Primary functions of Record Management

The Records Management Section is responsible for the creation, maintenance, updating and archiving of personnel files for all City of Houston employees.

These files are used to keep a record of all employment related documents for all employees of the City of Houston, including original employment applications, salary recommendation information, Employee Performance Evaluations, disciplinary actions, etc.

Verification image
Personnel image
Inquires image

Employment Verification

Records Management has contracted with The Work Number to provide employees with fast, secure, anytime-anywhere proof of employment or income via the Web or phone. See employment verification instructions.

Requests to View Personnel File

The City of Houston employees may view their personnel file by completing the Personnel File Request Form. Once the form has been submitted, a member of the Records Team will contact you for an appointment to view your personnel file. Appointments are Monday through Friday, 10:00 a.m. to 3:00 p.m. with the exception of City Holidays.

For former employees or non-city requestors, Please call HR Records Management at (832) 393-6095 or email for an appointment.

Public Inquiries

The Records Management Section is also responsible for complying with the Public Information Act and responding to public inquiries concerning employees of the City of Houston.

Please utilize this HR Payment Portal to submit Benefits Payments, Room Rental & Training Payments, Subpoena Charges, other Miscellaneous Payments and CMC Donations.

Benefits Payment

Department Information

611 Walker, 4th Floor
Houston, TX 77002
Benefits: 832-393-6000
Main: 832-393-6100
Safety Hotline: 832-393-7233