COH Open Enrollment

City of Houston Human Resources Department

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As part of HROne, Human Resources is implementing SAP SuccessFactors – Employee Central and Benefitplace. Together, they are replacing the current Employee Self Service portal.

Benefitplace will simplify and optimize your employee benefits enrollment and maintenance experience by providing mobile-friendly online access to enroll or make changes.

Open Enrollment is the one time of the year for you to review your current benefit elections and to make changes, if desired.

2024 Open Enrollment is from March 11 – March 29, 2024

What to know

All changes will become effective the beginning of the new plan year, May 1, 2024. Should you experience a qualifying event during the plan year, and would like to modify coverage, you must initiate changes within 30 days of the qualifying event.

There are no plan or rate changes

That’s right — there are no plan or rate changes for the 2024/2025 benefits plan year.
For you this means there will be no change to the current share of cost for pharmacy and medical copayments, co-insurances, annual deductible and out of pocket maximums amounts.

HR One Connect is your Self Service Portal

Benefitplace is your mobile-friendly online access to enroll or make changes. On or after March 11, access Benefitplace through the HROne Connect portal at HROneConnect.houstontx.gov.

Open Enrollment Presentation

Open Enrollment Meeting Schedule

Date	Time	Meeting Link
Wednesday, March 27	1:30 - 3 p.m.	Meeting 3/27 link

LOG IN | VERIFY | NOTIFY

To ensure the successful transition into Benefitplace, our new benefits enrollment platform, we need you to do your part by checking the accuracy of the information within your Benefitplace profile.

All employees, retirees and survivors will gain access to Benefitplace on March 11, 2024. Between March 11 - 29, 2024, everyone will be required to review all life insurance and final paycheck beneficiary designations, verify the correct spelling of dependent names, and to supply and validate all missing dependent social security numbers.

You will access Benefitplace through HROne Connect. On March 11, 2024, log in at HROneConnect.houstontx.gov and choose Open Enrollment under Organizational Updates on the home page.

Changes made during the 2024 Open Enrollment period will take effect on May 1, 2024.

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Use the profile checklist to ensure that all your important data transferred to the new system correctly.

image of a woman and her mother looking at phone

Benefitplace profile checklist

Log on to Benefitplace and review the following items for accuracy.
Check the spelling of your name and all enrolled dependents. Please use official names listed on birth certificates.
Check your social security number (SSN) or taxpayer identification number (TIN) and all enrolled dependents.
Check your voluntary life insurance coverage amounts.
Check your current benefit coverages.
Check that you have designated a beneficiary for life insurances, and update your beneficiary information as needed.
Check that you have a complete Final Pay Termination Form on record.

LOG IN | VERIFY | NOTIFY

What to do if you find errors?

If you find errors after reviewing your Benefitplace profile please immediately notify the Benefits Administrator assigned to your department. Benefit Administrator assignments are listed below by department.