Human Resources Department

Wellness Campaign FAQS

Who is eligible to earn the discount?

Active employees and their covered spouses are eligible for the incentives. Retirees and dependents may participate in the program, but are not eligible to earn the medical rate discounts.

How do I earn the discount?

Earning the discount for active employees is easy. Just correctly complete your online health assessment by November 30, 2018, then complete one of four wellness engagement options by the corresponding due date, and you can earn the $600 medical rate discount for active employees.

How does my spouse earn a discount?

To earn the $300 discount, your covered spouse must correctly complete the online health assessment by November 30, 2018, as well as complete one of three available wellness options by March 8, 2019.

What is the maximum discount that I can earn?

Employees in the employee only or employee + children tier can earn a $600 annual medical rate discount. Employees earn an additional $300 discount if their covered spouse completes the health assessment and one wellness option. Employees in the employee + spouse or employee + family tier can earn up to a $900 annual medical rate discount.

If I don’t take the online health assessment, can I still participate in the Wellness program and earn my discount?

No. The online health assessment is a prerequisite to Wellness participation. If you do not complete the health assessment by November 30, 2018, you are not eligible to earn a medical rate discount.

I just started working at the City of Houston. Am I required to take the health assessment?

Employees with benefits effective on or after September 1, 2018, are exempt from taking the online health assessment, and will be eligible for the annual discounted rates.

Why do some of the dates go back before the program officially started? We want to reward you for your proactive wellness activities, like getting your annual exam, so we’ve included dates that go back to February 3, 2018, for preventive care and May 1, 2018, for telephonic coaching. Why does Option A have a different ending date?

Preventive care activities take longer to report, so those activities need to be completed by January 31, 2019, to be included.

How do I find out about dates for Onsite Health Education Programs?

Look for announcements in starting May 2018 for dates of the seminars and health programs coming to a location near you. All dates will be posted at

If I choose option C, how many onsite classes do I need to attend?

To fulfill the engagement requirement, you must attend at least five weeks out of the six weeks of one-hour weekly seminars. You cannot wait until the last minute to complete Option C.

I’m due for another annual physical after the health assessment period ends November 30, 2018. How should I get my biometric measurements?

As in previous years, free, confidential biometric screenings will be available at work sites throughout the city, but appointments will be limited this year. Be sure to make an appointment as soon as they become available. You can also make an appointment with your doctor and pay a copay or coinsurance to get your measurements.

How do I know when I have completed the requirements to earn a discount?

When you log in to, you and your covered spouse will see a percentage completed toward your goal. Earn 100 percent by completing the health assessment (10 percent) and wellness engagement options (90 percent) by the deadlines to earn up to $900 discount on your 2019 medical plan rate.

Employees with a covered spouse on their plan will need to earn 200 percent (100 percent for you, the active employee, and 100 percent for your spouse). Allow at least 60-90 days for preventive care activities to be auto-reported. You must self-report dental or vision exams, Introductory Onsite Nutrition Coaching visit and EAP Coaching visit.

Still have questions?

For resources and more, visit For questions about the overall Wellness Program, contact Wellness at 832-393-6000, or send an email to For questions about the health assessment, contact Cigna at 800-284-8346.