a 3-hour flight from Richmond, VA. I had assumed the shuttle procurement process would be similar to what I knew in Richmond’s airport, so after claiming my bag I set off to get one. After several trips to the designated shuttle areas, I realized that they were all pre-reserved so I headed back inside to see if I could make arrangements. I found the desk for a local shuttle but it wasn't staffed and the phone that indicated would connect to the shuttle office wasn’t functional.
I saw the airport office for the police dept. so decided to ask if they could direct me to a location where I could get a shuttle. Ms. Mitchell not only offered help but she walked over to the shuttle desk, used her own phone to contact the shuttle office, made the arrangements for me and instructed the driver where he could find me upon his arrival at the airport. It turns out her actions benefitted not only me but 2 other folks that were attending the same conference. All told she spent at least 30 minutes helping me. The entire time she remained friendly and reassuring.
Ms. Mitchell was a very positive representative of Houston and of your police department, I am very grateful to have made her acquaintance!

BR

Northeast Police Station
     10-8-18

Dear Chief Acevedo,
The residents of the neighborhood of Homed Owned Estates would like to recognize Officers Waddy, Miles, Smith, Byrd, T. Jackson, and Lt. Rodriguez (northeast police station) for their gracious help in getting our neighborhood on a path back to safety. The past 2 years has seen an increase in crime in our area. We finally decided to begin a neighborhood crime watch. We meet monthly and discuss neighborhood issues and how we can fix them. The above officers came to our aid as soon as they were contacted. They attended our meetings, set up a patrol around our area to target speeders, and made suggestions to address neighborhood concerns. This has been a huge help for us! We want our neighborhood to be as nice as any suburban master planned community. Unfortunately, we are plagued with homeless people, trash, crime, and businesses that are not helping to improve our community. A community that was never perfect, but was much safer than it is now. The above officers continue to be a resource for us to call upon when we find new concerns and make us feel safer with a sense of purpose. Our community would not have made the strides toward improvement had it not been for the above officers. We want to thank them and let you know that they are a great asset to our community, as well as your police force.

LR & SR

Officers Calderon and Delacruz
     10-3-18

Dear HPD,
Just a quick note to say Thank You to officers Calderon and Delacruz who assisted my father, my young son, and me just outside of Houston IAH airport on Tuesday 02 October when we were in a wreck just after leaving the airport. The officers were professional, courteous, helpful, and most importantly put their immediate attention on ensuring the well-being of my 13 month-old son. Kudos to your officer for their good work.

AS

Officer Smith
     9-8-18

Officer Smith was amongst HPD officers who were called to a Memorial Drive gas station to check on a confused young woman. That woman is my daughter, who has a traumatic brain injury from a traffic accident. She reported that she got lost on the way home and panicked. Her cell phone was broken, and she had limited identification with her, but Officer Smith was able to locate my phone number through her license plate. However, as I live 6 hours away, I was unable to come get her. Officer Smith drove her to Ben Taub Neuropsychiatric Unit, who declined to accept her and sent her to their main hospital. Officer Smith stayed with her until her admission to the ER and remained in contact with the entire time so that I knew where to find my daughter. He reported her demeanor to me, which gave me confidence in her mental condition and comfort in knowing that she was not entirely alone in this frightening situation. I want to thank Officer Smith for his care and concern, as he went above and beyond to help. He is a shining example of what citizens look for in our police officers! Thank you!

JP

Officer Teed
     8-31-18

Please pass on to officer D.C. Teed in regard to the captioned incident number, that I have a little good news.
As reported to officer Teed, I had been out of the city for a couple of months assisting daughter number 1 with her 9 month old triplets in Iowa (along with this grandpa corralling now and then a 4 and 8 year old), and had just returned to Houston.
While doing some house clean up, I discovered that I had in fact removed my Sony radio security face plate from my jeep…so in the end…the party who broke into my Jeep…other than honing his/her/it locked console and glove compartment entry skills…took nothing of value. I have since ordered a $39 console lock which was busted in the entry.
I have since upgraded my motion activated security cameras (now some INSIDE my vehicles, not just outside) so if a reoccurrence of the event happens we hopefully will have some grand family photos to share with the community and authorities.
Officer Teed is a fine fellow, reserved and attentive to my incident. As noted I’ve experienced about 25 petty criminal mischief crimes in Houston over the past 4 decades…so not as disturbing an event as the first one…though still frustrating that society has those who care little about the property and personal rights of others.
Like I said on the neighborhood watch website…there otta’ be a law against dumb criminals.

LK

Oscar Cavazos
     8-28-18

Officer Cavazos helped me to safety, after I was stalled on I45. I drive a handicapped accessible van, in a wheelchair and was not able to get out of my car. He convinced the tow truck drive to tow me to safety as he followed. He took the time to make sure I was okay and called to make sure I got home safety. I so appreciate his help and thoughtfulness! Many thanks!

NO

     8-25-18

Good morning. I’m writing to provide feedback on a recent interaction I had with members of the Houston Police Department.
I was involved in a traffic accident the morning of 8/14/18 on my way into work. I accidentally went through a red light which I didn’t notice and hit someone. Despite extensive damage to both vehicles, thankfully both I and the gentleman in the other car were both, from what I understand, uninjured. The accident happened around 815 AM at the intersection of Travis and Pearce, right in front of the Metro bus station. Within approximately 10 minutes, one of your officers arrived on the scene. He was a sergeant, and I’m not sure of his name. He took control of scene, checked that both I and the other gentleman were ok physically, and then called for assistance, tow trucks and an ambulance. A second officer arrived, one of them, either the second officer, or the sergeant, have the last name of Rosborough. They conducted an investigation, and cleared the scene. The other gentleman involved in the accident walked over to an ambulance and was taken to the hospital as a precaution. I received a citation for running a red light, something with which I have no problem, because although unintentional, I did.
I want to compliment you on both officers’ extreme professionalism, and the courteous nature with which they treated myself and the other gentleman. Given that I was just involved in an accident, it would’ve been easy to be shaken up mentally. The officers handled with situation with great skill, calming everyone. The sergeant was even kind enough to provide a ride for me to a nearby hotel where I could catch an Uber to get a rental car.
I have several family members in law enforcement in a different city, so I know how difficult the job can be. Too often these days, all we hear about are negative stories about police officers. The officers who handled my accident are an absolute credit to the Houston Police Department and in my opinion, represent the concept of peace officer at the highest level Please commend them, and convey my deep gratitude for the manner in which they managed my accident.

BMO

Thank you
     8-24-18

Dear HPD,
I would like to take some time out of your day to say thank you for everything you and will do for the city in which you serve. Thank you for your commitment to a city and community in which you owe nothing too. Thank you for going above and beyond expectations to do what you believe needs to be done. Thank you for providing a positive image that people of all ages can respect and look up too. Thank you for being a symbol of safety to my loved ones. Thank you for sacrificing holidays, birthdays, and time with your family to protect and serve. But most importantly, thank you for risking your life for mine.

WF

Officer Kyle D. McCauley
     8-23-18

Officer Kyle D. McCauley with the mental health unit and his lady officer partner (not sure name?) Both came & did a home visit, wellness check by referral of a fellow mhu officer to make sure I was doing ok and not in mental/emotional distress, or crisis. And both officer was very kind, caring, concerned, and very understanding, and helpful, more than willing to help with resources and follow ups through them. They listened to my needs and concerns, answered any/all questions, was very RESPECTFUL, HONET, & NON JUDGMENTAL! They need a medal SERIOUSLY! WONDERFUL. I wish Mr. Kyle would be my mentor on a long term basis if possible.

JJ

Officer B Yorek
     8-18-18

I would like to thank Officer B York, yesterday at noon I was the victim of a robbery in my car, someone broke the windows and stole my things. She was there after calling 911, she was very professional and helped me to calm down. Officers like her make us very proud of our Police Department. Thank you very much.

YG

Officer Jason A. Llorente
     8-13-18

Officer Jason A. Llorente in the MHU has been very kind, patient, and concerned in helping me with various issues and is currently resolving them. Chief please give officer J.A. Llorente a huge THANK YOU for me I GREATLY APPRECIATE HIS KIND EFFFORS IN MY CONVERNS & GETTING ME THE HELP I NEED!! I’ve NEVER had an officer be so understanding & patient with me. I am mentally ill so I HAVE THE UTMOST RESPECT FOR OFFICER J.A. Llorente!!!!

JJ

Officer L. Forniss, Jr.
     8-12-18

Officer Forniss was extremely caring, professional, and kind while handling our car accident. He made sure everyone was alright and not injured and also pulled my son aside, who was the driver and cause of the accident, to provide reassurance to him. I am very grateful for his kindness and encouraging words to my son. We were all very blessed to have him work our accident and quickly move us to safety.

AC

     8-12-18

Hello,
Please pass this email onto Chief Acevedo, To everyone involved in solving the murder of the Houston cardiologist and finding Joseph Pappas -- congratulations on a job well done!!
LC
Sheboygan,WI

LC

     8-3-18

Well done, Chief Art Acevedo et al. I just watched a clip that you had caught the bicyclist who shot the cardiologist, and saw the very small bit of video that was your lead. You guys are the best. I am so impressed - great work, great sleuthing.
Keep up the good work.

BS

     8-3-18

Dear Chief Art Acevedo,
Thank you for your strong words earlier this year condemning gun violence and sharing that you have "hit rock bottom" with inaction on gun control. Please continue to work strongly to end gun violence.
As a native Houstonian, I and nearly everyone I know has been tragically touched by gun violence in our community. Considering the other challenges and mental health barriers our community deals with, guns are too often seen as a "solution" to problems. Guns are too accessible, too efficient, and too good at doing their job.
I urge you to continue speaking your strong message to end gun violence, enact common-sense gun policies, and limit the number of deadly weapons in our city. Please work with other city leaders to prevent future tragedies in Houston.
Once again, thank you for taking a strong stand. Please continue to fight strongly to end gun violence.

MD

     8-3-18

I watched the live news conference given by your Chief on CBS news app. I was very impressed with the Chief and your department. Keep up the good work. I’m a news junky and appreciated his comments regarding the press and the first amendment – he gets it. Thank you.
PS
– Fond du Lac, Wisconsin.

PS

Officer Ortega
     8-3-18

Officer Ortega was very dignified and respectful in his approach to evaluating my case.

AS

Congratulations to the Chief and the entire Department!
     8-3-18

As a citizen of this city for the last 60 years, I appreciate your work and the extraordinary success in solving four murders within the last two weeks.
It is reassuring to live in such large city with such competent police department.
Thank you, chief Acevedo and to all your staff for keeping us safe,
MW

MW

Congratulations to the Chief and the entire Department!
     8-1-18

As a citizen of this city for the last 60 years, I appreciate your work and the extraordinary success in solving four murders within the last two weeks.
It is reassuring to live in such large city with such competent police department.
Thank you, chief Acevedo and to all your staff for keeping us safe,
MW

MW

Hello HPD...
     8-1-18

I am so sorry I can't remember the officer's name who came out to help my neighbor HN at 1752 S. Gessner Road 2 weeks ago July 19th I think), but I was so concerned about H at the time that was my focus. Officer I want you to know what you helped do. Adult Protective Services and I worked with H to contact his family. Because you helped us find him alive we were able to get contact information for his family from him, and get them to Houston. Sadly he had colon cancer, and passed away on Sunday July 29th, 2018. If you hadn't helped us help him he would have died alone, and it would have been much harder to find his family. He was such a sweet man who lived life to the fullest. Always smiled. My husband and I saw him 3 days before he died at the hospital, and he was still smiling. Thank you for calling HFD out to help him, and for being there. You're a wonderful person too.
Always...

SN

     7-26-18

I would like to send a very special thanks to all the police department for all there work. Thank god for each and everyone of the Houston police department. i send each and everyone of them a special pray . May god bless each one of there families Thank you awesome men and women of the law enforcement.

BJ

Art Acevedo
     9-19-18

Hi,
I wanted to take a moment to thank Chief Acevedo for brightening my morning! His response to Senator Cornyn helps to promote a meaningful, data-driven conversation regarding automatic weapons. I respect his willingness to stand up as a professional, citizen and human being.
The city of Houston is fortunate to Chief Acevedo. He's a light shining in the darkness of much of our country today.

HT

Officer Tommy Ha
     9-20-18

I was inadvertently speeding at the tail end of a school zone near Spring Woods HS after I had passed by the school on Monday, September 17. Officer Ha rightly pulled me over and patiently explained to me the speeding infraction with kindness and sensitivity. When I told him that I was a teacher at a nearby school and of all people should have been more attentive to where the school zone ends, he graciously agreed to let me off with a warning. I would like to heartily thank Officer Ha for his act of magnanimity and also for his professionalism in enforcing the speed limits in school zones to protect our city's children. To me, Officer Ha represents the best of HPD in that he does his job of policing well, but he also possesses a pastoral touch that is so necessary for building good relations between the police force and the wider community as we all strive to live together in harmony.

AT

Officer Susan Jeffrey
     9-20-18

I would like to express my gratitude to an officer that went beyond the call of duty to help my husband and me while visiting your city on Monday. We went to Minute Maid for the first time not knowing what to expect. We waited to purchase tickets as friends and family said it is a Monday night game and there would be no problem. But there was. We did not know it was "ring night" and was sold out. We had already paid for a room and a cab and were devastated! We called my daughter and she was able to purchase tickets for us(at twice the cost) on Stubhub. She emailed them to us. We then got in line and went through security and were told we could not use our device to get in. I wanted to cry as my husband had waited so long to be able to go. Officer Susan Jeffrey saw how upset we were and came over and tried to help us right away. My husband and I are not very tech savvy and did not know what to do. She was so kind and patient with us and helped us by telling us to go to the business area at the hotel across the street. When finished we walked back across the street and there were hundreds of people in line. We were upset at the prospect of getting in line for the second time when we saw the officer standing there. She helped us to get in and we were able to get in just in time for the game to start. We were so overwhelmed with her help and kindness that we both hugged her. She is a credit to your department and her profession! In this time of police negativity I wanted to point out the acts of this officer were very much appreciated.

MK

Officer Erica Hinson
     9-21-18

My husband is former HPD Lt. He was a 25-year veteran of HPD before he passed away in 2002. Our grandson, WB, is currently in the Police Academy (Class 238). During one of the classes the cadets were told they had the option to use the badge number (if available) of someone special. Wyatt stated he wanted to use his grandfathers number. However, I didn't know what that number was. After a few phone calls I was directed to Officer Erica Hinson. I explained my situation. Officer Hinson said she would investigate the matter for me and phone me back by the end of the day. In less than 2 hours Erica called me back stating she had found my husband's badge number! She explained that W would have to make the request in writing and after received would make sure the badge number was made available to him. Chief Acevado, in this political climate where we hear nothing but bad news about the police I wanted you to be aware of the kindness of Officer Hinson. Wyatt was thrilled to learn that the badge number was found and through the efforts of Officer Hinson the HPD tradition is still alive and well within our family."

TH

3 officers
     10-8-18

I don't know who to send this to but would like Chief Acevedo to be made aware of what happened to me on Sunday night October 7,2018. Doubt very seriously that this will be brought to his attention but here goes. On my way home from work on I-10 east one of my tires blew out. I was in a very scary part of town. With AAA on the Bluetooth on my phone helping me. A man on a bicycle approached my car and offered to change the tire for $10. I told him no thanks someone was on the way to help me. The person from AAA heard the conversation and asked if I needed police assistance. Because of where I was I said yes. No street lights, no parking lot lights, nothing. AAA was still on the line with me when a few minutes later the man approached me again, this time demanding money for food. AAA heard the conversation and told me that officers were on the way. I told the man this and he rode off. About 4 or 5 minutes later 2 police vehicles showed up. A car and an SUV with 3 officers. It was obvious the tire was gone. I explained to the officers about the man on the bike and the person from AAA confirmed since she was still on the phone. These officers sat with me till the tow truck showed up about 15 or 20 minutes later. By the time the tire was changed it was 1 AM and all I wanted to do was get home. I did not get the names of the officers, I wish I had. We never hear good things on the news anymore about our police officers. I will be telling all my friends and anyone I meet about these 3 officers. They were great. This incident happened at Waco and I-10 east just last night. Hopefully there is some record and you can find out who these officers were and thank them for me again.

DB

Officer Kenneth Bigger and Officer Gary Moran
     10-8-18

Good morning! I would like to commend Officer Bigger and Officer Moran for voluntarily assisting us with our neighborhood parade. Mr. Biggers was in attendance at one of our neighborhood meetings and he heard that we needed assistance protecting our kiddos during the parade. He volunteered his efforts and even brought his partner to help. The officers could not have been sweeter to our kids. They showed them the patrol car, let them turn on the sirens and even posed for several pictures. They were absolutely fabulous and it was so nice being able to relax during the parade, knowing they were protecting our group. Please join us in thinking them for their volunteer efforts to our community. We are so grateful.

CH

J.A. Chase
     7-13-18

I was caught in the flash floods on July 4th. When the waters receded, Officer Chase tried to move my car out of the middle of the road, but it was full of water and too heavy. He stayed with me in the pouring rain and called a tow truck to remove the car. I was very traumatized from being trapped in the car. Officer Chase was so kind and helpful. I am very grateful for his calm control of the situation.

KT

Officer McHenry, Officer Olson
     7-11-18

I am the property manager of Elder Street Artist Lofts.  I had a (possible) domestic dispute in a resident's apartment.  The officers called several minutes before arrival and were extremely professional and calm entering my building.  After taking my account & details of the situation they knocked on the resident's door; the resident opened immediately.  Both officers spoke calmly, clearly and kindly to my resident.  This became a  "wellness check" due to the nature of the call and they informed the resident they would need to do a walk thru the apt to be sure no one was injured & it was safe and clear. *primarily due to someone else being in the apt*. The resident denied that anyone was in the apt MULTIPLE times to the officers-upon entry they saw the other person in question.  Again, the officers spoke calmly, clearly and kindly to the additional resident.  This situation could have gone so much differently with a terrible outcome.  They kept professional and respectful. I cannot say enough GREAT things about these officers. I wish I had more space to type more about these awesome gentlemen.  GREAT JOB HPD! YOU ARE DOING IT 101% RIGHT. THANK YOU! Give them tickets to an Astros game! :)

SB

Officer S.M. Dalmas
     7-10-18

This is the nicest man and police officer. My daughter wanted a picture with him so bad, he was very busy but took the time to take a picture with my daughter. She also wanted a hug and he gave her a hug. If you are able please share this image with the officer. Thank you. C & AR

Officer Fernandez
     7-4-18

My name is M, live in Florida. Im a double amputee. I just watched the video of him dancing with the girl in Wheelchair. I was moved to email and say that I was touched by this. Officers don’t get any credit for what they do..... all officers have my respect for all they do. Tell officer Fernandez , your a hero for what you’ve done

MJ

Station Commander
     7-3-18

How are you..?
I am sitting in Shanghai International airport heading home to Melbourne Australia catching up with new from home on the internet and seen an article of one of your officers Sandy Fernandez dancing with a little girl in a wheel chair,
I just had to make contact with you guys as it brung a few tears to my eyes guys, how cool and how caring , extremely nice to see, so when ya seen officer Fernandez please say to him he is a caring guy ...so cool ....
Can’t wait to get home to hug my daughter Best regards to all and stay safe

Thank you
Have a great day
Best Regards
WC

Dear Chief Acevedo,
     6-25-18

Thank you for your courageous and principled stand in speaking out against separating children from their parents. This kind of human decency is what will truly make America great again, and we need more of it.

I know you've probably received criticism for your position. Please know that many others of us are grateful.

With profound respect,
Susan Palwick
Reno, Nevada

Kirsten Koryciak
     6-19-18

All too often, we see the worst in people and how they treat others. In this case, it was truly refreshing to read about Ofc. Koryciak and her efforts in helping a gentlemen she assisted who was not having a good day and struggled with an illness. (Diabeties) I suffer from this disease and know how important it is to get immediate attention when having an episode. This email is simply to commend Ofc. Koryciak and her dutiful efforts to assist another person in need. Its very heartwarming to see acts of kindness like this where we all too often forget what it's like to help others in need.
My hat is off to Ofc. Koryciak for a job well done.

Best Regards, DP

Hello,
     6-15-18

While cycling in downtown Houston this afternoon, a driver pulled up close behind me at a red light. What the driver (and I) didn't realize is that an HPD SUV was nearby in another lane. The instant the light changed, the driver honked at me twice. That's when the PA system of the HPD SUV blared, "DRIVER -- BACK OFF. GIVE THE BICYCLE ROOM."

WOW. I signaled "thank you" but wish I knew who to thank for his concern. Thank you HPD for "suggesting" Houstonians become more bicycle-friendly. I am sincerely grateful.

BW

Dear City of Houston Police Department,
     5-25-18

On Monday afternoon my vehicle suddenly stopped, and I called my insurance company about 50 minutes later I received a jump; then about 15 minutes later my vehicle stopped again in the middle of the road. My battery on my phone was getting very low and I had gotten out to charge my phone, but I saw Sgt. Cowger and I did not want my car to be towed as I was waiting for a tow truck per this feature is included in my insurance. The officer took my phone to his vehicle and charged it for me and waited with me to avoid someone hitting the back off the car due to where it was positioned. I then called my insurance company because I was informed by the officer that I had given the wrong address to the insurance company. I called them and we both waited awhile before reaching out again, at that time I was given the driver's contact and Sgt. Cowger called him and spoke to him several times to get an update on when he would arrive. The tow truck did not come until about 4: 57 p.m. when it was pouring down raining and the officer had waited out there with me for over 2 hours. Sgt. Cowger went above and beyond to ensure there were no accidents. He really serves and protects!

Best,
LA

Thank you
     5-18-18

We would like to thank Officer Arlotta and everyone involved in the speedy recovery of our stolen merchandise on May 15, 2018. They worked very hard to resolve the issue in a courteous, professional manner. We are very appreciative.

M & MF

Officer Nathaniel Waldie, Officer Jack Carlton
     5-7-18

I just wanted to send a heartfelt "thank you" to the officers above and all of the HPD officers that responded to and have worked on this case. Officer Waldie, specifically, had numerous hurdles to jump to get any charges brought in this case and his professionalism and diligence have been stellar. All officers have really gone above and beyond in their assistance and I will forever be grateful to them. Thank you for all that you do...

SG

Last night
     5-1-18

Last night, April 30 my son and I were attending the Yankees/Astros baseball game there at Minute Maid Field. Between around the 6th inning change……….there were two groups of about 4 each sitting in front of us……….we were In the ADA section 161 as I am a disabled veteran…………these two groups in front us started raising there voice at each other and getting into each other “faces” and it was rapidly about to become a physical match up.

My son noticed a police officer to our left about 15 feet away. We were able to get his attention and bring to his attention this potential fight. Sgt Egdorf stepped right in and very professionally spoke to the two groups. I do not know what he said for it was lightly spoken but it was like pouring a bucket of cold water of both groups. They separated, said down, and become real quite……………..their problems between each other ended.

I want to compliment Sgt Egdorf for handling this situation and bringing it to an immediate end and his professionalism.

The Houston Police Department needs to recognize Sgt Egdorf for his ability to take a HOT and turn it into a COLD situation…

Sincerely,
Signed
MB

Good morning HPD,
4-30-18

Happy Monday to you all! I just wanted to pass along a big THANK YOU this morning to an officer that was driving North bound on Beltway 8 near the West Park toll around 615am. I was on my way to work and having a very busy week ahead of me I was deep in thought & not fully focused on my speed! Your officer pulled in behind me and gave me a flash of his lights as a warning. I immediately looked down to realize my error. That simple warning flash gave me the gut check I needed to adjust my focus back to the road. Your officer could have easily pulled me over and given me a ticket but did not & I wanted to pass along my sincere & heartfelt THANK YOU!! I know you all don’t receive enough good credit nowadays so I wanted to make sure that I gave credit where it was due. Whether your officer knew it or not, he made my morning! Thank you again and have a great & safe week.

Ride along
     4-30-18

I had the opportunity to ride-along with Officer Brumley out of Northwest division. Of all the officers I know, and I know quite a few, Officer Brumley is one of the most proactive. It was obvious in my 8 hour shift with Brumley that he's not only a major asset to the Houston Police Department, but a major asset to the surrounding community as well. Bromley doesn't dodge the dangerous calls, he seeks them out. He's a very productive member of the department, and it shows in his method of patrolling. His high caliber expectations for himself and constant level-headedness kept giving me the impression he's a field training officer -- to which I was surprised to hear he wasn't (yet). I would like to thank Officer Brumley as well as the supervisors at Northwest division that allowed me to ride along in 5F20s this evening.

RN

Hello,
     4-23-18

I was so happy to see increased police presence on Bissonett Street near 59 SW FWY. I didn't notice any working girls today. I hope those women/girls aren't being trafficked. A few weeks ago, I saw "working" girls that looked 14 or 15 years old. Breaks my heart. The men that seek their services are just as bad.

I pray that those children are safe. I pray that the officers are safe. Thanks for all that you do and keeping the community safe.

L P

Officer F. Sierra, Officer with illegible hand writing
     4-22-18

My car was broken into (passenger window smashed - glass everywhere). In the big picture, it was certainly a minor incident, but I was with my wife and two young kids at the park and it was quite a shocking experience. I was in a bit of a state.

Two police officers arrived at the scene within 15 minutes of me calling in the incident. The young one with bad handwriting spoke with us and wrote up the report. He was calm, friendly, empathetic and patient. He communicated clearly, and gave rational advice. I was surprised how much better I felt about the whole incident after the officers left.

This (alone) obviously isn't behaviour that is going to win anyone a medal, but I so rarely come in contact with the police that this one incident will make a lasting impression with me. After the hundreds of cop shows and negative news stories, I almost forgot that the cops are the good guys doing a largely thankless job. Thanks for the reminder.

DL, XG

Traffic in the Galleria area
     4-21-18

I just wanted to reach out about the way the police department handled the influx of traffic in the Galleria area, particularly Friday, April 20.

I work off of Bering near the funeral home and not terribly far from Second Baptist where the public shuttle was being run and I dreaded the work day, fearing that the crowds and traffic would be overwhelming. I have to say, I was unbelievably impressed with how smoothly everything was run due to police presence! At Woodway and Chimney Rock (the route I take to get home) they had everything handled beautifully. Major props to the police force!! It was very organized!

I just wanted to take a minute to say thank you, not only for the amazing job done yesterday, but everyday!! It really inspires Houston pride! Thank you!!

Sincerely,
MFK

Hello,
     4-16-18

I just wanted to congratulate your mounted section on going bitless and barefoot. I wish more riders of all disciplines would do this and realise the advantages to both horse and human of doing this. It is refreshing to see this happening. I’m in the old country (England) but word gets around quickly these days!

I would be interested to know how you came to this decision and if you think other police depts. might be taking it up in the US. Well done, and best wishes!

GG

Commendation for Officer Kiper
     4-7-18

I would like to commend Officer Kiper for his efforts the other night that resulted in the retrieval of my stolen cell phone and putting the thief behind bars for the night. While a stolen cell phone is not very high in terms of seriousness, it meant a great deal to me not to have my stored information in a thief's hands, not to mention being out a cell phone. I have no doubt that his willingness to stay and sort thru video, (using his own personal phone to do so), making the effort to contact the DA in the middle of the night and believing me when I told him who did it made that possible. Not every officer would have done so or even put in half the effort that he did. His actions exemplified what I had hoped, but not expected, an HPD officer would do, and I am most grateful.

Please thank him for me,
Sincerely,
TP

Car #46017
4-7-18

On 3/27/18 I was rear ended. HPD was called. I had my 8 month grand daughter in the car with me. Unfortunately I did not write down the officer’s name but I was able to take a picture of the number on his car. He was in car #46017. I wanted to let you know the officer was very patient and calming. As you can imagine I was very worried about my grand daughter. He was thorough and courteous, reassuring me, while getting all the necessary information, that my grand daughter was fine. ( She was taken to the ER and she was fine. )

I don’t know if I thanked him properly for helping me through a stressful time. Please let him know how much I appreciated his assistance and reassurances.

SH

Officer M.A. Boozier
     3-26-18

Hello, In this present climate, it is reassuring to have an officer of the caliber of Officer M.A. Boozier respond to a call. Unfortunately, the recovery of a hand gun has become too common for us here at National Car Rental. Officer Booziers’ response time was lighting fast; so much so that a visiting co-workers commented “ I wish we could get that fast of a response at IAH.” We here at National were little unsettled, yet Officer Boozier reassured us and patiently waited as we gather the materials she needed.

Oftentimes, one only hears negative things about our police force. Good deeds may go unnoticed, but not this time.

When time permits, please let her know how much we here at National Car Rental value her commitment to uphold the law of the land. What a credit to the Houston Police Department.

Kindest Regards,
DB

Congratulations
     3-22-18

This morning I watched for a long time the news as it followed the police effort to retain a driver who was clearly having major difficulty. It took a very long time and there were multiple police vehicles following the car in question. They didn’t hassle, they didn’t charge, they cleared the traffic and followed for a very long time. When finally, for about the fourth time, the car appeared to be stopped, the police cars went away, more confrontive personnel in more military like apparel blocked the car, removed the clearly seriously impaired driver, loaded him into an ambulance and took him away.

In the entire experience, no police vehicle was damaged, no one was injured, it took a pretty long while but the patience paid off.

It was really a fine performance of smart policing. Congratulations!!!!

The video should be shared with police units around the country who have a tendency to be a lot more products of bad movies……

JH

Made a tough situation better
     3-20-18

I am from St Louis, MO and was in town for a funeral. 3 motorcycle officers from Houston PD escorted our funeral procession on Saturday 3/17/18 in the morning. They did an awesome job. My friends and I were impressed w/ their professionalism (looks like a dangerous job) and kindness. Made a tough situation better. Thank you very much!

PS

Above and Beyond
     3-19-18

My wife and I arrived at Hobbie Airport at 8 PM on Thursday, March 8th. We had a hotel reservation that turned out to be booked at Houston's other airport, a 45 minute $100 cab ride away. We did not know what to do. Office C.Nguyen was in the airport and took us to the baggage claim area where there was a touch screen that listed nearby hotels. We did not have a cell phone so he graciously gave us his personal cell to call a hotel. Without his help I'm sure we would have been stuck at the airport all night. Not a good thing for senior citizens like ourselves. Office Nguyen went above and beyond and his friendly demeanor put both my wife and me at ease.

He is a credit to your police force.

D & KT

Officer Matt Williams
     3/13/18

In the grand scheme of things, this was a very minor incident - a lost bag at the Hilton of Americas Hotel during CERA Week to be precise - but the fact that Officer Williams gave it the extra level of attention he did meant a great deal to me. The missing bag contained tax forms for my entire family - so I was VERY concerned about getting it back. Officer Williams took the time to speak with individuals who had been in the area the last time my bag was seen, and he also reviewed surveillance footage (what little there was) in an effort to track it down - far more than the security staff at the hotel did on my behalf. In the end - it was an interview that Officer Williams had with one of the witnesses (that I was present for) that led to my bag's whereabouts. Without that follow up interview - I may never have seen my bag again. I did not get the chance to properly thank him before I left town - so please convey my extreme gratitude to him - he is a great representative of the Houston PD.

JS

Officer Tuan Nguyen
3-10-18

I would like to recognize officer Nguyen for his professionalism as the officer on duty for the 35K timeline (@mile 22) at the Houston Marathon this past January. His professionalism guaranteed our safety pre, during and post event and his openly enthusiastic attitude fostered a pleasant environment as he cheered on all the runners throughout the 6 hour event. Office Nguyen is an asset to the Special Ops Division and an excellent ambassador for the professionalism of the Houston Police Department. Please recognize Officer Nguyen on behalf of myself and my company, MYLAPS Sports Timing. It was a pleasure working with him! Thank you.

DB

C. E. Austin Police Officer
R. Kolenovic Police Officer
J. Caten Police Officer
     2-27-18

I would just like to let you know that those officers did an outstanding job of dealing with that guy (Suspect) this morning. I was at the station and I saw the entire thing. I know the guy they took to jail and he was wrong and acting like something was wrong with him. He is always here trying to hustle a few dollars but he started bothering people going into the store. I saw him peeing on the ground and then he tried to fight a man on a bicycle, but the dude (man) hit him with his umbrella and rode away. Those officers showed and gave him plenty of chances to leave but he wouldn't. The way things are going with the police this could have gone a lot worse but it didn't. They handled everything in an excellent way (manner). Police don't get enough credit for what they do and I just wanted to let you know that they did a good job today.

WS

2 police officers
     2-26-18

I would like to thank the 2 police officers that were dispatched to our home this morning after we called with a possible intruder in our home around 5:30 a.m. Fortunately, no intruder was found. We felt bad for wasting their valuable time but was reassured we did the right thing. Unfortunately, I only thought to look at their names as they were leaving. Thank you Officer Richardson and to the first officer who arrived. It made us appreciate police officers even more because they were possibly putting their lives on the line for complete strangers. Please forward to the 2 officers who took care of us this morning.

Kind regards,
J and DP

Hi
     2-21-18

My partner and I recently visited Houston on holiday from Christchurch New Zealand, your city was stunning as well as its surrounding areas and further afield.

We loved our visit and were impressed with the city itself.

During our stay we met a number of mounted police officers, who were extremely helpful and polite. They also looked extremely impressive on their beautiful horses. They were happy to give directions and general advice to us, which was great, whilst monitoring the traffic flow and what was going on in the neighbourhood.

(I did ask if they minded me taking a snap, before I did).

I thought I would share some of the snaps I took, maybe you might find them useful.

We will visit again. Thank you.
Kind Regards
CS

Officer came to help
     1-29-18

My friend's car was smoking and refusing to drive as she was carpooling us to school. Officer Jackson was assisting a three car accident near by. When he finished with the accident, he came to help the three of us. Officer Jackson stayed with us through the entire expierence. He helped us move the car to safety, contact the right people, direct raffic around us, and make sure we were safe throughout the whole expierence. Officer Jackson went above and beyond for both traffic incidents on a Monday morning. Thank you, Officer Jackson!

TH, KJ, and OM

Chief Acevedo,
     1-28-18

I want to commend two of your officers, Dave Farrington and Sgt. Kyle Englehart. On Friday January 26, I brought my eight year old autistic grandson, MB, out to the Air Support division at Hobby airport to see the operation. We were met by officer Farrington and he invited us inside the hangar. Both officers made the visit very special and began showing an incredible interest in M and gave him a personalized tour of the hangar and the aircraft.

M was having a very difficult evening and I was so impressed to see both officers recognize the issue and get down on his level and make a point to very intently communicate with him making his visit absolutely unforgettable. M has still NOT stopped talking about his new friends. What an impression they made on this young boy’s life. It makes me exceptionally proud since am also retired from the Houston Police Department. Thank you again for your service to our community and please pass along my thanks and commend Officers Farrington and Sgt. Englehart for opening their hearts and showing such great compassion to M. This is something he will remember the rest of his life.

Thank you and God Bless.
MG

Good afternoon,
     1-8-18

My name is FM. On December 20, 2017, I received a citation from officer Davis, M, Badge # 6480 for speeding. During his traffic stop, he presented himself in a very respectful manner and was extremely professional. I was accompanied by my family at the time. Throughout the traffic stop, he explained the violation I committed and was very helpful in providing the information needed to take care of the citation. Most importantly, my family felt safe that night. As an ARMY combat veteran, command presence is everything and officer Davis displayed his professionalism throughout that period of time. This email is to appreciate the courtesy given to us by Officer Davis and as a veteran I thank him for his service to the community.

FM

A note of thanks to Officer D. H. Holling at the Houston International Airport
     January 1, 2018. (I believe that was the date)

This is really is just a thank note to the officer for taking the time to assist me in retrieving my phone that I had left behind in the Houston International Airport Immigration Area. After having left the restricted area, I realized I left my phone in the restroom area, after not receiving any help from the SouthWest Airlines, I asked Officer Holling for assistance. The officer took the time to go back into the Restricted Immigration area and retrieve my phone for me. I appreciated this.

Thank you very much,
TL

Outstanding Officer
     12-27-17

The purpose of the original submission of the commendation was to recognize the professionalism and courtesy of Officer T. Huerta. Officer Huerta was dispatched to me and my children after a window was smashed in our vehicle and all our luggage from a Christmas trip was stolen. Officer Huerta took his time with us and calmly walked us through the questions he had to ask. He gave us advice and never made us feel like the crime we just experienced was trivial. This occurred on December 27th at around 9pm in the parking lot of Lupe Tortillas on Shepherd Drive. While I live in Oklahoma, both of my sons live, work and attend UH in Houston and I am glad to know such outstanding officers are keeping Houston as safe as possible.

K A

I had to write about the wonderful care and attention we received from your Officer C. Tierney.
     12-18-17

Scenario: My son (22 years old) and his girlfriend got a Christmas gift for tickets to Rockets/Spurs game for December 15th. After the game I got a panicked call they were walking the streets and could not find his truck. They were cold and scared and after 45 minutes I got into my car and drove down from Spring and arrived at 12:15am. After driving the streets, calling the towing company to ensure the truck had not been towed, I called 3-1-1 and Officer Tierney came and met with us. It was 3am. Officer Tierney was kind and attentive. He also located the truck 10 minutes later. We were so thankful. He was never demeaning to my son for forgetting where he parked. Thank you for having Officer Tierney in your department. In addition, thank you ALL for what you do for the public.

With admiration and appreciation,
RC

Hello:
     12/17/17

On Sunday, December 17th, 2017, I was stopped for a traffic violation by Officer R. Bates. He was very professional and nice during the traffic stop. He was informative on how to handle the traffic ticket and even provided directions to the courthouse. Being and African American woman in the climate of today's world, it can be scary experience when a police officer pulls you over. Officer Bates renewed my faith in law enforcement. This experience has shown me that there are officers in the City of Houston that care about the citizens and take pride in treating all races equally. Please send my sincere gratitude to Officer R. Bates.

Best Regards,
LB

For Chief Art Acevedo,
     12-12-17

On December 11th, 2017 , at approximately 11:30 am, Your Officer SAMANTHA NICOLE NAGELHOUT, was off duty, driving through my City. As she cross Woodlands Parkway at I-45, she noticed a white male in a blue hoodie looking over the edge of the overpass bridge. She later related to my Officers that the man looked stressed and she felt as though he was pondering committing suicide by jumping off the overpass. Officer Nagelhout stopped, identified herself to the man and engaged the man in conversation, asking him if he needed help. After some conversation, she was able to get him off the overpass and to a local restaurant where my Officers met with her. The man admitted that he had just lost his Wife, his child, his job, and truck and saw no reason to live. He stated that he had intended to jump if your Officer hadn’t intervened. There is no doubt that her actions saved this man’s life. I would like to forward my thanks to her and to Chief Acevedo for this. Her selfless act saved a life. She could have looked away. She could have not cared. But instead, she showed compassion and understanding. She acted in the finest tradition of a Houston Police Officer. I intend to nominate her for a 100 Club award if Chief Acevedo agrees.

Chief A.T. Walters

Commendation for Officer Cory Christina and Officer Thomas Haisten
     

Both officers were at DA Intake filing charges when an employee with the clerks’ office ran out frantic telling the officers her car had been broken into and a male was inside the car. The employee stated there was a pistol in the car and the other responding officers did not know this. Officers Christina and Haisten immediately ran out of the building to assist the clerk's office employee. The male was arrested by other responding officers and the firearm was found secured in the vehicle. The clerk employee was most appreciative of the officers’ assistance. I was impressed they both jumped into action without hesitation, very commendable.

Lt. MC

Amazing Service
     11-24-17

Thanks to the officers who attended a noise complaint last night at Tanglewood at Voss building. Response time was less than 10 minutes and the issue taken care of right away.
Amazing service! Thank you all!

Sincerely,
KM

Getting the task done
     11-22-17

On 11-13-2017 I presented a complaint with the Auto Dealers Division because the vehicle I had purchased had not been registered by the dealer for 6 months and I felt like I was being defrauded by the used car dealer. Within just a few hours Officer Shannon called and said she was going over to the dealership and get to the bottom of it. As of today the vehicle is registered and I have my plates all thanks to Officer Shannon and the tenacity she showed getting the job done. She told me the vehicle would be registered by Thanksgiving and sure enough it was. I commend Officer Shannon for her professionalism and zeal in getting the task done.

You should be proud to have her on the watch!

KA

Dear Chief Acevedo,
     11-20-17

I would like to thank the Houston Police Dept. S. Gessner Station, Night Shift Officer Rivera. I conducted my Ride Along Saturday, November 11th, 2017, as part of my Houston Citizen's Police Academy training. I rode with Officer Rivera who is a professional in every sense of the word. He showed compassion and caring to each citizen he spoke to. He is a very diligent and hard worker – we took calls that weren’t even his because he wanted to keep the board cleared. We answered several different type of calls, one being a fatality.

Part of our training at the HCPA is each week two different divisions came to speak to us. During my Ride Along, I was able to experience what they taught us in class. The Vehicular Accident Div. told us that even though there might be police cars blocking the road, have freeway exits/entrances closed off, people still find a way to drive right through the blockade and through the accident scene. The Officer told us about how a HPD Officer was killed and several others seriously injured because of a person driving through a scene. I had a hard time comprehending how a "reasonable" person would just drive through a scene when you can clearly see patrol cars blocking the area off. Well... I experienced that first hand on my ride along. We had to set a perimeter and close off the feeder road for the fatality. There was barely enough space between the two patrol cars and a person still drove in between them.

The person was cognizant of what he was doing because he slowed down to make sure he fit in-between the cars. The lights on all the patrol cars were flashing and we put the siren on and the driver just kept going.

That was crazy observing that! I highly recommend everyone going through the HCPA and experience firsthand what Officers go through.

I have been telling everyone I can about the HCPA. I have posted it on social media and am handing flyers out to people.

I am excited about this program and want everyone to know about it.

Thank you and Have a Blessed Day,
SJ

Dear Chief Acevedo,
     11-15-17

Recently we had a situation where a "device" of unknown origin and danger was found in our residence garage. We contacted HPD and Officer Masters came within a few minutes to help us. He was very professional, and immediately recognized the situation as an old WW2 hand grenade or other explosive wartime device.

Officer Masters called his supervisor Sgt Lancaster, who also recognized the need for support assistance and he called the HPD bomb squad.

These men promptly came and quickly went about to discover the device's origin and potential danger. The HPD bomb squad used tools and showed the device to be an old Japanese Army explosive device which had been neutralized many years ago.

The HPD team removed the device for us for proper disposal.

We wished to let you know how grateful we are that your men came to give us valuable help at our home in this situation.

Our thanks to these men. It speaks well for HPD training in such situations.

Warm Regards,
H and KD

Greetings!
     11-7-17

This evening at Starbucks three different police personnel came in. Two were in uniforms (one maybe a constable) and the wore other dress shirt and tie, with a badge hanging around his neck and a holstered gun (that scared me, so I was glad his badge was clearly displayed!). What impressed me was they all gave others, myself included, a genuine smile or nod of the head greeting. Likely they were there on a break, yet they maintained professional integrity and patience (one officer was getting a barrage of “what is the law?” type questions).

As much grief circulating around about the police, I feel it’s important to pass along what I witnessed. I appreciate the friendly police presence and hope one day more people will again see officers as caring humans trying to help keep us safe.

Kindly,
Tanya Jackson

HPD Kush Task Force
     11-7-17

I wanted to say thank you, and let Chief Acevedo know that the HPD Kush Task Force and specifically Officer John Guerra were invaluable during this operation. We couldn’t have done this without them.
Detective Lonnie Gall
Austin Police Department
Organized Crime Division
Narcotics Conspiracy Team
Brief Summary: We received information from a Crime Stoppers Tip about a group that was dealing large amounts of K2 (Synthetic Cannabinoid) in the Austin area. The tipster stated the suspects were going to Houston to pick up a large amount of K2 (Synthetic Cannabinoid) to bring back to the Austin area for distribution. An investigation was initiated and several of the suspects were identified. On 11-04-2017 surveillance indicated the suspects were traveling to Houston. Members of the OCD Narcotics Conspiracy Team, and DEA Tactical Diversion Squad coordinated with the Houston Police Department Kush Task Force and surveillance was conducted on the suspects. Surveillance was maintained on the suspects as they traveled back into Austin TX. The Henry 700 patrol shift conducted a Felony Car Stop on the vehicle and 4 suspects were taken into custody. A probable cause search of the vehicle found 74.32 kilos of K2 (Synthetic Cannabinoid) in multiple trash bags.

This seizure represents 222,960 individual doses of K2 (Synthetic Cannabinoid) with a street value of $1,114,800.

This case has been accepted for federal prosecution and is ongoing

Astros parade and celebration
     11-4-17

I would like to commend the entire Houston Police Department for there outstanding handling of the Astros parade and celebration. I was not in attendance but watching the festivities on TV at home. I was impressed with how every officer I saw was waving and smiling to the crowd. The SWAT teams placement and SWAT officers in full gear sure sent a message that the people were being protected, and, I think would given anyone second thoughts of doing a foolish act of any kind. The Horse mounted officers, to the officers on watch all over the Parade route were a credit to officers Nation wide. Bravo to all those in BLUE who made this an event for the entire nation to LEARN HOW IT IS DONE.

Thank You, RC

Police were extremely friendly
     10-30-17

Last night I was at game 5 of the World Series. Right after we won and everyone was filling into the streets a mounted police officer was nice enough to let me pet his horse. The horse must have been hungry because it tried to eat my hand. So the officer reached into his bag and gave me a treat to feed the horse, which it loved. Then he allowed me to take a picture.

It’s a small thing. I’d be surprised if the officer even remembered it, and unfortunately I never got his name or I’d include it. But with all the excitement the police were extremely friendly, professional, and allowed people to celebrate without interference. I just wanted to take the time to say thank you to that officer in particular and all of the Houston PD for helping make a visitor to your great city feel more than welcome.

Thank you Officer C. Vargas
     10-27-17

Officer Vargas handled my concern with kindness and professionalism. He allowed me to feel safe in my home again. I want to thank him for his kindness and professionalism.

Thank you Officer Vargas. Thank you for being calm being respectful , listening to me and treating my concerns with kindness.

LR

Impressed by their professional duty performance
10-27-17

On Wednesday 25, 2017 my adult daughter, LD, was involved in a minor traffic accident in Houston. She called me and I advised her to contact the HPD dispatcher and request a unit. I live in Hockley and decided to drive to the accident location to support my daughter.

When I arrived I introduced myself to the 2 Houston Police Officers of unit 20G55B who had responded to the scene of the routine minor accident. They are Officer I. Ilag and Officer R. Kennedy. Immediately I noticed that, while this was a routine call, both officers were not treating it as routine. Their manner and enthusiasm exuded a feeling of customer service. Their demeanor towards my daughter put her at ease even though she was involved in, what was to her, a stressful situation.

I have spent my life as a peace officer, working with peace officers, and I was impressed by their professional duty performance. Their investigation was thorough and competent. They were respectful to everyone and controlled the scene well.

Their performance was credit to them, the Houston Police Department, and the law enforcement profession.

JD

Commendation for Sgt. Bryan Wigley, Officer Ryan Ware and Officer Casey Curry
10-19-17

We had a rash of several BMVs in a concentrated area near Oak Forest Park (2100 Judiway) happening late at night and early morning hours. A few residents brought information on the most common days and times this happened to our North Division DR team at our Positive Interaction Program meeting. Our North Captain Harris and his officers passed along the information to the night shift Hot Spot team who were able to work the area and make an arrest on the suspected ring leaders on 9/28/2017. I was not able to meet or speak with the Hot Spot team, but some of the residents spoke with them and spoke very highly of their work and their help. There has not been another BMV in the immediate vicinity since that arrest. We are so grateful for our North offcers and the Hot Spot unit for working together. Thank you!

J H

Officer Jose S. Mireles
     10-23-17

I was extremely pleased with Officer Mireles’ ability to locate what was initially thought of as an auto theft. With his quick work and attention to what little detail I was able to give him, Officer Mireles was able to locate my "misplaced" vehicle in a matter of a few days. Efforts such as this do not go unnoticed. Keep up the good work.

JL

HPD North Division PIP meetings
     10-19-17

My husband and I attend HPD North Division PIP meetings every month. We have been very impressed and feel privileged to work with Captain Harlan (Dan)Harris. He is always happy to listen to our concerns and help us abate issues we have in Mangum Manor. He responds quickly, and is wonderful to work with. We’re so grateful for his help in keeping our neighborhood safer.

J H

To Whom It May Concern,
     10-16-17

I, Carlos Gallo would like to commendate Officer Brian Orellana for his dedication, work ethic and professionalism on a call for service answered on 10/16/17, where two individuals were arrested. Officer Orellana despite the constant negativity and vulgar language from suspects managed to keep his professional demeanor and composure. Officer Orellana showed a positive attitude to all to include the suspects regardless of how he was being treated. Officer Orellana was through in his investigation and communicated all his actions in writing and verbally. Positive interactions with Officers usually go unseen or unheard and are furthermore over shadowed by negativity in the media. I do believe Officer Orellana’s work ethic and dedication to providing a safe environment is a reminder of what Law Enforcement is all about. So please allow this letter to reflect Officer Brian Orellana’s dedication to the community and how he carries with pride the patch and badge that represents the Houston Police Department.

I am sending a copy of this letter to our great Mayor Turner.
     10-14-17

Hello,
I just wanted to give a big thank you to Sergeant Von Lee. I was in a group of nurses in Houston for the ANCC Magnet conference. About 10 of us wanted to go out for barbecue, and on our way to Papa Charlie's, we met Sergeant Lee and a couple of other gentlemen whose names I did not get (sorry!). Sergeant Lee made sure we knew where we were going as well as how to get to our next destination. He was accommodating, kind, and generous. We nurses appreciate his Houston spirit and the time he took to make us feel safe and welcomed. Please extend Sgt. Lee a big thank you from the PeaceHealth nurses from Eugene/Springfield, Oregon!

Respectfully,
A C
RN, PCCN

     10-13-17

I have lived in the Heights for 14 years. My home was once a grocery store that survived Hurricane Carla in the 1950’s. It has been written up as “The Jungle House” in the Houston Chronicle. I love my house and neighborhood.

In the last year and a half the corner on 12th and Nicholson has become a speed zone for heavy cross through traffic. The four way stop sign is completely ignored; as cars race past as if it were a speedway.

Nothing stops their careless, unlawful actions. The bike trail is constantly in real danger.

The nights are worse. The intoxicated have decided it is a free ride through anything that says STOP.

I have appealed to the constable’s office and have had only a tepid response. Today after months of calling every resource possible I went to your sub station in Montrose.

It was the first time in MONTHS that I had a true response.

They listened carefully and thoughtfully to my pleas for help. It was first time I have received a thoughtful response in 6 months.

I am almost 70 and live alone. I have pets that I adore and who have come in danger of being hit or run over. They are my family.

Finally the substation on Westheimer and Montrose heard me and jumped into action. Officer K Bigger, Officer JP Arroyo and Officer L. Laureano listened thoughtfully and assured me they would help.

I am so grateful to these Officers for listening carefully and promising they would help correct the situation.

Sincerely grateful,
L H

Vehicular accident
     10-11-17

Upon a vehicular accident on 10/10/17, Officer K. Alexander attended to the scene. He was courteous, understanding, clear on instructions and very efficient in handling all involved. Officer K. Alexander made an otherwise tense situation a more “normal” one. Officer K. Alexander is hereby commended for his professionalism, public service and commitment to service.

Likewise I commend the leadership of Chief Acevedo. Chief Acevedo command the respect and loyalty of the HPD and he makes us Latinos proud.

We honor those who have lost their lives in the performance of the public duties, like Sgt. Steve Perez who succumbed during the recent floods. Our prayers are with Officer Nestor Garcia and hope for a quick recovery from his wounds too.

JCG

To Houston Police Department
     10-8-17

I'm on my way home from Houston. I deployed with Red Cross. I worked in the shelter on Fannin St. I appreciated having the officers there. They were professional and helpful when called on, and nice to talk to and get info from. This was my first deployment. Thank you very much for your help.

Sincerely,
K P, RN, DHS,SA

Letter from Chlef Aaron Ausmus Dalworthlngton Gardens DPS

Last week the Houston Police officers, along with SWAT, came to my apartment building when a woman had a gun threatening crazy things. I lived across the hall and gave SWAT the use of my apt. after I vacated.
All of the officers were so gracious, polite and professional in the way they handled our evacuating our apartments during the event, as well as the armed woman. I was extremely impressed by their demeanor.  All the officers were very clear that they did not want to hurt the woman, that she was suffering mentally. While knowing she could pose a threat, they handled it without any injury to anyone with great compassion.
I just wanted to say with all the lies and hatred being directed at law enforcement across this country, they deserve all our thanks for their protection and bravery.

An Houstonian,

High fives to Officers Sean Ratcliff and Lananh Ha
     9-17-17

Officers were quick to respond for a BMV at this location. I followed the suspect to a Dominoes Pizza while on the phone with HPD. Within minutes HPD was there and took the crook, J V into custody. During the search of the crook, the officers exercised great restraint as the crook was constantly threatening bodily harm upon the officers and cussing them out. I praise the actions of these officers and HPD for the quick response and professionalism on this incident. There have been quite a few car burglaries at this location and I hope this will cut down on some of them. High fives to these officers.

Chief Acevedo,
     9-7-17

I just wanted to thank you for taking the time to come to our Fleetwood neighborhood meeting. I'm sure you've been working non-stop and have been away from your family and it meant a lot that you made the time to come speak with us. I found your comments to be very reassuring and I appreciate the commitment to keep Fleetwood safe until we can get back on our feet. I was very proud of 95% of my neighbors for maintaining decorum during a stressful time. You did a fantastic job managing the few angry people in the audience. The HPD officers we've interacted with over the past 2 weeks have been top notch. They know their stuff and were very friendly to speak with. I couldn't be prouder to be a Houstonian.

All the best,
J G

Don't have pics and I don't know if you consider out heroic, but Waze routed me down Studemont to Allen Pkwy between I-10 and 45. The traffic came to a standstill. When I saw what was going on, it made me smile. Three HPD officers were pushing a stalled car out of the intersection. I had to get to Galveston by a certain time for my son, and that day, they were my heroes! That was on Tuesday. Thanks for all you do HPD! From a Houston native living in Austin for the past 22 years.

Officers were quick to respond for a BMV at this location. I followed the suspect to a Dominoes Pizza while on phone with HPD. Within minutes HPD was there and took the crook, Joe Vargas into custody. During the search of the crook, the officers exercised great restraint as the crook was constanlty threatening bodily harm upon the officers and cussing them out. I praise the actions of these officers and HPD for the quick response and professionalism on this incident. There have been quite a few car burglaries at this location and I hope this will cut down on some of them. High fives to these officers.

Chief Acevedo,

I just wanted to thank you for taking the time to come to our Fleetwood neighborhood meeting. I'm sure you've been working non-stop and have been away from your family and it meant a lot that you made the time to come speak with us. I found your
comments to be very reassuring and I appreciate the commitment to keep Fleetwood safe until we can get back on our feet. I was very proud of 95% of my neighbors for maintaining decorum during a stressful time. You did a fantastic job managing the few angry people in the audience. The HPD officers we've interacted with over the past 2 weeks have been top notch. They know their stuff and were very friendly to speak with. I couldn't be prouder to be a Houstonian.

All the best,
J G

I wanted to take a moment to thank Police Chief, Art Acevedo, for all he and his fellow officers have done to protect and serve our city. Their undying dedication to their job and this city is astounding, and we are ever so grateful! They have all worked tirelessly during Hurricane Harvey to keep us safe and protect us; as they did so well! We can never thank them all enough for the sacrifices they and their families have made to protect and serve each and every one of us not just during this extremely difficult time but always. Please let them know that Houstonians love our Police Department and are proud to say we are in this TOGETHER! Thank you…thank you!

T P
Spring, TX

We are lifelong Houstonians who are honored by what you do as a public service, but most of all beyond normal call of duty. We applaud all of you from Chief to the newest officer for your actions during the Harvey catastrophic flood. You men and women are the best of the best! There are folks who recognize and care what you do on a daily basis and especially what you do beyond that call of duty! You all put up with a lot on a daily basis keeping us safe, but still you stand strong to represent the good citizens of Houston!

Thanks and God Bless, GR

I just had to email the Police Department and say a couple things. One, I want to offer my deepest condolences on the loss of Officer Perez. He died a hero, giving at a time when there are so many people who need. His family, though I'm sure they're devastated, can take some comfort in knowing that he stands at a special place with God. Second, to the rest of your department, it takes very special people to do what you officers do. It's obviously a thankless job most of the time. However, please remember that right now, you are the backbone of Houston. You are the ones that people are looking to. To put your needs, and at times, your families needs second to those of the community takes a very special person. Please know that we in Columbus, Ohio are praying for your safety and the safety of the entire Houston community. There are tough days ahead, but know that the nation is with you and your brave community. Judging by the actions of some of your citizens, Houston is obviously a very blessed city, and your department can take pride in the actions of every one who has given so much and asked
so little. Columbus wishes you nothing but the best. YOU ARE ALL SUPERSTARS!!!!!

J C
Columbus, Ohio

Hello,
I just wanted to send a quick note to thank the entire police department to commend for your extraordinary effort during this catastrophic flooding event Houston is experiencing. I know that the job is immensely stressful and you all have done an amazing job. Thank you so much! Take care and be safe.

Warm regards,
M U

Hi ! Just a quick note to say thank you very much for sending one of your officers out to check on my girl. Now I can rest easy knowing that she is and her girls are all okay! Again Thank you! A God bless all of you and keep you safe.

Sincerely,
CB
Lansing, Michigan

Thanks you for correcting me. I will try to be more accurate in my comments. I am impressed by most of the HPD personnel I see in videos. They act in a calm, professional manner and do a good job serving the community. I do hope HPD continues to implement the body camera program since it protects good officers and the public. Further Public Affairs has responded quickly and answered fully when I raise questions.

RE: Failure to Identify
     Wednesday, July 26, 2017

Thanks you for correcting me. I will try to be more accurate in my comments. I am impressed by most of the HPD personnel I see in videos. They act in a calm, professional manner and do a good job serving the community. I do hope HPD continues to implement the body camera program since it protects good officers and the public. Further Public Affairs has responded quickly and answered fully when I raise questions.

Subject: RE: Failure to Identify

Mr. Phil Trenbath:

Thank you for writing to us.  Our department has received several e-mails and links regarding the incident of the teens trying to solicit for their lawn mowing business.  We have reviewed them and it appears that the officer in question in this incident on the video is with another police agency.  The Houston Police Department does not have a star shaped badge.  Our officers wear a silver badge that is an oval shape with an a E like, 3 point top and a point at the bottom and across the badge is 3-4 numbers which is an officer’s badge number.   Supervisors (sergeants and above) wear a gold badge similar in shape that has only a 2 point top but on the top of the badge there is a flag for the rank and in the middle of the badge is a straight 5 point star.  Both an officer and supervisor badge will have HOUSTON above the numbers/star and POLICE under it.

This officer could be a member of the Harris County Sheriff’s Office, a Harris County Constable Deputy (each precinct has its own deputies), a smaller agency’s officer (there are several pockets of space that have their own officers that are surrounded by Houston (West University, Bellaire, etc…).

We appreciate you  taking the time to bring the matter to our attention; however, we can only investigate employee misconduct with our internal affairs (713-308-8900) if the law enforcement officer is with our department.

We are forwarding your e-mailed concerns regarding the usage of TX 38.02 to the appropriate personnel here in our department for review.

Best wishes,
Public Affairs

Please let Police Chief Art Acevedo know that I greatly appreciate the remarks he made to the State Legislature regarding the Bathroom Bill. This Bill is bad for Texas, is discriminatory, and potentially distracts police from working to prevent or solve crimes that actually occur. Good for Mr. Acevedo that he was willing to point this out in public.

Sincerely,
Ellen Ochoa

On Sunday, Officers Sanchez and Garcia assisted our dear friend, Mr. W, when he became confused and lost in Houston. They were kind and considerate to him and worked diligently to locate friends and family. When the family was not able to come to Houston until Monday, they took Mr. Wn to a hotel to spend the night and then picked him up again on Monday morning. Their care and concern was an answer to prayer for all of us during a very stressful time. We would like to commend both Officer Sanchez and Officer Garcia for their assistance to Mr. W.

Thank you,
S&R S

To whom it may concern, This afternoon 7/8/17 at approximately 4:10 PM I was stopped by a Houston Police officer on N Gessner (heading south) and I-10. I do not recall the officer's name, but he was younger, and driving a Chevrolet Tahoe. This guy deserves an award. He was very professional, courteous, and pretty funny too. I have never written a review on businesses, or organizations, but this officer left an impression. I hope this email can get to a supervisor, and the officer as well.

Thank you,
KP

Hi Houston Police Department I visited Houston, USA some 2-3 years back & while I was on your city tour, one of your patrol officer helped us a lot. I have been to many countries across the world, though he was the first police officer whom I found so friendly & extremely helping. I clicked some pictures with him, though the storage device where I had downloaded those pictures got misplaced for some time. Today found it & hence trying to share the pictures with you and offer my thanks to him.

If possible to find this gentleman (who is in the police uniform), please do share the pictures with him & extend him my warm regards.

Thanks once again for the help & guidance,

Regards,
SC

I'm not sure this is the correct place to send this, but I just wanted to write a quick note to say what a WONDERFUL officer Mr Charlie Webb is. Last night while having dinner, he reached out to a group of 6 young boys and it just made their night. He is fun, funny and it's obvious that he cares. So thank you to officer Webb and all of the Houston PD and officers everywhere. We support all of the men and women in BLUE and pray for your safety.

Love,
H

I am e-mailing you to let you know about several police officers and members of the fire department. Unlike the horrible things that I see on t.v. or read on the internet and newspapers, I write to you to tell you about this army of angels who came to our rescue. You see, today I, my two daughters and my mother were involved in a car accident and even though we weren't severely hurt, these police officers and fire department members took care of us and never left our side. I do not recall how many there were nor do I recall their names. They showed my mother and daughters so much compassion and concern. I wanted to let you know because people need to know that not all police officers are brutes. I am sitting here still thinking about them and the great act of kindness they portrayed today. They made my little girl smile, my older daughter feel safe and my mother taken care of and protected. Today is June 29 and our accident was today at around 5:55 p.m. on San Jacinto and Alabama, accident on Alabama. If you can, thank them again on my behalf. Let them know that the Escalante family appreciates them and all they do for us. God Bless you, the HPD, and our firefighters.

Sincerely GE

Officer Martinez went above and beyond to take the time to call me and discuss a mistake made during a traffic stop, in todays world most people will not admit to making a mistake let along own up to it and take the steps needed to correct it. I am proud of Officer Martinez, he is another reason Houston is a great place to live and i want everyone to know.

RW

Officer Hernandez visited my 3rd Grade class during our Career Research unit. He explained the steps for how to become a police officer, showed some of the tools he uses and answered many questions about his career for over 40 curious 3rd graders. He was very friendly and informative. The students and teachers appreciated having a primary source of information for our research project. It was also nice for the students to have such a positive experience with law enforcement up close! Thank you!

MH

Officer Ash had made himself available to me when I reported drug trafficking within the apartment complex where I live. He even provided me with his cell phone to contact him on the ongoing activity. He continue on the case and now has turned the case over to D.R.T. This has been an ongoing activity from January to the present. Office Ash has communicated with me via phone and texts since April 3, 2017 until yesterday when he texted me to inform me that D.R.T. was on the case from now on. Officer Quiroga came out to a call on one of the supects for the drug trafficking in my apartment complex because I had to contact HPD for the suspect coming to our apartment and causing a confrontation with my husband and a friend when he was under the influence of drugs and alcohol. Office Quiroga assured me that he would be in the area if the suspect returned t o our apartment the very same day. This event occurred on May 17, 2017.

On Tuesday, 6/6, my husband called HPD non-em~rgency about 2 men acting suspicious at Big Bear (3801 Mangum). He saw the men run behind the strip center and jumped behind a bush as he drove by. We later saw Sergeant Leonard was in the tax office next to Big Bear, and stopped to speak with him about the call. We thought he was responding to our call, but he was actually there investigating a robbery. Even though I'm sure he was very busy, he stopped to speak with us and listen to our concerns. He asked us to show him where the men jumped behind the bush. When we showed him, another male was drinking behind the same bush, and jumped up very quickly when he saw us. Sergeant Leonard approached the man calmly and asked what he was doing there, asked for identification, and after many more calm questions, he loaded the man into his SUV. Sergeant Leonard was very attentive, caring, and professional. We are so grateful for his efforts and for taking the time to hear our concerns.

JH

Hi,

My name is JM, I live in the Kingwood area, and I just had to reach out to you guys to let you know what I just saw in my neighborhood a few minutes ago.

I was walking my dog after a long day at work and noticed a little boy with a wiffle ball and bat playing by himself. I kept wondering why his parents or someone wasn't playing with him. I then noticed one of your officers drive by, make a u-turn and stop and talk to the boy. I thought maybe he was asking where his parents were because he was in a big open parking lot by
himself. Turns out, this officer took a few minutes out of his day to pitch the ball to the boy. I went nearby to watch and the officer was so good at interacting with this kid. His name was Officer Cleveland.

I had a very long day at work so I didn't stay long, but I had to let you all know that witnessing this simple little interaction absolutely brightened my day, and I'm sure that boy will never forget that. With all the negativity in our world recently, it was so good to see such a genuine act of kindness from a man who literally puts his life on the line every day for people like me and that little boy. I have police officers in my family so I know what a tough job it is and I really wanted to thank you all so very much for what you do.

I really hope this reaches Officer Cleveland himself because he deserves some sort of recognition. I'm sure many other officers do this all the time and it's no big deal to them, but from my perspective it was a truly genuine act of kindness and I just want Officer Cleveland to know that he really is a good man and I hope I see him around town. Thank you all!

JM

Chief Acevedo,

I wanted to take a moment to recognize a truly outstanding officer in your organization. 6 years ago my Aggie ring was stolen from my apartment in Houston. Yesterday I received a phone call from Officer Adina Carrington informing me that my ring had been found. While her position in the stolen properties division is partially to locate owners of found property, she went above and beyond to locate me. My ring had my name engraved on the inside but it was my maiden name which is a fairly common name. Officer Carrington took the time to look through individuals with my maiden name until she located mine and recognized the fact that I lived in College Station at one point. When she contacted me she took the proper steps to ensure I was the owner
and was so compassionate. I informed her that the ring had been stolen and then she made extra effort to find the police report which was not an easy task since it would not readily pull up in the system.

In all of my phone calls with Officer Carrington two things were evident: 1) This is an individual who is passionate about the work she is doing 2) This is an individual who is gifted in the position she is in. I do not believe that another working the case would have tracked me down and helped return something that is truly priceless to me. Her knowledge of the law and how to locate individuals is unmatched and not something that can be easily replicated.

Please take a moment to recognize Office Carrington as I can never express my gratitude enough.

Sincerely,
SK

Hello,
My name is MB, I am a Police Sergeant, and manage the Traffic Unit for the a Police Department, a department of 140 sworn officers, about 40 miles north of Denver. I am a thirty year veteran of law enforcement. On April 20, 2017, my wife and I flew into Hobby Airport on our way to a cruise vacation originating in Galveston. After arriving at Hobby Airport, I was rearranging my carryon suitcase, on a seat, at gate 24. I took my $350 prescription sun glasses and case out of the carryon and placed them on a seat at the gate. I left the gate without them. I have the visual of the glass case on the seat, even today.

We left the airport and were shuttled to pick up our rental car. At that location, I realized that I didn’t have my sunglasses. We returned to the airport in an attempt to recover the glasses. Having noticed that there was a HPD officer stationed in the baggage claim, we returned to that area of the airport. There was no officer present. We began to walk around the area, when we found Officer Travis Lott. He was on duty, in uniform, and was in the process of purchasing some snacks. We waited until he completed his purchase, when we contacted him in baggage claim. We were simply looking for some direction as to what the procedure should be to contact lost and found in an attempt to recover my glasses.

My wife and I were completely blown away by Officer Lott’s response. He could not have done enough for us. Simply giving us guidance was not enough. He volunteered to take me to the gate and search for my glasses. After further thought, we realized that, without a boarding pass, TSA would probably not allow me to return to the gate. This did not phase Officer Lott. He
went and searched the gate by himself, while we waited in the main lobby of the airport. Unfortunately, he was unable to locate the glasses.

Officer Lott’s actions, in my opinion, were far above what he needed to do, and far above our expectations. Being a career law enforcement officer and knowing the job, my wife and I were blown away by his concern. I cannot imagine the impression that Officer Lott would have left with a civilian tourist in this situation. I cannot thank Officer Lott enough for his sincere caring interest and actions in his attempt to assist us. He has left us with a lasting positive impression not only of himself, but also the Houston Police Department. If I had a position, for him, I would hire him without question. Please congratulate and again thank Officer Lott, for us, for his assistance.

Sincerely,
MB

Dear Mr. Acevedo,

I want you to know how much I appreciate the excellent service provided by two officers on your police force. On April 24th, my father’s Ford F-350 was stolen from a hotel in Houston. Not feeling very hopeful about recovering it, my parents began searching for a replacement truck a few weeks later.

As they were searching, they came across the original Ford F-350 on Craigslist. I worked with dispatch and the associates in records to update the police report as my husband contacted the seller on Craigslist and attempted to set up a meeting location May 12th at 10am.

Once we had a time and location, dispatch was able to send out a police unit 17E47D with Officer Hollis Felder and Officer Cliff Winston. Unfortunately, the thief must have been spooked by the police vehicle circling the property so he aborted the meeting time and location.

Thankfully, the two officers didn’t stop there. They asked me to send them pictures and a detailed description of the vehicle (as well as two other vehicles I had found online for sale under the same phone number). Comparing the photo backgrounds to Google street view, I was able to narrow down the location of where the photos of the stolen truck were taken (an apartment
complex located at 12380 Sandpiper Drive).

The officers definitely went above and beyond the call of duty by patrolling that location first thing Monday morning when they were back on their shift – and at that point, they spotted the stolen truck. The two officers recovered the truck and then personally called me with the good news!

Their attention to detail, great communication skills, and willingness to go above and beyond turned a bad situation into a great outcome. If all police forces could operate with this level of excellence, the world would be a better place!

LL, JL

I would like to recognize the great work and and professionalism of the HPD, marine enforcement unit, and officer Dodson in particular. The unit and officer Dodson came to our rescue while we were stuck idle on lake Houston with an overheated motor. He was fast and kind and made us feel safe. He is an exemplary officer in my opinion. I live on the lake and over the years I have come to regard the marine enforcement unit as a truly great group of committed, helpful, highly trained and professional public servants. We are so lucky to have them in our community. Thank you!!

JC

United had a customer that flew from Dallas without enough connecting time to make her connection to Hobbs. The customer was traveling with an emotional support dog. The dog was lethargic and obviously not well. We decided to take the customer and dog to United’s PetSafe and then on to a veterinarian. Once at PetSafe, we were informed that only the dog could be transported to a veterinarian due to the ruling that only PetSafe employees are allowed in vehicles off airport grounds. The customer became extremely emotional and the situation became out of control. HPD was called. Officer Curtner ended up taking the customer and her dog to the veterinarian. Office Norris delivered hotel and meal vouches to the customer at the veterinarian.

PB

Chief Acevedo and Team:

My Criminal Procedure class this semester in North Carolina is studying the interplay between 1st amendment activities and the 4th, 5th and 6th amendments. In this study, we are afforded with a wealth of youtube videos showing law enforcement audits by activists. Many of these auditors are well- meaning professional individuals just ensuring police are accountable. We do know of course, some “auditors” blur the line and become instigators/agitators.

We recently reviewed several videos filmed by News Now Houston involving your agency. We think the audit shows a well-run outfit and we commend you on your professionalism and respect of the sacred charter drafted by our forefathers. Please share our thanks with your officers.

Thanks

CJW

The young woman from Rogers, AK was abducted while on spring break in South Padre Island. She was forced into prostitution and coerced to perform in topless dance clubs. Carr was able to rescue her by analyzing recent photos of the victim and working with the local dance clubs to liberate her from her captors. She was reunited with her family and completed her high school education.

“I can attest that a few years back, before the clubs and HPD began working together to fight this scourge of human trafficking, this would have never been possible, and (she) would never have been would sadly have been another lost face in the underworld of sex trafficking. You truly have a star amongst the reak of the police department, and a man who genuinely cares for the lives he has been charged with protecting,” Wallace wrote.

A friend visiting from out of town was out on Washington St. and ended up walking to the wrong address because his maps app on his phone took him to West Detering instead of Detering. He was knocking on the door trying to wake me up (thinking he was at the correct house) and the actual occupant (who was a woman living alone) called the police not knowing who he was. Several officers came and initially said he would need to spend the night in jail but were willing to listen to his story and make a reasonable effort to find the correct address. They drove him to my address and rang the doorbell and explained the situation before releasing him. I am very appreciative of them taking this extra effort. I feel it would have been very easy to just take him to jail and make his first day in Houston an unpleasant one. Because these officers felt like this was the right thing to do, they ended up helping a visitor have a good experience in Houston, and also left a very positive impression on me as an observer, that spoke well of the Houston police department. I didn't catch the name of the officers, but I'm hoping that the date, time, and location can be used to help communicate this

WC

The Department was well represented earlier this week by three officers responding to a BMV in a restaurant parking lot. Officers Hartnett, McLaughlin, and Krantz were courteous, professional, zealous in their pursuit of the offender, and--perhaps most notably--kind. On February 21, my ten-year-old daughter and I went to a "daddy date night" dinner on Kirby and Richmond Streets. I parked a few spots away from other cars because we had picked up a new SUV earlier that day from getting license plates and tinting. During the dinner, the officers made an announcement in the restaurant that someone had smashed our car window. The officers hurried me to the scene, where I discovered that a briefcase with an iPad in the backseat had been taken. The officers used by "find my iPhone" app to locate and return the property before we finished dessert. They then helped brush away broken glass, expedited a report, and followed up with the restaurant owner to advise them that parking cameras were poorly aimed. The officers balanced safety and obvious enthusiasm for tracking a known criminal with friendly and responsive community service and relations.

JM

To the Houston Police Officer that helped us on Saturday, February 18th at approximately 10:00pm kind of near the Aquarium when we took a wrong turn in a homeless area; I think we were by Chartres Street. We were two females traveling from the Temple/Belton area with two special needs children for a cheer competition at NRG Stadium. We wanted to say thank you for helping us when we were lost, and our GPS was not working. Thank you for helping us find our way and keeping us safe. We just cannot express our gratitude enough. We hope this thank you gets back to you. You are truly our hero; our knight in shining armor!!

DR :)

Hello my name is NH and I drive an 18 wheeler and make trips to houston very regularly. I had a minor set back at a warehouse in the hobby airport district and officer Post, responded. She was very polite and very helpful to myself and my situation. Although I am not a citizen of Houston, the presence she made and information about the area was most helpful. I hope the citizens of Houston Texas are as pleased with there law enforcement officers as I am.

NH

Officer Marc Delacerda went above and beyond to rid our community in the Heights of a group of drug dealers occupying a rental home. Our family was on the verge of relocating after witnessing 30+ drug deals daily in front of our home. Officer Delacerda and Officer Patel were able to disrupt the illegal operation and the drug ring fled our community towards the end of 2016. I would also like to thank anyone else that helped assist. I can't possibly thank you guys enough. You have made a huge difference in our lives and the Heights community. Please commend these officers for their honorable support and dedication.

A