The Office of Talent & Organizational Development (OT&OD) offers comprehensive training solutions that significantly impact performance and organizational outcomes
Our consultancy is comprised of an experienced team of professionals with the knowledge and capabilities to design and implement strategies that help our clients achieve their goals.
City Accreditation Program for Supervisors (CAPS): CAPS is our middle management multi-track program consisting of 18 sessions designed to assist supervisor competencies in managing various circumstances regarding employee workday considerations and performances. Applications for the next scheduled programs on 2023 are now closed. For more information about the 2024 program or if you have any questions, please email CAPS.
Strengthening Your Core (SYC): The SYC program delves into the behavioral factors from the HEAR plan. These courses are designed to provide you with more in-depth training on these factors. Specifically, you will learn how these factors are defined but also how to further develop expertise in these areas. The courses may be taken in any order based on your interests and opportunities for growth. Click here to learn more about the courses and sign up for an available spot.
Administrative Development Program (ADP) Coming soon in 2023!: ADP is our multi-track program consisting of 16 sessions designed to enhance and empower administrative, communication effectiveness, and efficiency for Administrative Assistants or those who wish to move into a position in the Administrative Assistant job family.
A learning center recognized for its diverse educational excellence and its commitment to adapting the workforce to a dynamic environment.