Secure Document Submission Portal

Supporting documentation is required to be verified before dependents can be covered under City of Houston benefits plans. Supporting documentation must also be verified before mid-year plan changes may occur.

When submitting your documents, to ensure efficient processing, please select the appropriate reason for submission of documents.

  • New Hire – Please select this option if you are a new hire and you are adding a new dependent to your Benefits Plans
  • Dependent Eligibility Review Audit – Please select this option if you have received a letter or robocall requesting documents to ensure that your dependents may remain on the Benefits Plans
  • Qualifying Life Event – Please select this option if you are updating your plan due to a Qualifying Life Event (e.g. birth, death, marriage, loss or gain of coverage)
  • Retiree – Please select this option if you are a retiree or you are submitting retirement paperwork
  • Medicare Advantage Enrollment - Please select this option if you are submitting documentation to enroll in a Medicare Advantage Plan
  • Other – Please select this option for all other types of documents

Department Information

611 Walker, 4th Floor
Houston, TX 77002
Benefits: 832-393-6000
Main: 832-393-6100
Safety Hotline: 832-393-7233