Administrative & Office Professionals
Certified Change Advocate
City Accreditation Program for Supervisors
Digital Literacy
New Employee Onboarding
New Supervisor Onboarding
Strengthen Your CoreCalendar of Classes
Recently the Office of Talent & Organizational Development has overseen the addition of new classes to our Class calendar. View our most up-to-date offerings below for all current and upcoming class information.
2023 Available Courses
Administrative & Office Professionals Program
One of the City’s Signature Programs is ADP, Administrative Development Program, a cohort-based, 16-week learning program tailored for the administrative professional. This year, we are partnering with edOppSolutions, to pilot the Administrative & Office Professionals learning program (AOP) which is similar to ADP. Over the course of the program, learners will actively prepare to take the American Society of Administrative Professionals PACE credential exam.
Learning Topics Include:
• Business Skills in the Modern Workplace
• Managing the Office with Efficiency
• Professionalism in the Workplace
• Together Everyone Achieves More – Building Teamwork Skills for Success
• Project Management for Administration Professionals
• Managing Time for Increased Productivity
• Understanding the Role of Technology
• Maximizing Technology Skills in the Workplace
• Building Interpersonal Communications
• Writing the Right Way
• Email Communications for Increased Productivity
• Finding the Right Solution
• It's All in the Details - Event & Meeting Planning
• Handling Conflict
• Creating Influence to Engage and Inspire
Program tuition of $1,700 includes the course, access to the online learning system, class materials and workbook, PACE Study Guide, exam registration and proctoring, and professional membership to the American Society of Administrative Professionals!
Certified Change Advocate
Are you ready to thrive in a constantly changing environment? Look no further than The Certified Change Advocate (CCA) virtual workshop series, brought to you by the Office of Talent & Organizational Development in the City of Houston.
Our live virtual interactive workshops are designed to equip employees and managers with the tools they need to identify and manage their perceptions and emotions during times of change. Using the behavioral factors outlined in the City’s HEAR performance management program, we'll guide you through experiential learning exercises that will enhance your mindfulness, stress reduction, self-awareness, and change readiness practices.
Don't let change overwhelm you - join our Certified Change Advocate program today and become an expert in navigating the constantly evolving world of the City of Houston!
Don't let change overwhelm you - join our Certified Change Advocate program today and become an expert in navigating the constantly evolving world of the City of Houston!
Digital Literacy
The City’s Human Resources Office of Talent & Organizational Development (OT&OD) Mission is to provide lifelong learning opportunities that will prepare employees for life and work in an evolving technological society. To fully actualize our mission as it relates to an ‘evolving technological society’, OT&OD is leading the way to develop the digital literacy of its employees. Understanding that everyone is at a different point on their digital literacy journey due to skillset, interest, or based on their role, we developed a continuum to better define those various steps.
The City of Houston’s Digital Literacy Continuum consists of four levels: Essentials, Standard Office Applications, Teamwork & Collaboration Tools, and Business Analytics. Proficiency at each level has the power to increase performance, productivity, efficiency, and confidence.
Click here and visit the Digital Literacy web page for more information [COMING SOON]
New Employee Orientation
New Employee Orientation is now offered virtually on Microsoft Teams. For more NEO resources click here.
Per Administrative Policy 3-33, all newly hired employees, or those rehired and have not completed an HR-sponsored new employee orientation within the 12 months before the rehire date, are required to attend.
If you are a new employee be sure to REGISTER on the session closest to but after your start or Report-to-Work date. To register, click a session and fill out the requested information. After submitting the form you will receive further instructions.
View the upcoming schedule of sessions below:
| Month | Date | Registration Deadline | |
| January | Wednesday, Jan. 3, 2024 | 01/02/2024 | |
| Wednesday, Jan. 17, 2024 | 01/16/2024 | ||
| February | Wednesday, Feb. 7, 2024 | 02/06/2024 | |
| Wednesday, Feb. 21, 2024 | 02/20/2024 | ||
| March | Wednesday, March 6, 2024 | 03/05/2024 | |
| Wednesday, March 20, 2024 | 03/19/2024 | ||
| April | Wednesday, April 3, 2024 | 04/02/2024 | |
| Wednesday, April 17, 2024 | 04/16/2024 | ||
| May | Wednesday, May 1, 2024 | 04/30/2024 | |
| Wednesday, May 15, 2024 | 05/14/2024 | ||
| June | Wednesday, June 5, 2024 | 06/04/2024 | |
| *No Session June 19th Holiday* | |||
| July | Wednesday, July 3, 2024 | 07/02/2024 | |
| Wednesday, July 17, 2024 | 07/16/2024 | ||
| August | Wednesday, Aug. 7, 2024 | 08/06/2024 | |
| Wednesday, Aug. 21, 2024 | 08/20/2024 | ||
| September | Wednesday, Sept. 4, 2024 | 09/03/2024 | |
| Wednesday, Sept. 18, 2024 | 09/17/2024 | ||
| October | Wednesday, Oct. 2, 2024 | 10/01/2024 | |
| Wednesday, Oct. 16, 2024 | 10/15/2024 | ||
| November | Wednesday, Nov. 6, 2024 | 11/05/2024 | |
| Wednesday, Nov. 20, 2024 | 11/19/2024 | ||
| December | Wednesday, Dec. 4, 2024 | 12/03/2024 | |
| Wednesday, Dec. 18, 2024 | 12/17/2024 |
Time
The Orientation will run from 8:30am – 3:45 pm. You will be able to enter the meeting at 8:00 am. This is so you can access the event and receive credit.
Lunch Break
There will be a 30-minute lunch near the middle of the day.
Attendance
1. To receive credit for your attendance, you must be logged into MS Teams for the duration of the class and complete an evaluation form at the end of class.
2. Log-in instructions will be given to enter the meeting by email to all registered employees the day prior to the meeting.
3. Any entrance to the MS Teams meeting after 8:45 am, may not receive credit for the day.
4. Failure to attend the meeting for the duration of the class and failure to complete the evaluation form will result in an “unsuccessful” completion, and you will be required to attend the next orientation.
MS Teams
1. The city-wide New Employee Orientation will be on the MS Teams.
2. You can access the event from COH- New Employee Orientation course you are registered in TMS, the calendar invite, or email sent the day prior to the class. Please check your spam folder if you did not receive an email.
3. Please join at a minimum of 15 minutes early to sign-in and ensure access to the orientation.
Resources
The following resources are available for download at NEO Resources:
1. Municipal Employee Guidebook
2. New Employee Orientation Helpful Information
3. Employee Benefits Handbook
Contact
If you have any difficulty gaining access, contact us immediately:
1. New Employee Orientation Inbox – neo@houstontx.gov
2. New Employee Orientation Phone – (832)395-4890.
The Orientation will run from 8:30am – 3:45 pm. You will be able to enter the meeting at 8:00 am. This is so you can access the event and receive credit.
Lunch Break
There will be a 30-minute lunch near the middle of the day.
Attendance
1. To receive credit for your attendance, you must be logged into MS Teams for the duration of the class and complete an evaluation form at the end of class.
2. Log-in instructions will be given to enter the meeting by email to all registered employees the day prior to the meeting.
3. Any entrance to the MS Teams meeting after 8:45 am, may not receive credit for the day.
4. Failure to attend the meeting for the duration of the class and failure to complete the evaluation form will result in an “unsuccessful” completion, and you will be required to attend the next orientation.
MS Teams
1. The city-wide New Employee Orientation will be on the MS Teams.
2. You can access the event from COH- New Employee Orientation course you are registered in TMS, the calendar invite, or email sent the day prior to the class. Please check your spam folder if you did not receive an email.
3. Please join at a minimum of 15 minutes early to sign-in and ensure access to the orientation.
Resources
The following resources are available for download at NEO Resources:
1. Municipal Employee Guidebook
2. New Employee Orientation Helpful Information
3. Employee Benefits Handbook
Contact
If you have any difficulty gaining access, contact us immediately:
1. New Employee Orientation Inbox – neo@houstontx.gov
2. New Employee Orientation Phone – (832)395-4890.
New Supervisor Onboarding
New Supervisor Onboarding is a program developed by the Human Resources Department to provide new supervisors with relevant information in accordance with City of Houston Administrative Policy 3-33.
Similar to New Employee Orientation, this program consists of a one day instructor-led virtual training on Microsoft Teams and multiple e-learning courses to be completed through the Talent Management System (TMS).
Click here and visit the NSO webpage for more information
Strengthen Your Core
The Strengthen Your Core (SYC) program delves into the behavioral factors from the HEAR plan. These courses are designed to provide you with more in-depth training on these factors. Specifically, you will learn how these factors are defined but also how to further develop expertise in these areas.
The courses may be taken in any order based on your interests and opportunities for growth.
For any questions you may have about Strenghten Your Core, please email HR-OTOD_Training@houstontx.gov.
Click here and visit the SYC webpage for more information
4501 Leeland Street, Houston, TX 77023
Phone: 832-395-4900
Hours of Operation:
Mon-Fri: 6:30 a.m. – 5 p.m.
