Administration and Regulatory Affairs
Vehicle for Hire Permitting and Enforcement
1002 Washington Avenue
Houston, TX 77002
Phone: 832.394.8803 | Fax: 832.395.9632
Monday thru Friday, 8:00 a.m. to 4:00 p.m.
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The Vehicle for Hire Permitting and Enforcement Section is responsible for issuing licenses and permits to the operators and drivers of several different categories of vehicles-for-hire that include taxicabs, limousines, transportation network companies, private school vehicles, scheduled ground transportation, charter sightseeing vehicles, pedicabs and low-speed shuttles. The Vehicle for Hire Permitting and Enforcement Section also performs field enforcement ensuring compliance by the drivers and operators of vehicles for hire.
Vehicle-for-Hire operators should refer to the appropriate city code for specific details and requirements for operations/services: Code of Ordinances, City of Houston.
** All Fees for vehicle for hire permits and licenses can be found on the City fee schedules. **
- For fee schedules, go to www.houstoncityfees.org
Service Complaints (revised 08.05.2014)
If you have a complaint about a driver or company please complete the complaint affidavit (.pdf) (updated July 27, 2015). The complaint affidavit must be completed and notarized before any administrative action can be taken against any driver. The form can be emailed to taxicomplaints@houstontx.gov or faxed to 832.395.9632.
Directors Rules and Regulations - Chapter 46
The City of Houston forms are .pdf documents.
- VFH-001 – Temporary Licenses (updated March 2016)
- VFH-002 – Pedicab Policy – Colors
- VFH-003 – HLL Numbers
- VFH-004 – Payment Notification
- VFH-005 – Limo Driver Western Wear
- VFH-007 – Taxi Credit Card GPS Specs
- VFH-008 – TNC Provisional Background Check
- VFH-009 – TNC Third-Party Background Check
- VFH-010 – Warrant Checks
- VFH-012 – VFH Data Submission Guidelines
Forms
The City of Houston forms are .pdf documents.
If you are looking for a form that is not listed please contact the Vehicle for Hire Permitting and Enforcement Section at 832.394.8803. All proof of insurance for vehicle for hire permits MUST be submitted by the insurance agent on the State approved Accord 25 form.
- Vehicle-for-Hire Data Submission Requirements Form/Waiver (.docx, 01.13.2015)
- Vehicle-for-Hire Data Submission Spreadsheet (updated 04.17.2017)
- Vehicle-for-Hire Vehicle License/Permit (Non-Taxicab) Application Packet (updated March 2017)
- Accident Reporting Form (04.10.2015)
- Applicant Packet - COH Drivers License (updated March 2017)
- Application Packet – Wheelchair Accessible Service Provider Company Permit (published May 2016)
- 2016 Fingerprint Packet (Fingerprint Based Background Check) (updated February 2016)
- Add / Drop Vehicles Form (updated October 2016)
- Address Change Form
- Lost or Stolen City Drivers License Affidavit (updated October 2016)
- Lost or Stolen Permit Decals (updated October 2016)
- School Vehicle Permitted Drivers List Form
- School Vehicle Schools List Form
Vehicles for Hire
(Each person wishing to drive a Vehicle-for-Hire in the City of Houston must obtain a City issued Driver’s License)
Taxicabs (more info on Taxicabs)
- City of Houston 2012 Taxicab Rate Study
- Vehicle Age Suspension Ordinance 2011-35 and Ordinance 2012-1113
Chauffeured Limousine Services (more info on Limousine Rates)
- Vehicle Age Suspension Ordinance 2011-35 and Ordinance 2012-1113
Sightseeing and Charter Services
Private School Vehicles
Jitneys (more info on Jitneys)
Pedicabs
Low Speed Shuttles
Wreckers
City of Houston Code of Ordinances - Chapter 8
Non Consent Tow Rates
Complaints: Contact Houston Police Department Auto Dealers
PHONE: 713.308.1440
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ARA Links
- ARA Home Page
- Administrative Services
- BARC Animal Shelter and Adoptions
- Commercial Permitting
- Franchise Administration
- Operations
- Parking Management
- Payroll Services
- Polices and Procedures (ARA Employees)
- Polices and Procedures (COH Employees)
- Press and News
- Risk Management
- Strategic Customer Initiatives
- Sustainability Office
- Utility Regulation
- Vehicle for Hire Permitting and Enforcement
- aracontactus@houstontx.gov