City Accreditation Program for Supervisors (CAPS): CAPS is our middle management multi-track program consisting of 18 sessions designed to assist supervisor competencies in managing various circumstances regarding employee workday considerations and performances.
Administrative Development Program (ADP): ADP is our multi-track program consisting of 16 sessions designed to enhance and empower administrative communicative effectiveness and efficiency for Administrative Assistants or those who wish to move into a position in the Administrative Assistant job family.
Leadership Institute Program (LIP): The Leadership institute Program (LIP) was created to implement a leadership and succession planning program that develops strong, confident leaders in management and supervision at all levels at the City of Houston.
Strengthening Your Core (SYC): Strengthening Your Core Program will be offered as individual topics instead of the program. Strengthening Your Core focuses on eight behavioral factors that are commonly chosen as part of the HEAR plan. This program is designed to provide you with more in-depth training on the eight behavioral factors.
Participants will gain further understanding of the behavioral factors and how they pertain to job performance, learn the behavioral factors and their definitions, and be able to identify the metrics used by supervisors to rate each behavioral factor. The courses may be taken in any order, and graduation will be offered to all participants who have completed all eight topics within the year.
Employees can lead from any position in the organization.They will learn how to own their own professional development, their communication styles, and have a reputation for setting high goals.