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Municipal Courts Department

Ticket Information FAQs

  1. How can I pay a ticket online?
  2. Who is eligible to pay their ticket online?
  3. Is this online application secure?
  4. What do I do if I can’t find my ticket?
  5. Who do I contact with technical questions regarding this site?
  6. Where can I get computer access if I don't have a computer at home?
  7. Are mail-in and in-person services still available?
  8. How much will the online ticket payment cost?
  9. How long will it take for my payment to be processed?
  10. If I pay my citation online, on my court date, will a warrant for my arrest be issued?
  11. Where do I go to pay my fines in person?

 

  1. How can I pay a ticket online?
    1. Visit City of Houston Ticket Payment System. Select ‘Continue’ to proceed.
    2. Review the Terms and Conditions. Select ‘I Agree’ to proceed.
    3. Enter ticket number and either your Last Name or the Offense Date of your ticket. Select ‘Search’ to proceed.
    4. Review the search results. Select the Ticket Number to view ticket details including outstanding offenses that must be paid. Select ‘Continue’ to view your invoice.
    5. Review your invoice. Select ‘Pay Invoice’ to proceed.
    6. Enter your payment information. You may also enter your email address to receive a confirmation of your payment. Select ‘Submit Payment’ to proceed.
    7. View your receipt. Select ‘Print Receipt’ to print a copy for your records. Select ‘Exit’ to leave the application.

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  2. Who is eligible to pay their ticket online?
    To pay your ticket online, you must meet the following requirements.
    1. Know your ticket number.
    2. Have a valid credit card (Visa, MasterCard, Discover or American Express).
    3. You were not considered a juvenile when you received your ticket.
    4. Your ticket has not been disposed of (paid, dismissal, time served in jail, deferred adjudication, driving safety course).
    5. You have not applied for the driving safety course.
    6. A cash bond has not been posted on this case.
    7. You are not incarcerated.
    8. The offense date or the court date on the ticket is not more than two (2) years old.

    If you have eligibility questions or do not know your ticket number, please call the 3-1-1 Houston Service Helpline during business hours (8 am to 8 pm) at 311 or 713-837-0311.

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  3. Is this online application secure?
    Texas.gov maintains the highest security standards of government, commercial, and financial institutions. Our current security standards comply with Payment Card Industry Data Security Standards (PCI-DSS), Texas Administrative Code (TAC) 202, and the Texas Public Information Act (Chapter 552), as well as industry best practices that include the following organizations: The Information Technology Laboratory (ITL) of the National Institute of Standards and Technology (NIST) and The Software and Network Security Institute (SANS).

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  4. What do I do if I can’t find my ticket?

    If you cannot find your ticket, please verify your information again. Remember that ticket numbers are nine (9) characters long and that the officer needs sufficient time (typically 2 weeks) to file the ticket with the Municipal Courts Department.

    If you have eligibility questions or do not know your ticket number, please call the 3-1-1 Houston Service Helpline at 311 or 713-837-0311.

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  5. Who do I contact with technical questions regarding this site?
    Please contact www.texas.gov Payment System.

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  6. Where can I get computer access if I don't have a computer at home?
    Computers are available at your local library. You can call the 3-1-1 Houston Service Helpline during business hours (8 am to 8 pm) at 311 or 713-837-0311 for library hours and locations.

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  7. Are mail-in and in-person services still available?
    Yes, the Municipal Courts Department will continue to offer a variety of options for payment of tickets/fines. Appearance in court on the date shown on your ticket will be waived if fines are paid prior to that date. Other options are:
    • PAYMENT BY MAIL: Full payment by check or money order should be made prior to scheduled court date. Mail payment with ticket number written on the check to: Municipal Courts, 1400 Lubbock, Houston, TX. 77002.
    • PAYMENT IN PERSON: You may pay your fine in person at the Municipal Courts Building Monday thru Saturday, 7 a.m. to 10 p.m. or at the other Satellite locations.
    • PAYMENT BY WESTERN UNION: As shown on the instructions on your ticket, you may wire your payment by Western Union. Your payment will be applied immediately.
    • PAYMENT BY CREDIT CARD: All fines can now be paid using your MasterCard, Visa, American Express, or Discover credit cards. Call 713-221-0226 to pay by phone: 8 a.m. to 5 p.m. Monday – Friday, or complete the credit card information form on the back of the citation and mail to 1400 Lubbock, Houston, TX 77002.

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  8. How much will the online ticket payment cost?
    The online payment option will cost the fine amount plus a $5 Texas.gov administration fee per transaction.

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  9. How long will it take for my payment to be processed?
    Please allow at least one business day for your online payment to be processed. Online payments made on a weekend or holiday are processed the next business day.

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  10. If I pay my citation online, on my court date, will a warrant for my arrest be issued?
    Online payments made on a business day are applied to the court system within 24 hours. Online payments made on a holiday or weekend are applied the next business day. Therefore, if you pay online on your court date, a warrant will be issued. However, if all citations related to that court date are paid, the warrant will be removed and dismissed.

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  11. Where do I go to pay my fines in person?
    Visit the City of Houston website for locations.

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For questions about your ticket, please contact the 3-1-1 Houston Service Helpline at 713-837-0311 or send an email to 311@houstontx.gov.

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