The Employee Assistance Program (EAP) is a benefit provided by the City to employees and their family members. It is free and confidential and can assist employees to resolve personal and work problems, which may be impacting work performance.

The EAP is an important resource for supervisors and for employees. A supervisor has the option to informally refer an employee to the EAP where the licensed counselors can provide assessment and appropriate referrals or provide counseling to help resolve personal and/or work problems.



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Counseling for you and your loved ones

Guidance Resources is the single source for confidential support, expert information and valuable resources, when you need it the most. Call 855-378-7485 anytime, 24 hours a day – 7 days a week.

Department Information

611 Walker, 4th Floor
Houston, TX 77002
Safety Hotline: 832-393-7233 careers@houstontx.gov