Benefits Administrators Medical Dental Vision Enrolling and Eligibility Medicare Advantage Plan Retiree Benefits Life Insurance Flexible Spending Accounts Long-term Disability Supplemental Plans Wellness Prenatal, Parental and Infant Wellness Policy Be Better Campaign Employee Assistance Program Benefits Pulse Archives Provider Contact List Forms and Documents FAQs Secure Document Submission Form

Contact Benefits

Benefits Phone
832-393-6000

Fax
832-395-9409

Email
benefits@houstontx.gov
retireebenefits@houstontx.gov


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Cigna Medical

Cigna Dental

Cigna Mental Health and Substance Abuse

Cigna Express Scripts
      800-835-3784

Dearborn Life Insurance

Employee Assistance Program (EAP)

Continental American Insurance Company (Supplemental Plans)

Total Administrative Services Corporation (HFSA and DCRP)

Medicare Advantage Plan Contacts

Aetna Health Care

KelseyCare Advantage

Retirement Benefit Contacts

Deferred Compensation (457 Plan)

Houston Municipal Employee Pension System
      713-595-0100
      800-858-1450
      713-650-1961
      hmeps.org
Houston Firefighter's Relief and Retirement Fund
      281-372-5100
      800-666-9737
      281-372-5101
      hfrrf.org

Houston Police Officer's Pension System

On-site Cigna Representatives

Last names A – F:
      Yamilet Patino
      Phone: 832-393-6305

Last names G – M:
      Maria Rodriguez
      Phone: 832-393-6193
      281-372-5101
Last Names N – Z:
      Ivan Flake
      Phone: 832-393-6191

Escalations:

Benefits Customer Service

Employees
Department Groups Benefits Admin Email Address Phone Number
PD, HCD, HHD, MCD, OBO, FIN, ARA and HITS Brittany Whittington Brittany.Whittington@houstontx.gov 832-393-6050
HAS and PR Elizabeth Martinez elizabeth.martinez@houstontx.gov 832-393-6109
HPD Sayyed Hagihasani Sayyed.hagihasani@houstontx.gov 832-393-6107
HR , HPD backup Fatin Osman Fatin.Osman@houstontx.gov 832-393-6708
HFD and HEC Glenda Guillory Glenda.Guillory@houstontx.gov  832-393-6113
HPW, LGL, CNL, CSC, CTR and MYR Ana Karen Martinez AnaKaren.Martinez@houstontx.gov  832-393-6195
HPL, CNV, SWM, GSD, FMD and DON DeShannon Jolivett DeShannon.Jolivett@houstontx.gov 832-393-6517

 

Retirees and Survivors
Last Name A-F KaRhonda Lacy KaRhonda.Lacy@houstontx.gov 832-393-6516
Last Name G-M Lisa Ingram Lisa.Ingram@houstontx.gov 832-393-6111
Last Name N-Z Kemp Lenued Kemp.Lenued@houstontx.gov 832-393-6103
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Department Information

611 Walker, 4th Floor
Houston, TX 77002
Benefits: 832-393-6000
Main: 832-393-6100
Safety Hotline: 832-393-7233 careers@houstontx.gov
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