Human Resources Department

Win for Life FAQs

Who is eligible to earn the discount?

Active employees and their covered spouses as well as Retirees Under 65 are eligible for the incentives.

How do I earn the discount?

Earning the discount is easy. Employees, covered Spouses and Retirees Under 65 should complete the following three steps:

  • Complete your Annual Physical or OB/GYN Exam between February 1, 2020 – January 31, 2020.
  • Correctly complete your online health assessment between May 1, 2020 - March 12, 2021.
  • Complete one of five wellness engagement options by the corresponding due date.

Remember that each member must complete the health assessment on their own account.

Employees should not attempt to complete their covered spouse's health assessment on their personal (employee) account.

What is the maximum discount that I can earn?

Employees in the employee only or employee + children tier can earn a $600 annual medical rate discount.

Employees earn an additional $300 discount if their covered spouse completes the health assessment and one wellness option.

Employees in the employee + spouse or employee + family tier can earn up to a $900 annual medical rate discount.

Retirees Under 65 will also earn a discount; the amount is being finalized.

What else can I earn by completing the Wellness Program?

Completing program steps early earns you extra rewards! Check out our Early Bird Rewards Program.

If I don’t take the online health assessment, can I still participate in the Wellness program and earn my discount?

No. The online health assessment is a prerequisite to Wellness participation.

If you do not complete the health assessment by March 12, 2021, you are not eligible to earn a medical rate discount.

I just started working at the City of Houston. Am I required to take the health assessment?

Employees with benefits effective on or after September 1, 2020 are exempt from taking the online health assessment and will be eligible for the annual discounted rates automatically.

Why do some of the dates go back before the program officially started?

We want to reward you for your proactive wellness activities, like getting your annual exam, so we’ve included dates that go back to February 1, 2020, for preventive care and healthy lab values and March 16, 2020, for health coaching.

Why do Option A and Option D have a different ending date?

Preventive care activities and Healthy Lab Values take longer to report, so those activities need to be completed by January 31, 2021, to be included.

How do I find out about dates for Onsite Health Education Programs?

Look for announcements for dates of the seminars and health programs coming to a location near you. All dates will be posted on our Wellness Events page.

How do I know when I have completed the requirements to earn a discount?

To confirm that you have completed all requirements, you will need to login to and view your Wellness Incentives page. For further instructions on how to view this page and check your progress, visit our Navigation Guide.

I still have questions; who do I need to contact?

For questions about the overall Wellness Program, contact Wellness at 832-393-6000, or send an email to For questions about the health assessment, contact Cigna at 800-284-8346.